Customer Service Microsoft Office

Objective

Obtain a challenging leadership position with an organization that will utilize my management, supervision, and customer relation skills to benefit mutual growth and success.

Experience

Amazon May 2017 – present

Independent Contractor

Scan Inbound/Outbound orders

Deliver merchandise to customers

Process all returns and damages to be returned to warehouse

Farm Fresh September 2007 – July 2016

Asst. Grocery Manager

Determine and maintain proper inventory levels for grocery, health and beauty aids, frozen food and dairy departments.

Train and supervise department managers and associates

Promote a customer-focused approach to growth by creating an atmosphere of enthusiastic personalized customer service.

Responsible for proper merchandising of products according to company schematics and merchandising protocol.

Assume all responsibility of day-to-day operations in the absence of Store Director.

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Tidewater Warehouse Distribution Center August 2003 –September 2007

Asst. Warehouse Supervisor

Assist in coordinating the shipping and receiving schedules of all inbound and outbound shipments.

Inspect all loads and equipment to ensure the safety of the employees and cargo.

Complete, review and edit all paperwork for all shipments.

Survey and inspect warehouse to ensure all cargo is in correct location according to customer storage agreement

Train and supervise all forklift and yard jock operators.

Education

University of Phoenix (Online) 2000- 2002

Business Administration

Maury High School 1991-1995

Advance Academic Diploma

Skills

Proficient in Microsoft Office programs (Word, PowerPoint, and Excel)

Experience with QuickBooks and maintaining office budget

Ability to work with several operating systems including Mac OSX, Windows, and Linux

Knowledgeable of POS Systems including NCR, Radiant, and Harbor Touch

Contact this candidate