Kenneth L. Taylor

Louisville, KY ***** 502-***-**** ac2a4m@r.postjobfree.com

Seeking an opportunity utilizing my ~30 years of Project Management, Business Analyst, Active Directory Administration, and college faculty professional experience. Certified A+, Networking+, and Security+ professional experienced with developing workable corporate solutions for application, network and security requirements utilizing my strong consulting background and analytical skills to communicate with customers, business owners and senior leadership. Proficient with Microsoft Office applications including Word, Excel, PowerPoint, Visio, and Project. Hands-on involvement with management of project budgets, client systems, testing, integration, process transformation, and more. Additional proven leadership, supervision, and project management skills as an Air Force Non-commissioned Officer.

WORK HISTORY

ASR Enterprises Inc., Shelbyville, KY 2017

As a Business Operations Analyst, I worked as a consultant creating operational corporate documentation for doing business in the state of Kentucky and completed the required documentation to register the company as a Service-Disabled Veteran-Owned Small Business. I also worked with suppliers to establish an eCommerce web site for the company and analyzed and implemented strategies to grow the company according to the business plan including training plans, brick and mortar store front design, and merchandising.

Cafepress, Louisville, KY 2015 – 2016

As a Senior Business Analyst, I routinely participated on multiple project teams using business analysis practices and methodologies, including Agile/SCRUM, Kanban, and waterfall. I conducted research, reviewed information, and interviewed business and technical customers to define project requirements; then clarified those requirements in terms of user stories which dictated the tasks to be accomplished by developers; and tracked project progress with JIRA and MS Project. In addition, I wrote test cases, functional, technical, and training documentation, and provided user acceptance testing documentation using MS Word; used MS Visio to create mockups, AS IS-TO BE processes diagrams, and flowcharts; and created functional user screens using Balsamic.

Kindred Healthcare, Louisville, KY 2010 – 2015

As a Senior Systems Programmer/Business Systems Analyst, I gathered customer requirements for mobile medical desktop displays; created Windows desktops based on customer criteria; documented build, deployment, and transformation processes; then tested against customer acceptance criteria. I then created, tested, and documented the workstation imaging process flow to deploy clinical desktop systems. I coached, mentored, and advised junior department members and trained them to certify, install, and configure operating systems according to Project Life Cycle, System Development Life Cycle (SDLC), and ITIL methods.

TEKSystems, Louisville, KY 2008 – 2010

As a Desktop Deployment team member, I developed checklists to deploy specialized software for the U.S. Army Corps of Engineers and maintained an accountability database in accordance with DoD security measures. Upon project completion, I was assigned as an Active Directory Administrator to install, evaluate and report the status of software package updates for the U.S. Army Recruiting Command (USAREC); continuously monitor the status and maintenance activities of mission critical services throughout USAREC; and create and distribute daily metric reports detailing network, server and software availability to Command Headquarters.

TKC Communications, Louisville, KY 2007 – 2008

In the role of Business Development Specialist/Project Manager, I met with senior Air Force commanders and participated in technical requirements and design sessions to document department information technology needs. I reviewed, analyzed and gathered detailed business systems requirements to define the project; identified and verified the technical solution; formulated appropriate implementation strategies; then prepared and delivered formal presentations to senior leaders. I then managed a 6 month NetIQ upgrade project for Pacific Air Forces Command at Hickam AFB, Hawaii.

SAIC, Scott AFB, IL 2003 – 2007

As a member of the Network Systems team, I managed the budget for the Air Force Communications Agency Internet access and firewall deployment strategy.

Communitronics Inc., St. Louis, MO 2002 – 2003

As a Project Manager, I ensured all schedules, materials, equipment, personnel, and budgets were maintained by using MS Project. I also Implemented guidelines for job cost analysis and price tracking to ensure project bids were accurate and profitable.

U.S. Air Force, Scott AFB, IL 1988 – 2002

As a Requirements Analyst for the Military Airlift Command Small Computer Technical Center, I reviewed, analyzed, and documented customer requirements for stand-alone UNIX micro-computer systems, local area networks, multi-user systems, graphics imaging systems, and computer aided drawing (CAD) systems and provided economical, cost-effective technical solutions to customers. I also met with those customers to determine project scope, identify risk, establish impact, and build consensus on a basic systems implementation approach according to the SDLC model. As a Network Systems Supervisor, I supervised, trained, and mentored network systems admin staff and provided guidance for airman development. I also developed a reliable disaster and recovery strategy to ensure network systems data was accurate and accessible. As a Network Systems Manager for the Air Mobility Command Computer Systems Squadron, after training a team of 30 system professionals, I planned and led that team to migrate 600 customers to the first ever Air Force Novell Directory Services-based network. Afterwards, I implemented a standards-based architecture by providing specifications analysis, price quotes, and technical solutions for Air Mobility Command customers worldwide. I was then chosen to represent the command as a Headquarters USAF team member to plan and implement the first Windows Active Directory network in the U.S. Air Force. Additional duties included training new officers in the use of MS Project.

EDUCATION

Graduate of Sullivan University, Louisville, KY, Masters of Business Administration 2012

Graduate of Sullivan University, Louisville, KY, Masters in Managing Information Technologies 2012

Graduate of McKendree University, Lebanon, IL, BS in Computing and Information Science 1992

Community College of the Air Force, Scott AFB, IL, Associates in Applied Science in Computer Science 1991

Community College of the Air Force, Scott AFB, IL, Associates in Applied Science in Avionics Systems 1991

Graduate of Durrett High School, Louisville, KY 1974

CERTIFICATIONS

Comptia, Networking + December 2016

Comptia, A+ December 2016

Comptia, Security + July 2009

Villanova University, Essentials of Business Intelligence Certificate January 2014

Villanova University, Masters Certificate in Business Analysis January 2014

Villanova University, Master Business Analysis Certificate November 2013

Villanova University, Business Analysis Essentials Certificate September 2013

Syracuse University, Business Analysis Fundamentals August 2013

ADDITIONAL EXPERIENCE

Sullivan University, Louisville, KY 2013 - Present

As an Adjunct Information Technology Instructor, I use standard methodologies and best practices to teach CompTIA A+, Networking+, and Microsoft Windows 7, 8.1, 10 and server 2008 configuration.

Intelligent Interiors, Fairview Heights, IL 2003 - 2007

As the owner/Project Manager, I provided project management, technical services, and maintenance support for integrated and automated communications/ security/ lighting control/ networked systems. I documented and updated requirements; prepared RFPs and evaluated responses; worked with vendors and installation teams to ensure solutions met customer needs and tasks were accomplished on time; tracked project budget and timeliness.

Southwestern Illinois College, Belleville, IL 1993 - 2005

As an Adjunct Information Technology Instructor, I used my working knowledge of industry standard methodologies and best practices of Project Life Cycle, System Development Life Cycle (SDLC), and the IS Change Management process to teach classes in computer networking and information technology. I was also contracted to teach non-accredited certificate classes in Microsoft Project and ISO9000 compliance.

REFERENCES AVAILABLE ON REQUEST

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