Network Administrator

SAROM MAM

**** * ****** *** ● Chicago, IL *****

773-***-**** ● ********@*****.***

Network Administrator

Self-motivated professional with excellent communication, problem-solving and technical skills looking for a position as a Network Administrator to effectively implement the installation, configuration and maintenance of IT networks.

Key strengths include:

Operations Management

Inventory Management

Process Improvement

Total Quality Management (TQM)

Leadership

Current Good Manufacturing Practice (cGMP)

Budget management

Safety

CERTIFICATIONS / TECHNICAL PROFICIENCIES

IT Certifications: CompTIA A+, Network+, CCNA, MCSA in progress

Platforms: Windows 95/98/NT/2000/XP/Vista/7/8, Windows server 2008/2012

Networking: TCP/IP, Ethernet, OSPF, EGIRP

Applications: MS Office Suite, MS Outlook, Wireshark, AVG antivirus, Malwarebytes, Spybot-S&D, Sage Platinum ERP, Chempax ERP

Technical Certifications: Six Sigma Black Belt Professional (SSBBP), Six Sigma Lean Professional (SSLP)

License: City of Chicago Department of Buildings Stationary Engineer License

EDUCATION

MicroTrain Technologies – Chicago, IL January 2015 – Present

IT Management, course includes:

Cisco Certified Network Associate (CCNA)

Microsoft Certified Solutions Associate (MCSA), in progress

University of Illinois – Chicago, IL August 1994 – May 2001

Bachelor of Science in Information and Decision Science

PROFESSIONAL EXPERIENCE

Kraft Foods R&D – Glenview, IL March 2015 – Present

New Product development.

Pilot Plant Technician March 2015 – Present

Set-up and tear down the safe operation of food processing equipment used for food processing.

Sets up and operate small-scale food production equipment under laboratory conditions to test methods and food processes for product development, following specifications guidance from food scientists and process engineers.

Responsible for maintaining safety, GMP's, and food safety at all times in the Pilot Plant.

CEDAR CONCEPTS CORPORATION – Chicago, IL February 2002 – January 2014

Chemical manufacturer of surfactants, lubricants, and chemical intermediates.

Operations Manager September 2005 – January 2014

Managed all manufacturing operations, including production, quality, safety, warehouse, IT and maintenance.

Budgeted monthly departmental expenses and implemented cost controls.

Directed and reviewed processing schedules and production orders to make decisions concerning inventory requirements, staffing requirements, work procedures and duty assignments.

Organized, prioritized and managed plant maintenance projects to keep facility safe, efficient and clean.

Budgeted monthly departmental expenses and implemented cost controls.

Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance.

Managed the interviewing, hiring, training, disciplining and terminating employees.

Key Contributions:

Developed and implemented a detailed training program that improved staff knowledge which resulted in an increase of productivity by 30%.

Obtained City of Chicago Stationary Engineer License to keep plant operational.

Established performance metrics and customer service standards that resulted in dramatic improvements in order requisition processing time from 48 hours to an average of 2 hours and delivery performance from 78% to 98%.

IT Manager September 2005 – January 2014

Managed Windows network (users, computers, printers, etc.) with Active Directory on a single Domain.

Diagnose, troubleshoot, and resolve hardware, software or system problems, and replace defective components when necessary.

Performed troubleshooting and provided resolutions for server problems.

Maintained the timely back-up of important data and management resources.

Configure, monitor, and maintain email applications or virus protection software.

Key Contributions:

Developed and implemented an ERP process manual with procedures and guidelines, optimizing productivity and efficiency; generating significant cost savings.

Recognized as a resourceful problem-solver who is able to efficiently collect and analyze information to find workable solutions.

Assisted with the data migration from SAGE ERP system to a barcode real time data ERP system (Chempax).

Lead Operator May 2004 – September 2005

Processed multiple batches and maintained the quality of in-process batches based on laboratory adjustments.

Monitored and adjusted production processes or equipment for quality and productivity.

Sets up production equipment, like reactors and blending tanks.

Turn valves to regulate equipment temperatures, pressures, flow rates, and liquid levels, following process specifications or instructions of technical personnel

Key Contributions:

Mentored, coached and trained 20 operators and created a team environment to get work done efficiently with the highest quality.

Made suggestions on how to best utilize equipment and recommendations on how to update Manufacturing Product Operating Procedures.

Actively suggested operational improvements to enhance quality, improve production times and reduce costs.

General Warehouse February 2002 – May 2004

Set up and operated production equipment in accordance with current good manufacturing practices and standard operating procedures.

Processed molten wax to a solid and packaged into containers based on customer requirements.

Maintained and enforced a safe and clean working environment at all times.

Operated forklifts to transport materials between loading, unloading, processing and storage areas.

Key Contributions:

Trained, developed and counseled employees to develop a high performing flaking team.

Contact this candidate