Senior Project Manager, Agile Coach, Technical Project Manager
Resume:
Sarah L. Stewart
Redmond, WA 98052
******@*******.***
http://www.linkedin.com/in/ketina
SUMMARY
Strong professional background in pragmatic approaches to Agile Project Management, team leadership, and software quality. Demonstrated success improving and streamlining processes, innovating methodologies, and motivating others. Skilled at breaking down complex problems into manageable pieces, simplifying iterative development. Experienced Agile Coach, Scrum Master, Product Owner, and Extreme Programming Lead.
Certified Scrum Professional
Certified Scrum Master
Certified Scrum Product Owner
Six plus years as Project Manager/PM
Ten plus years as people manager
Development experience (C/C#, VB, XML, scripting languages)
Microsoft Office applications
Microsoft Windows systems
VSTS, SharePoint, Jira, Rally
EXPERIENCE
Microsoft Corporation, Redmond, WA, multinational technology company 2015-2017
Senior Program Manager, Microsoft IT 2015-2017
Agile Coach and trainer for broad initiative to move Microsoft IT to Agile philosophy and methodologies, driving the overall cultural shift across Microsoft IT for over 4,000 employees.
Coached Scrum Masters, Product Owners, and Engineers in supply chain, finance, enterprise strategy, and across Microsoft IT on Agile methodologies. Helped teams avoid pitfalls to successfully adopt the new framework.
Created and curated advanced Agile training content on the Agile Hub web site, such as “Agile on SAP” and “Advanced User Story Writing.” Teams across IT leveraged this content and it helped them improve communications across their organizations.
Wrote a monthly blog on advanced Agile topics sharing real-life success stories of Agile teams at Microsoft, both to teach technique and demonstrate Agile’s applicability.
Presented and developed Agile workshops for Product Owners and Scrum Masters. Received excellent evaluation scores on workshop quality and value.
(Full list of workshops at end).
Created online multimedia training activities on various Agile topics, eliminating the need for the in-person introductory workshops, enabling individuals both inside and outside IT to train at their own pace.
Core contributor and project manager on IT Workforce Planning team on a variety of internal projects, including the Engineering Fundamentals Summit, attended by over 800 Microsoft IT engineers.
iSoftStone, Kirkland, WA, technology consulting firm 2014-2015
Consultant, iSoftStone September 2014 – March 2015
AT&T
Managed project defect tracking, analysis, and triage. Proposed and implemented solutions to improve software quality through defect root cause analysis, team expertise, and historical information. Cut the defect backlog by 80%.
Reduced overhead by realigning defect triage and investigation processes.
Consulted as a Scrum Coach and Agile advocate.
VMC, Redmond, WA, technology consulting firm 2010-2014
Senior Technical Project Manager / Consultant, VMC May 2011-September 2014
(May 2011- August 2012, October 2013-September 2014)
Senior Technical Project Manager and Software Testing Consultant on a variety of projects. Performed roles of Scrum Master or Product Owner on various projects.
Devised project documentation, including project proposals, scopes, statement of work documents (SOWs), and budgets.
Managed daily project tasks such as gathering and clarifying project requirements, identifying work items, prioritizing backlogs, facilitating client meetings, and reporting project status.
Consulted with clients regarding our service capabilities, and hired and managed engineering consultants for projects.
Guided clients around software development project obstacles.
Created and directed eLearning videos about client’s security software, enabling their customers to better understand and use the tools. Earned VMC’s Circle of Excellence Award in Innovation for the project.
(August 2012- October 2013)
Senior Technical Project Manager and Scrum Product Owner on test automation project for Disney Interactive.
Drafted proposal and statement of work for a million-dollar test automation project for the client’s web and mobile game platform. Managed the project backlog.
Hired and managed team of software engineers to build the test harness, test cases, and test automation system for the platform in Ruby, Ruby on Rails, and Lua, following an Extreme Programming (XP) model.
Mentored API testers, leveraging my previous API testing knowledge and experience to strengthen test plans and perform code reviews.
Worked with the client to refine their QA organization and processes. Improved the client’s metrics analysis techniques. Provided test automation training for the client.
Technical Project Manager / Test Lead, VMC July 2010 – May 2011
Manager of Software Services QA Lab, Microsoft Kinect Projects
Built test lab from the ground up, including determining requirements, managing the personnel, facility improvement, and hardware budgets, and hiring, managing, and growing the team.
Implemented Agile processes for our off-site team, which increased the team’s usefulness to clients and improved the team’s overall productivity, skills, and morale.
Test engineering subject matter expert (SME) for the Software Services organization: providing testing estimates for project proposals, feasibility feedback, and risk analysis, etc.
Primary SDET candidate interviewer, focused on determining candidate’s coding and testing skills. My interviewing techniques improved the quality of the candidates that our organization sent on to clients.
Software Development Engineer in Test 2009-2010
Comsys Information Technologies, staffing company
Tester and test coordinator on the Microsoft Xbox LIVE Engagement On-line team. Tested casual games in a Scrum environment for the web and Windows Mobile 7 platforms, working with Flash, Silverlight and XNA technologies.
Microsoft Corporation, Redmond, WA, multinational technology company 1997-2009
Software Development Engineer in Test, Microsoft Game Studios 2006-2009
(2008-2009) Localization testing coordinator for Xbox 360 music title, Lips: Directed testing for project in 14 languages, working with teams in US, Europe, and Asia.
(2006-2008) Core test team coordinator for Xbox 360 role-playing/action game titles Mass Effect and Mass Effect: Bringing Down the Sky. Owned conversations, romance, henchmen, introductory level and hub planet for main game, plus localization for game expansion.
Software Test Lead, Microsoft Office 2001-2006
(2003-2006) Test Lead for Outlook 2007’s People and Groups team: Managed test team for address books, contacts, electronic business cards and rules. Managed Outlook’s integration with instant messaging, Office Communicator, mobile devices, and SharePoint Server.
(2001-2003) Test Lead for Outlook 2003’s Client Foundations team: Managed testing for a large variety of features, including setup, deployment, email editors, and add-ins.
Software Test Engineer, Microsoft Outlook 1997-2001
EDUCATION
B.A. Biochemistry and Computer Science
Smith College, Northampton, MA
PROFESSIONAL DEVELOPMENT COURSEWORK
While at Microsoft:
Precision Questions and Answers
Crucial Conversations
Global Diversity and Inclusion
Situational Leadership II
Managing Teams at Microsoft – week-long workshop for experienced managers
Cross Group Skills for Managers
Completed Training for the PMI Project Management Professional Certification (2009 at Microsoft and 2011 at VMC)
Speakeasy: Develop your speaking style (2016)
While at VMC (from Mountain Goat Software):
Agile Estimating and Planning (2012)
Certified Scrum Master (2012)
Certified Agile Product Owner (2013)
PROFESSIONAL TRAINER EXPERIENCE AT MICROSOFT
Agile 101 for Microsoft IT: Introduction to Agile
Agile 201 for Microsoft IT: Product Owner Training
Agile 202 for Microsoft IT: Scrum Master Training
Agile 204 for Microsoft IT: Enterprise Agile
Agile 301 for Microsoft IT: Improving Your User Stories (topic creator)
Transform Delivery Deep Dive: Top Product Owner Needs and Challenges
Transform Delivery Deep Dive: Top Scrum Master Needs and Challenges
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