Ricardo Fernandes Oliveira
*** ******* *** ***** – San Francisco, CA
*******.****@*****.*** 415-***-****
Objective Sales Account / Partner Account Manager
Professional Experience
Foxplan Consultoria, Belo Horizonte/MG, Brazil 2010 - 2017 Sales Director / President
• As Sales Director / President, led the sales development for Fluig ( Software Program which integrates all functional systems in an organization). Sold and marketed this program successfully through many companies throughout the country;
• Business Partner of Totvs (TOTVS is a Brazilian software, services, platform and consulting company. It is absolute leader in Brazil and Latin America and one of the world's largest integrated management system developers);
• Tripled annual sales volume within four years, growing sales from
$300.000 in 2011 to $900.000 in 2015.
• Directed a team of 2 Sales Managers and their respective staff (5 employees). Formulated marketing, brand planning and business- development strategies to drive revenue growth.
• Trained all staff on sales policies and practices, and provided on-going coaching of staff to meet and exceed customer expectations. Direcional Engenharia, Belo Horizonte/MG, Brazil 2010 - 2011 Information System Manager
• Provided total project management of the Engineering Office – optimized Efficiencies;
• Implemented Totvs ERP, reducing 10% of the number of employees;
• Reduced costs by 20% with the Shared Service System implementation. AeC Centro de Contatos, Belo Horizonte/MG, Brazil 2009 – 2010 Information System Manager
• Implemented a Budget System – to manage all company revenue;
• Installed and managed a HR system, which resulted in reducing costs by 25%;
• Operationalized a “Clock in System” to optimize management of employee time/costs;
• Provided project management services throughout the company. BMG Bank, Belo Horizonte/MG, Brazil 2007 - 2009
Business /Analyst / Business Intelligence Developer
• Analyzed competitor data and industry trends to help improve the results and reduce costs.
• Served as Database Administrator (Microsoft SQL Server).
• Worked as SQL Server Developer in Integration Services, Analysis Services, Reporting Services, as well as Project Management. AeC Centro de Contatos, Belo Horizonte/MG, Brazil 2005-2007 SQL Developer / IT Support
• Plan, design, and implement application database code objects, such as stored procedures and views.
• Build and maintain SQL scripts, indexes, and complex queries for data analysis and extraction.
• Provide database coding to support business applications using SQL Server T-SQL
• Provide technical support and advice to IT users;
• Resolv
• e technical problems via email, phone and in person;
• Technical support HR system.
EDUCATION
Business English Course
Stafford House Language School, San Francisco, CA 2016 MBA Degree in Business Intelligence
Faculdade Newton Paiva, Belo Horizonte/MG, Brazil 2013 Bachelor of Science Information Systems
Faculdade Promove,Belo Horizonte, Brazil,2008
Languages and Cross-Cultural Competencies
• Portuguese – Native Speaker. Deep expertise in the analytics of the Brazilian Marketplace – for all segments of the economy.
• English – Fluent in Business English. Have assisted Brazilian entrepreneurs in making sales presentations in California.
• Spanish: Intermediary Spanish
CONTRUBUTION TO THE COMMUNITY
Volunteer, Most Holy Redeemer AIDS Support Group, San Francisco /CA Apr/2016 – Present