Information Technology Software Developer

Salavat Kuatbayev 224-***-****

*** ***** *****, ***. ***, Carol Stream, IL, 60188 ********@*****.*** PROFESSIONAL

SUMMARY

Computer & Telecommunication equipment Support Specialist with 16 years of experience providing comprehensive support to ensure that all relevant hardware and software is operating efficiently. Adept at maintaining key systems and correcting issues. Specialize in cost-effective preventative maintenance and system monitoring. Ready for any additional trainings and education. Hardworking and fast learner.

CORE

QUALIFICATIONS

• Extensive experience working with computer and telecommunications equipment

• Vast knowledge of industry current software and hardware

• Adept at identifying and resolving computer performance issues

• Solid grasp of local area network structure

• Proactive problem solver focusing on preventative maintenance

• Comprehensive verbal and written communications abilities EXPERIENCE Computer Support Specialist, ASTANA Geo Centre, Astana, Kazakhstan, 09/2014- 04/2017

• Performed troubleshoot to identify and correct system issues.

• Researched software products and made recommendations for upgrades.

• Ensured that all systems were operating efficiently.

• Developed innovative strategies to reduce downtime.

• Coordinated with network administrators to identify system maintenance needs.

• Maintained a daily log of system performance and noted any abnormalities.

• Kept records of all repairs and upgrades.

Senior Computer Support Specialist of the Department of Information Technology, ASTANA Engineering Centre, Astana, Kazakhstan, 06/2013-09/2014

• Coordinated with end-users to resolve performance issues.

• Identified and resolved hardware and software issues.

• Repair and maintenance of computer and office equipment (printers, multifunctional devices, uninterruptible power supplies, etc.)

• Established and implemented mitigation strategies.

• Provided support to key networks and systems.

Specialist of the Maintenance Team. Kepter telecom, Astana, Kazakhstan, 04/2008- 06/2013

• Layout and maintenance of wireless networks such as WiMAX, WLL, Wi-Fi

• Emergency repairs of linear-cabling utilities

• ID TV installation works

• Organization of work in the technical department of a company

• Work scheduling, workload distribution, controlling

• Reports and presentations preparation

• Negotiations

• Experience of participation in tenders

• Contracts preparing and concluding

EDUCATION Astrakhan State University, Astrakhan, Russian Federation. Speciality: Software developer. Bachelor’s degree in Computer Science. Bachelor’s degree in Economics Authorized to work in the US. Driver license. Good ability to lift and move objects weighing up to 50 pounds. References available upon request.

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