Administrative Assistant

Amy D e L a F uente

**** * ***** * *. # *, H ouston, T X 7 7093 512-***-**** *******@*****.*** Overview

Experienced w orker w ith a d emonstrated h istory o f w orking i n t he n on-profit o rganization i ndustry. Skilled i n M icrosoft s oftware, o rganization, c onfidentiality, t ime-management a nd a dministrative assistance. S trong c ommunity a nd s ocial s ervices p rofessional w ith a B achelor’s d egree f ocused i n Mathematics f rom C oncordia U niversity T exas. Education

BACHELOR O F S CIENCE 08/2012 CONCORDIA U NIVERSITY T EXAS

Major: M athematics

Skills & A bilities

Bilingual; f luent i n E nglish a nd S panish

Proficient i n M icrosoft O ffice A ccess, E xcel, P owerPoint, W ord, O utlook

Familiar w ith Q uickBooks 2 014

CPR a nd F irst A id C ertified

Experience

URM C ASE M ANAGER CATHOLIC C HARITIES 01/2017-09/2017

- Built a t rusting r elationship w ith e ach o f m y y oung c lients t hrough m onthly h ome v isits w hich consisted o f: c ompleting a w alk-through o f t he h ome a nd a ssuring t he s afety, a daptability a nd overall w ell-being o f t he y outh i n t he h ome a nd w ithin t heir r espective f oster f amily

- Successfully c ompleted p rogress n otes f or e ach h ome v isit a nd p roceeded w ith a ppropriate procedures t o a ddress a ny i ssues o r c oncerns

- Assured t hat t herapy n otes a nd o ther v ital d ocumentation w ere r eceived f rom e ach y outh’s therapist o r f oster p arent i n a t imely m anner a nd f iled a ccordingly

- Submitted i ncident r eports w ithin 2 4 h ours o f t he i ncident t hroughout n ormal b usiness h ours and d uring a fter-hours, i f o n c all

- Completed a nnual a nd “ change o f s tatus” r eports f or e ach y outh w hen a pplicable

- Consistently u pdated e ach y outh’s s tatistical i nformation w hich c onsisted o f t he f ollowing matters: l egal, m edical, m ental h ealth, e ducation, e mployment, e tc. REFUGEE R ESETTLEMENT C ASE M ANAGER-TEMPORARY CATHOLIC C HARITIES 08/2016-01/2017

- Admitted n ew c lients t hrough i nitial s creening a nd c onducting o rientations i n E nglish, S panish and, a t t imes, w ith t he a ssistance o f a n i nterpreter f or c lients o f d iverse l anguages

- Assessed t he n eeds o f a ssigned r efugee f amilies a nd a ll o ther a dmitted c lients

- Provided t ransportation a nd e scort f or p articularly n eedy c lients

- Served c lients b y a dvocating f or n eeded s ervices, o btaining a dditional r esources, i ntervening i n crises a nd p roviding p ersonal s upport

- Accurately m aintained c lient c ase n otes b y l ogging e vents a nd p rogress i n a t imely m anner

- Prepared g reen c ard r eferrals f or c lients w hen a pplicable ADMINISTRATIVE A SSISTANT F C P AINTING & R ENTALS 0 8/2015-05/2016

- Posted a vailable p roperties t o v arious h ousing w ebsites a nd r esponded t o i nquiries

- Accurately d ocumented a nd f iled m onthly r ental p ayments a nd c ompany e xpenses

- Created e stimates, i nvoices a nd p ersonally h andled c ustomer q uestions a nd c oncerns

- Answered p hones, r esponded t o e mails, u pdated c alendars a nd p aid b ills i n a t imely m anner

- Regularly m ade o ver-the-phone p ayments f or m aterial a t s tores s uch a s H ome D epot a nd P PG

- Interpreted a nd/or t ranslated l egal d ocuments f rom E nglish t o S panish a nd v ice v ersa PROPERTY M ANAGER-CONTRACT P OSITION T IN T OWN 0 9/2014-03/2015

- Responsible f or m anaging t his u nique p roperty f or i ts a bsentee o wner

- Rescued a nd r estored p roperty’s e xtensive l andscaping

- Managed u pkeep o f b ungalow a nd A irstream c ontents a nd i nteriors

- Coordinated a nd s cheduled a ll r epairs a nd m aintenance

R esponsible f or r educing l abor c osts a nd o verall m onthly b udget b y + 25% w ithin f irst m onth DOCUMENT S PECIALIST-TEMPORARY U RS C ORPORATION 0 1/2014-05/2014

- Created, s canned, s tored, a nd d isseminated d ocuments a s n ecessary

- Responsible f or c orrecting a nd a dding m issing d ocument i nformation

- Maintained a ccurate r ecord k eeping

LENDING A DMINISTRATIVE A SSISTANT-TEMPORARY I NDEPENDENT B ANK 1 2/2013

- Created a nd o rganized l oan f olders

- Answered t elephones f or l oan o fficers a nd g reeted c lients i n a p rofessional m anner

- Sorted a nd r e-directed m ail f or i nternal a nd e xternal d eliveries ADMINISTRATIVE A SSISTANT-TEMPORARY U RS C ORPORATION 0 1/2012-03/2012

- Responsible f or c ompiling a ccurate d ata f or p ayroll m anager, c lients a nd s tate t ax a udits

- Scanned, c opied a nd f iled c ompany p aperwork

- Responsible f or d ata e ntry a nd s torage o f c onfidential a nd/or s ensitive e mployee i nformation Page 2

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