Project Manager

RAVI PRASAD

612-***-****(Cell)

*********@*****.***

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EXPERIENCE PROFILE

Ten (14+) Years of business analysis, product development and process improvement experience within various SDLCs and multiple industries; skilled in undertaking complex IT and business projects and serve as a change agent/mediator/communicator/negotiator of system functionality between business resources and IT resources.

Successfully worked as a liaison among business stakeholders to understand business problems and opportunities in the context of requirements and recommended solutions.

Worked with the business and technical teams to brainstorm ideas and implement innovative solutions to create new business opportunities and achieve strategic objective.

Possess strong technical background, analytical abilities, and leadership qualities.

Worked closely with stakeholders, developers, and testers to support the realization of requirements through analysis, use case development, requirements, and solution summary documents.

Extremely organized, decisive, detail-oriented, and naturally inquisitive with a desire to continuously improve current business practices and processes.

Expertise in OOA/UML, XML, SQL, MS-Visio, Word, Access, Excel, MS-Project, SharePoint, HTML, JavaScript, UltraEdit, WinSCP, XMLSpy, Rally, Snagit and Enterprise Architect.

Proven ability to track, investigate and resolve issues reported by business users, QA, user acceptance testers and application teams.

Strong problem solving and business modeling skills with the ability to interface and effectively communicate with multiple levels of management.

Outstanding written and verbal communication skills, including the ability to author and deliver presentations; quick learner with high level of enthusiasm and motivation.

Well versed with Quality Processes & Procedures and hands on experience in Planning, Estimation, and tasks management. Led and managed teams towards successful releases in the past years.

QUALIFICATIONS

Scrum Alliance CSM (Certified Scrum Master)

Scrum Alliance CSPO (Certified Scrum Product Owner)

University of Minnesota Business Analysis Certificate

Purdue University, Krannert School of Management MBA (Management) SKILLS

Software/Tools: Enterprise Architect, MS-Visio, XML, SQL, WebEx, SAS Analytics, Cognos, Access, Excel, MS-Project, SharePoint, HTML, JavaScript, UltraEdit, WinSCP, XMLSpy, SnagIt, UNET, JIRA, TFS, Quality Center, PeopleSoft CRM, SAP CRM, Eloqua, Azure, Salesforce.com sales Cloud, Marketing Cloud, Service Cloud, Apprenda, AWS, Tableau, Kimble PSA, TargetProcess, GIS/LIS technologies, AXEDA

System design and analysis: Agile & Waterfall SDLC, SCRUM, Unified modeling language

(UML), Object oriented analysis & design, Business process modeling, Project Requirements Documents, Use Cases, Functional specs, Business Area Context Diagrams (BACDs)UAT, JAD session, Work Flow and Gap analysis, Internet of Things and M2M market, Project Management: Project Planning and Management, Resource planning, Onsite-offshore Coordination, Client-liaison, QA assistance, Identify and mitigate risks. Ravi Prasad

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PROFESSIONAL SUMMARY

ARGO Data Resource Corporation, Richardson, TX Dec 14– Present BA Manager / Product Owner

Formulate and drive corporate vision and strategy to ensure effective software requirements and design, user experience best practices, and value driven knowledge transfer processes.

Create design solutions for new projects or enhancements and ensure the removal of roadblocks.

Manage a team of up to 14 Business Analysts supporting multiple applications, including banking and healthcare.

Develop business analysis standards, processes, and procedures, resulting in improved customer satisfaction, reduced error rates, and faster time-to-market for banking and health care solutions.

Align tasks with corporate strategic initiatives and customer/project priorities.

Review BAs’ deliverables for quality, completeness, and adherence to established processes.

Execute BA department goal setting and delegation process, including team goal definition and corporate goal alignment

Improve the existing quality process, implement steps to capture more detailed and actionable data, and propose solutions that would lead to a higher quality and more stable solution for our clients

Conduct business solution product presentations and demonstrate for customers and prospects

Directly relay the status and updates to senior leaders and stakeholders. Ecolab, St. Paul MN April 11– Nov 14

Principal Business Consultant

Responsible for creating, prioritizing, and maintaining product backlog, prototyping, process design, and testing with the goal to enable Ecolab to increase market share.

Provided actionable insights to automate the improvement of pool operation through improved sensing, controls, alerts, and reporting.

Involved in designing processes, lead project implementations and diagnose improvement opportunities.

Led an Agile project team defining user requirements, user journey, creating current state and competitive audits, designing, and developing the Ecolab Digital worldwide templates, conducting user testing, and measuring KPIs.

Broke down existing epic-level user stories into specific user stories and working with the team to define and document acceptance criteria.

Led the finalization of user interface and reporting mock-ups and wire-frames to adhere to the user stories and acceptance criteria.

Served as the ‘voice of the customer’ with delivery teams, representing/reinforcing the customer’s perspective through the product realization cycle.

Collaborated with a cross-functional team of designers, business analysts, developers, testers, and others to develop and execute against Product Roadmaps and Release Plan

Transparently communicated with internal stake holders the prioritization of the Product Backlog and the status of development efforts via Product Demos and Release Plans

Collaborated with User Experience partners in usability testing and the development of the user design.

Diagnosed process improvement opportunities, analyzed work flow and processes to make recommendations for improvements and revisions, developed solutions, including utilization of technical options for greater efficiency and management. Ravi Prasad

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Thomson Reuters, Eagan MN August 08 – April 11

IT Business Consultant

Led the efforts to provide strategic guidance to DNR with regards to the enablement of major business processes through enhancements to the current business and system process flows and assessment of current IT capabilities.

Responsible for identifying business requirements, requirements management, functional design, prototyping, process design (including scenario design, flow mapping), testing, training, defining support procedures and supporting implementations.

Worked directly with client subject matter experts to finalize transaction configuration requirements; review each business process to finalize documents generation rules, mandatory attachments and required fields.

Updated design documentation, prepared as-built documentation, performed system functional review, and resolved client-reported system issues.

Provided front-end analysis and assist in the completion of the design, configuration and user acceptance testing of the enterprise information system for land records management.

Liaised with staff and subject matter experts and provided user training and feedback.

Planned and executed system testing, facilitated and supported users during user acceptance testing, and managed communication throughout the lifecycle.

Provided feedback and technical guidance to project manager on issues of critical importance to achieving business objectives.

United Healthcare Group, Eden Prairie, MN Jan 07 – July 08 Sr. Business Analyst

Worked closely with Developers and Quality Assurance Analysts to ensure requirements and design are completely understood

Communicated design to all stakeholders and varying levels of the organization

Acted as the liaison between Business and Systems Analysts, Developers and project management groups

Presented and evaluated design solutions objectively and facilitate conflict resolution

Worked closely with business teams to strategize solutions that support long term business objectives

Ensured IT deliverables align with business requirements with measurable results

Collaborated with QA team to ensure testing efforts align with system deliveries and business processes

Led and mentored other Analysts

Collaborated with my BI team to minimize risks with external data feeds to outside vendors Capella Education Company, Minneapolis MN July 05 – Dec 06 Business Analyst Consultant

Led the efforts to develop a product roadmap brainstorming ideas, assessing the maturity of current course room, identifying, and analyzing current and emerging trends and, involved in the key phases of foresight analysis (identification of prevalent vision) and gap analysis. Primarily worked as an interface between business owners, clients, and IT project team members to assess research, analyze and document business and systems needs and functionality for new course room development and enhancements. Ravi Prasad

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Wrote a Business Vision Document defining current systems and procedures, alternatives, risks, and recommendations to start unit based course structure.

Responsible for gathering and analyzing internal and external survey data to provide business with recommendations for a new course structure and dashboard view for the course room.

Worked with Agile SDLC, created user stories with well-defined acceptance criteria in a four- week iteration cycle.

Prototyped a new unit based course structure in contrast to existing weekly based structure based on the competitive analysis and findings.

Evaluated and participated in solution alternatives, collected course and media content from SME’s and led the team in redesigning the course as a unit-based, user experience enhanced structure.

Worked with business/clients to understand high level requirements, user experience issues and identified areas where business can further leverage systems or process enhancements to gain more efficiency.

Led research and analysis of business processes, data, and solution models to revamp library services to include better range of databases, frequent webinars on variety of topics.

Collaborated with technology leads to capture and document requirements for a new Dashboard view, to be presented to users as part of user experience enhancement.

Promoted internal communication between IT and other functional groups, e.g. course designer team and SMEs within Capella via JAD sessions.

Contributed to the project team assisting with overall analysis, project forecasting, identifying and managing project risks as needed; assisted Project Manager in relaying status and facilitating meetings.

University of Minnesota, Minneapolis, MN August 02 – June 05 Lead Business Analyst

Responsible for gathering, documenting, analyzing and managing requirements for various reports, data sets and analytical services from individuals and groups working in all areas of transplantation, e.g. physicians, coordinators, directors, and researchers.

Analyzed business, data, and reporting requirements for clinical and research needs from individuals and groups working in all areas of transplantation, e.g. physicians, coordinators, directors, and researchers.

Managed data collection activities and consolidated data collection functions across all solid organ transplant research.

Used detailed knowledge of application features and functions to assess scope and impact of business needs throughout analysis and completion of all enhancement specifications.

Documented business processes flow, business rules and translated business objectives into proper system requirement specifications for resolving issues, new enhancements, and new features.

Interpreted existing applications and business processes to identify opportunities for improvement.

Conducted meetings with researchers, physicians and coordinators and worked as liaison between users and Business team.

Took ownership of support activities for current functionality, new enhancements, system and integration testing, and user acceptance testing of completed issues and enhancements.

Documented and escalated project issues, and work with management to identify potential resolutions.

Responsible for providing post implementation support and education to users, data requestor and leadership team.

Ravi Prasad

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Cannon Tech, Golden Valley, MN April 00 – July 02

Business Analyst

Responsible for gathering user requirements, writing functional specifications, and documenting the current business processes and flows for web-based product tracker application.

Gathered requirements, business needs and project objectives, via feedback sessions and business meetings, in collaboration with all stakeholders.

Utilized UML artifacts: Use Case Diagrams, Activity diagrams, sequence diagrams to bridge gap between business stakeholders and technology team.

Translated business needs into system requirements, communicating with the business on a non-technical level, and with the System Analyst on a more technical level.

Coordinated use cases JAD sessions, requirements review and sign off.

Supported projects throughout the solution development life cycle and created requirements traceability matrix.

Worked closely with the QA team to ensure requirements were accurately reflected in QA test plan.

Prepared and reviewed Project Plan, Test Plans, Test Cases, Test Scripts, Test results, Process Flows, Design Specification documents, Business Requirement documents, Process Mapping Documents, Use Cases, Defect logs, and Change Requests. References: Available upon request.

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