Robert O. Young
Springfield, Massachusetts
ac2adj@r.postjobfree.com
PROFILE
Experienced delivering products to stores in a timely fashion to meet customer demand
Fosters excellent communication with vendors, colleagues and management staff
Routinely examines products for quality control
Easily acquires new vendors while maintaining loyal customer base
Organizes and arranges product displays to promote sale items
PROFESSIONAL WORK EXPERIENCE
Kaycan, South Hadley, Massachusetts
Driver Laborer, 2016-2017
Greeted customers and discussed their needs and determined products to best serve them
Retrieved products, verified order and offered to assist with transporting materials to their vehicles
Loaded customer’s vehicles ensuring even weight distribution and prevent possible damage to goods
Received shipping orders for customers and monitored accounts on a daily basis
Delivered siding and accessories to customers as ordered and performed cash and credit transactions
Conducted pre and post truck safety inspections and reported issues to supervisors as soon as possible
Maintained truck logs detailing mileage, time spent with customers
Assisted with loading and unloading materials from dock into warehouse according to specifications
Southern New England Ice and Oil, Hartford, CT
Driver Laborer, 2014-2015
Inspected company vehicle for potential safety and performed routine maintenance checks, including fluid level, tires, lights and mirrors and documented same
Maneuvered vehicle in proper position for loading, checking for blind spots and debris that could potentially cause damage
Verified work orders to determine how much product was needed for customers throughout the delivery period
Loaded vehicle ensuring equal distribution of weight in cargo space to prevent contents from moving during transport
Assessed quantity of product required to meet the needs of individual customers and delivered appropriate quantity
Accepted payment for products and provided receipts for delivery prior to returning to company
Assisted with deliveries by removing snow, debris and other obstacles to clear path to oil valves
Summit Ice, Inc., Greenfield, MA
Driver Laborer, 2012~2014
Received shipping orders for customer base and monitored accounts for updates
Planned and schedule daily delivery route based on travel conditions and customer demands
Communicated regularly with vendors to improve service and strengthen business relationship
Loaded vehicle to maximize efficiency for unloading and delivery of product
Performed credit transactions and maintained record of sales completed each day
Conducted daily inspection of work vehicle and completed routine maintenance as needed
American Ice, Springfield, MA
Truck Driver, 2009 ~ 2012 & 2005~2006
Checked delivery orders for daily delivery
Verified shipping orders, addresses and quality and quantity of product
Loaded and unloaded cubed and blocked ice, dry ice and sculptures for routine sales and special event
Filled and tested ice machines and reported equipment failure to vendors for repair
Stocked ice in freezers and placed product in freezers designed to appeal to customers
Documented credit charges, completed credit slips and maintained ledger of daily deliveries
Association for Community Living, Springfield, MA
Shift Supervisor, 1998- 2003
Supervised three staff members in an Intensive Residential group home for persons with cognitive and physical impairments
Registered and administered medications for up to ten residents under the direction of a registered nurse
Assisted with all activities of daily living for residents, including bathing, dressing, feeding, toileting and money
management
Transported residents to and from medical appointments and entertainment venues using handicapped van or private vehicle
Engaged residents in household, community and social activities to improve quality of daily life
EDUCATION
Asnuntuck Community College, Enfield, CT
MILITARY
US Army, Honorable Discharge