Computer Hardware Information Technology

Dawa Tsering

**-** ****** ******, *** # ***, Elmhurst, NY 11373, Tel: 347-***-****,

Email: *******@*****.***

OBJECTIVE: Seeking a professionally challenging position to use my experience and knowledge, which will become an asset to the company .

TECHNICAL SKILLS

•Microsoft Windows OS, Mac OS and familiar with Linux OS and command shell

•Computer Hardware technician, Internet and Network security

WORK EXPERIENCE

August 2009 to August 2017

Fresh Fanatic Inc., 88 Washington Ave, Brooklyn, NY 11205

IT Technician & General Manager:

•Maintain and manage the PC America POS server and all computers in the office

•Maintain and manage company’s Internet phone systems

•Maintain and process weekly payroll for over thirty employees

•Manage company’s budget and the expenses

•Hire new employees and terminate employee if required

•Mentor for supervisors to manage their team to increase company’s revenue

•Research different product prices and compare selling prices to company’s competitors

•Encourage all employees to attain full customer satisfactions and work as a team.

June 02 to May 2009

Tibetan Medical & Astrological Institute of H.H. the Dalai Lama, Dharamsala, India

System and Network Administrator

•Maintain and manage all Server Computers and office workstation computers

•Troubleshoot and fix computer hardware and software problems

•Maintain, troubleshoot and fix computer network and Internet problems

•Film videos and record business conferences of the Institute

•Configured and established first wireless mesh technology installed in Northern India by DITG (Dharamasala Information Technology Group)

Volunteer Experience

Tibetan Computer Resource Center, Dharamsala, INDIA

•Performed computer hardware repairing, Network, Internet and software troubleshooting Tibetan Children’s Village School, Ladhak, INDIA

•Installed solar panels in the school and rural villages

Education

2001 Jetking Institute, Bangalore, India.

Diploma - Computer Hardware, Networking and Internet security

2000 St. Joseph’s Arts and Science College

Degree - Bachelor in Arts

1997 Central School for Tibetan, Mundgod, India

High School

Language: Tibetan, English and Hindi

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