Customer Service Manager
Resume:
Tunisia M. Winns
Newport News, Va. 23607
Email: ******@*****.***
Phone: 904-***-****
Summary of Qualifications:
Excellent customer service skills
Strong organization skills
Good interpersonal and leadership skills
Highly organized with the ability to adapt quickly to changing priorities
Effective prioritizing and time management skills
Motivated self-starter, able to handle multiple tasks simultaneously
Proficient in Microsoft Word and Excel
Experience:
Hops Taxi Co. (Manager/Dispatcher) June2015-Present
1310 39th Street
Newport News, Va. 23607
Antuane & Crystal Lomax 757-***-****
Primary duties include answering all phone calls, making sure all drivers get and complete all paperwork and trips
Duties also include keeping the business clean on the inside and the outside
Making sure all drivers keep their vehicles clean, checking oils and having any paperwork needed to do any trips
Elite Environmental Solutions, LLC(Janitor) Jan2009-Present
2130 Garner Terrace
Newport News, Va.23607
David Knight757-***-****
Primary duties include making sure staff has all extra supplies needed
Duties also include keeping a clean facility making sure all offices and restrooms are cleaned always
Provide all supplies suck as cleaning supplies and toiletries
Pete’s Partying Service(Caterer) April2000-Dec2011
1100 43rd Street
Newport News, Va. 23607
Sonjia & Turner Moore757-***-****
Primary duties included assisting in getting ingredients and supplies to prepare meals for scheduled events
Assist in preparing, packing and transporting food and equipment to and from events
Duties also included setting up work stations, keeping all equipment sterilized and area clean
Making sure clients and guest are satisfied and pleased with services
Council’s Home Day Care(Daycare Provider Assistant) June2002-Feb2006
3311 Pershing Court
Hampton, Va. 23601
Alaazia Council(Deceased)
Primary duties included assist in the creation of a classroom environment conducive to learning and appropriate to physical, social and emotional development of students with an emphasis on language development and emergent literacy skills
Perform duties as planned under the leadership of the Early Childhood Specialist. Interact with the children in a way which conveys respect and nurturing
Support the social and some emotional development of children. Provide activities and opportunities that encourage curiosity, exploration and problem-solving appropriate to that development levels of the children
Maintain attendance records of children participating in the Early Childhood Program
Maintain a safe environment based on safety standards set by the program. Help other staff in preparing meals for children as required
Assist in the cleaning of the child care rooms at the end of each day, as well as putting away any outside equipment
Work cooperatively and effectively as a team member by communicating and contributing information on a continuous basis
Assist in the development and facilitation of interactive parent and child literacy activities. Demonstrate behavior that is professional, ethical and responsible
Patrick Henry Inn(Housekeeper) March2005-Oct2005
249 York Street
Williamsburg, Va. 23185
Ms. Gallaway757-***-****
Primary duties included customer services and making sure guest has plenty of toiletries
Maintaining a professional behavior and attitude
Assist in making sure all housekeepers carts are stocked with clean linen and plenty toiletries always
Duties also included cleaning rooms and restrooms
Johnnies’ Mini Mart(Cashier/Manager) August1999-April2002
907 Ivy Ave
Newport News, Va.23607
Crystal & Antuane Lomax757-***-****
Primary duties included greeting customers and assist in helping customers
Maintain stock and inventory
Duties also included keeping inside and outside the store clean always
[EDUCATION, CERTIFICATION and TRAINING]
High School Graduate Sept1997-June2001
Heritage High School
5800 Marshall Ave
Newport News, Va. 23607
Medical Assistant Certificate Sept2001-May2002
Kee Business College
805 Diligence Drive
Newport News, Va. 23606
Pursuing in General Studies January 2003- August2007
Thomas Nelson Community College
99 Thomas Nelson Drive
Hampton, Va. 23670
Pursuing in Criminal Justices August2011-August2015
Tidewater Community College
121 College Place
Norfolk, Va. 23510
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