Customer Service Manager

AMANDA THORNTON

***** ***** ***** ***** ****, MO 64866

Home: 417-***-**** Cell: 417-***-**** *****************@*****.***

Objectives

I want to join a workplace that will allow me to grow as a person and employee. I would like to have a job that allows me to use the skills that I learned from school and helps me to learn even more. My main objective is to have a job where I can help other people. This is my passion.

Skills

Hard worker

Fast learner

Customer service

Clerical work

Computer proficient

Organized

Leadership skills

Process driven

Dependable

Experience

Process Tech May 22, 2017 - Present

Efco Monett, MO

My job is to train the new hires. I also have the responsibility of reissues and ship dates. I asked to be given the ship dates. Any job that has a few windows waiting on reissues, I kept up with and made sure we got everything done by their ship date.

Production Coordinator July 2017 - Present

Efco Monett, MO

I am “acting” production coordinator. This assumes the role of leading the department in work flow. I have signed on to this position until they hire a new PC. I cannot take the role, because I have not had time in position. I am currently doing both the PC and PT positions.

Material Coordinator October 10, 2016 – May 29, 2017

Efco Monett, MO

My job was to count material as it entered into the department. If there was any material missing, I would have to locate it in the plant. I needed to make sure the jobs were complete. Also awarded safety superstar.

Psychology Internship January 2016 – May 2016

Triway Elementary Stella, Mo

My job duties included observing behaviors and a little clerical work. I shadowed the counselor as she did lessons for the classes. Joined in group counseling sessions with the counselor and teenagers.

Specs and Production 2007 - 2007

A&B Reprographics Bentonville, AR

My job duties included coping and making spec books, and coping blue prints.

Fixture Coordinator 2005 – 2006

Wal-mart Home Office Bentonville, AR

My job duties included entering in fixture orders from the stores, working with the buyers to correct mistakes in order numbers, and calling stores if their orders seemed to be wrong. I did this for 18 months.

Volunteer Youth leader 2004 - 2016

Rock Springs Baptist Church Seligman, MO

Newtonia Baptist Church Newtonia, MO

My job duties included making lessons, doing fundraisers, organizing trips, and offer non-professional counseling.

Education

Liberty University Online

2014-2017

Dean’s list

I will have my Associates in Christian Counseling in October 2017.

I will receive my Bachelor’s in Psychology in May 2018 after I take my last 4 courses.

I will continue for a Masters in Human Resources.

References

Doug Gripka Pastor Newtonia Baptist Church

Ginger Dohmen Guidance Counselor Triway Elementary

Tracy Welch Principal Triway Elementary

Mary Bond Manager Wal-mart Home Office

Charlene Reber Manager A&B Reprographics

Megan Campbell Safety coordinator Efco

Side Note:

I am willing to be trained and taught. I work extra hours to help out. EFCO believes I have a lot of potential. I have been on two Kaizen teams to help improve our department. I was the co-leader on one team. They are having me do a lot of continuous improvement. They think I am good at it, and that I have a lot of great ideas. Thank you for your time and this opportunity to better myself.

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