Administrative Assistant Customer Service
Resume:
Pavanpreet Sodhan
British Columbia
Phone: 778-***-****
E-mail: *****.******@*****.***
Work experience
Customer Service Representative- Medigas- June 2016 to February 2017 (9 months)
Utilize selling skills to provide the best product solution to meet the customer’s needs.
Co-ordinate telephones referrals, verification of criteria and appropriate funding in setting up clients for home oxygen therapy and related healthcare services.
Maintain customer files in accordance with Medigas policy, inventory receiving and inventory control at the store level.
Administrative Assistant- Metro Vancouver External Relations Department- August 2014 to February 2015 (7 months)
Provide marketing and technical support to executives and stakeholders with regard to External Relations mandate.
Organize and compile two decades worth of government reports and surveys using a variety of applications for migration to new website.
Intelligently review and modify an extensive quantity of metadata with regard to government reports and surveys.
Administrative Assistant- Ipsos Reid -February 2014 to June 2014(5 months temp for medical leave)
Provide exceptional service when responding to in-person, phone or e-mail inquiries from clients and the general public.
Provide support to executives in any administrative or clerical function as required for the completion of market research and survey projects.
Assist senior executives in the completion of technical and marketing reports, presentations and other documents.
Administrative Assistant-Health Canada - April. 2013 to June 2013 (3 month contract)
Inspect, verify and compile a vast quantity of classified records while maintaining strict confidentiality in the process
Assist Health Canada management with the assembling and shipping of these records.
Produce detailed statistical reports regarding Health Canada classified files.
Volunteer Experience
Canvasser and Market Researcher for Ravi Kahlon- NDP Candidate for North Delta MLA- November 2016 to May 2017 (6 months)
Provide hyper-localized and accurate market research to improve the campaign’s message in order to improve voter outreach.
Engage and educate the public about Ravi Kahlon’s qualifications for MLA and the BC NDP’s political campaign to build relationships with voters.
Effectively use technology and other tools to ensure accurate and timely data entry after completing each canvassing visit.
Education/Certificates
Received Bachelor of Arts degree: Major in History at Simon Fraser University, May 2015
Received Associate of Arts degree: Major in History at Kwantlen Polytechnic University, April 2012.
Computer Profiency and other Skills
Qualified in various computer software programs and web-based protocol including Microsoft Office tools such as Word and Excel
Capable of typing 60 wpm+.
Proficient in Punjabi as a second language
References
Available upon request
Contact this candidate