Customer Service Human Resource
Resume:
Terence Derell Willis
Memphis, TN 38115
ac2a5d@r.postjobfree.com
Objective:
To obtain a job within my chosen field that will challenge me and allow me to use my education, skills and past experiences in a way that is mutually beneficial to both myself and my employer and allow for future growth and advancement.
Skills:
•Kronos
•Payroll
•Customer Service Rep.
•Clerical
•Management
•Traveling Industry
•Accountancy
•Book Keeping
•Computer Repair Tech
•ADP
Professional Experience:
Onin Staffing(Memphis, TN) July 2016-Present
Payroll Manager/ Recruiter
•Processed Payroll using the JKM, Kornos, and ADP System. Entering Garnishments such as Child Support and Court Garnishments. Also entering missing punches and putting vacation time in.
•Recruited for different jobs such as distribution, clerical, etc . Making calls and going out to job fairs.
Simos (Memphis, TN) December 2015- July 2016
Payroll Specialist/ Onsite Manager
•Process Payroll using the ADP System and the Kronos System. Putting time in, correcting time, putting vacation time in. Also entering garnishments.
•Supervise over 400 employees making sure their assignments was completed. Also, checked daily with the supervisors to see how they were doing
•Using all Microsoft applications
Wal-Mart Super Center (Greenville, MS) May 2014-November 2015
Customer Service Representative/ Employee Relations Representative
•Helping customers send and receive money.
•Making sure all customer complaints and concerns were taking care of as being a Customer Service Representative.
•Handling Employee Relations with Walmart Customer and outside vendors.
Robert E. Smith School of Nursing (Cleveland, MS) May2013-May 2015
Payroll Management and Human Resource Assistant
•Answering phones, emails, and using all Microsoft Applications
•Using the CCFG system while doing inventory making sure all products were ordered correctly for the nursing students
•Using the Peachtree system and the Kronos System for processing payroll for over 125 employees and work study students.
•Travel to different events holding seminars on the different type of Accountant software’s, payroll soft wares, etc.
•Answered income and out calls. Using the SAP and TKO system. Inputting customer orders.
Super Value Ware House (Indianola, MS) August 2012-May 2013
Human Resource and Payroll Management
Supervising 150 employees making sure the work was done correctly and making sure everything was taken care of.
•Doing payroll for 150 employees using the ADP, TKO, and Kronos System.
•Putting vacation time and time off in the TKO System.
•Travel for the company promoting the company and also, recruiting for the company.
Rhonda Inn Hotel (Indianola, MS) May 2011-August 2013
Human Resource Generalist and Payroll Manager
•Processing employee’s time using the Kronos System and the Stage System. Later on start using the Peachtree System
•Putting time off and vacation time off in the system. Also, putting missing punches, federal and state taxes into the TKO System
•Being the night auditor making sure guest was checked in, making sure the guest didn’t have any problems, making sure the draws was balance, cleaning for the next shift, etc.
Indianola Lab Corp (Indianola, MS) August 2010- May 2011
Computer Repair Tech
•Repairing and fixing Computers.
•Trouble Shooting Computer Problems.
•Putting labels on Computer software’s.
Education:
Gentry High School (August 2010-May 2012)
•Received High School Diploma May 18, 2012.
Delta State University (May 2012- December 2015)
•Graduated with a Bachelors in Accounting. Minor is in Computer Information Systems.
Strayer University (December 2015- Present)
Pursing a Master in Accounting
References:
Tracy Smith
1001 Kingsway Road
Memphis, TN 38115
Jasmine Osborne
764 East Trigg Ave
Memphis, Tn 38101
Nakeitha Hopkins
110 Birdsong Street
Indianola, MS 38751
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