Executive Assistant Sales

Education

San Jose State University

San Jose, CA

Bachelors of Science: Electrical Engineering

Le Cordon Bleu (CCA)

San Francisco, CA

Associate Chef’s Degree

Expertise

Communication

Organization

Time Management

Problem Solving

Improving Efficiency

Knowledge Management

Content Management

Meeting Planning

Calendaring

Skills

Jive

SmartSheet

Microsoft Office

Salesforce

Box

Google Apps

Summary

Results oriented business partner with a proven track record of successfully managing global teams and team operations. Highly skilled in problem identification, assessment, and resolution. Excellent communication skills, time management, planning, and organizational practices. Self-motivated team player with an entrepreneurial spirit. Highly adaptable professional able to take on any challenging project. Quick learner able to multitask in fast pace environment

Experience

Cisco Systems

Executive Assistant & Operations Lead, Consumer Practice - Digital Transformation Group 2015 - 2017

Serve as Executive Assistant & Operations Lead for the Consumer Practice. In this role, I am responsible for defining and managing the team’s core processes, projects, and communications. I work closely and collaboratively with our leadership team of directors and managers to optimize the productivity of our team as well as key partnerships across the broader organization.

Provide day-to-day operational support for global team. Manage multiple calendars for leadership team, including 2 senior directors, all scheduling and team communications. Manage team opex, budget planning & reporting, and expense reports. Proxy for team approvals and activities.

Planning and execution of all internal and external team meetings, trainings, and off-site events. Coordinate domestic and international travel and logistics; work with vendors & internal partners, own agendas, deliverables, and communications. Onsite execution and management of events.

Driver for team communications & executive presentations. Ownership of team’s knowledge management tools, team internal sites and online communities. Partner with the leadership team to create presentations and monthly/quarterly business summary reports for executive level distribution.

Lead team training and enablement. Accountable for implementation and adoption of key organizational processes, including sales trainings, knowledge management, and marketing materials. Collaborate with leadership team to refine and streamline end-to-end processes.

Manage new hire recruitment/onboarding, partner to HR team. Responsible for creating job descriptions & requisitions, screening resumes, streamlining candidate tracking & interview processes, equipment procurement, and onboarding.

Lead the fiscal year planning process and other key operational & fiscal activities. Business partner to senior director in business plan and 2-year growth strategy for a new team in our organization. Manage team goaling, account segmentation & stakeholder map processes to optimize team impact, headcount allocation, space planning, and other administrative activities.

Ownership for the monthly sales reporting and forecasting process. Manage $100M+ sales pipeline; Create weekly/monthly Salesforce pipeline reports and analysis. Streamlined the monthly forecasting process across 16 global advisors. Produce monthly forecast and business visibility packages for executive level review.

Collaborate with cross-functional teams. Drive relationship with a diverse group of people and teams to align team goals with those of the broader organization.

Franklin McKinley School District

Elementary School Teacher 2013 – 2015

Serve as a substitute teacher, providing support and assistance as needed for elementary classes grades K – 6.

Developed lesson plans which ensure a well-rounded curriculum.

Directed parental interaction, conferences and guidance as needed.

Created a fun learning environment while keeping students focused and on-task.

San Jose Label, Inc

Operations Manager 2007 – 2013

I was responsible for the office work flow with an emphasis on creating and delivering a positive customer experience.

Prepared monthly/quarterly reporting: account and contract revenue & margin performance.

Managed accounts payable and receivable with regular summaries and status reports.

Maintained departmental billing utilizing DataSource and SAP

Responsible for executive travel arrangements, expense report auditing, meeting planning.

A.P. Stump’s

Head Pastry Chef 2003 – 2004

I inspired the creation of a ‘dessert experience’, focused on delighting customers and increasing dessert sales. Responsible for all lunch and dinner service desserts and baked goods, extending from menu planning to supplier management. Managed and coached a team of assistant pastry chefs, providing weekly server education on all aspects of dessert menu.

Sun Microsystems

Technical Support Engineer 1999 – 2002

Responsible for customer interactions to root cause and resolve hardware and software issues. Managed weekly case status reporting and escalation to senior management as well as all aspects of the daily operations and key back-office processes.

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