Active Directory Management
Resume:
VTEN******
Joshua Kim
Buna Park, CA 90620
E-MAIL: *********@*****.***
Status: US Citizen
Object
I am seeking a challenging position as IT Technician position Summary of Experience:
Over 7 years of Desktop Support and Network Administration support experience.
Management - Active Directory, File server, Printer server, Update server, create user and GPO.
PC Deployment & User update, imaging using Ghost, troubleshoot the PC, Printer management & troubleshoot printers.
Support - Microsoft office 2007 &2010, Adobe Acrobat Standard, and Windows O/S patch management updates.
Setup Android, iPhones, tablets to WiFi network and Outlook.
Make sure the Outlook Data file (.PST folder) is backed up before starting the imaging as well. Familiar on locating the PST folder for 2003 version (drive:\Users\user\AppData\Local\Microsoft\Outlook ) and 2010 version
(Documents\Outlook Files).
Remote support – Google Remote Desktop, Citrix, LogMein & Team View.
Configuration DVR server and install IP camera.
Specialized Bilingual language skills in Korean. Education
ITECH2000– Milpitas, CA
Certificate
- A+ Service: Technician Certification Examination
- MCP Microsoft NT: Server 4.0, networking Essential, Workstation 4.0 and Windows 2000 Work Experience:
Amore Pacific US Inc. Corona, CA January 2017 – August 2017 IT Support Technician
Roles and Responsibility:
SAP (Giant) Maintenance & Error report to H.Q.
SAP (Giant) Develop function, Project Process and Test with H.Q.
PCS Maintenance and Configuration Logistic System (Logistic System, Server, Cart & Inspection Computer).
13 user desktop support, Monitoring and Printer control (Include Label Printer).
Active Directory, File Server, Update Server and Printer Server configuration and management.
VPN user setup different location (Corona and N.Y) PKIM, INC. Irvine, CA April 2016 – September 2016
IT Support Technician
Roles and Responsibility:
Client computer management, upgrade, troubleshooting, printer setup, create user and policy.
Installation and Configuration windows server 2008 (RAID5), and develop file server for more fast performance. VTEN082915
50 user desktop support, Monitoring and Printer control.
Active Directory, File Server, Update Server and Printer Server configuration and management.
VPN setup different location (Buena Park and Lynwood)
IP camera install and configuration. Setup DVR program and Configuration DVR server. YN Apparel. Vernon, CA Jan 2016 – March 2016
IT Support Technician
Roles and Responsibility:
Each client computer management, upgrade, troubleshooting, printer setup, create user and policy.
Installation and Configuration windows server 2008 (RAID5), and develop file server for more fast performance.
Active Directory, File Server, Update Server and Printer Server configuration and management.
Antenna setup for WIFI (Building to building).
IP camera install and configuration. Setup DVR program and Configuration DVR server. Own Business, Buena Park, CA July 2014 – Dec. 2015 IT Support For Customer
Roles and Responsibility:
Dentist Office Server management and User support. Each device Dental software support.
PC Deployment and Windows 7 migration setting up anti-virus, troubleshooting helpdesk tickets
(printing, workstation, software), Office 2007 & 2010 (Word, Excel, Access, Power Point, Outlook).
General Office Helpdesk support, Printer setup and Network management. Open Bank, Los Angeles, CA August 2013 – May 2014
MIS(Management Information Systems)
Roles and Responsibility:
PC Deployment and Windows 7 migration setting up anti-virus, troubleshooting helpdesk tickets (printing, workstation, software), Office 2007 & 2010 (Word, Excel, Access, Power Point, Outlook).
Setup iPhone and Samsung for the client to have access for Email Server.
Worked with the User, as well as Help Desk and Manage, on UAT’s (User Acceptance Testing) after reimage is done and PC Unit is handed over to the User.
All bank programs install, configuration and troubleshooting.
Citrix use client tech support.
Shoretel system phone management and create user.(POE switch use) Vision Tech America, Fullerton, CA
IT Tech Support October 2010 – July 2012
Roles and Responsibility:
Worked with the User, as well as Help Desk.
Active Directory, File Server and Printer Server configuration and management.
RMA management, Technical support for customer.
L.G Display, Carlsbad, CA
IT Support January 2006 – May 2010
Roles and Responsibility:
• LCD panel analysis and report to H.Q
• Windows Computer, Server & Network – Install, configuration, Management users.
Inventory report each month LCD Panel.
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