Operations Manager

HAZEL URBANIAK

*** *. *********, *******, ** ****2 312-***-**** *********@*****.***

PROFESSIONAL PROFILE

Self-motivated, proactive professional seeking to apply customer service, administration and operations experience, and leadership skills to a progressive organization. Pursuing a position that allows for lateral movement and will help bring support and success to the organization’s mission.

ADMINISTRATION EXPERIENCE

SPECTRUM BUSINESS RESOURCES, LLC, Lisle, IL 2015 to Present Operations Manager/Loan Operations

Manage daily monitoring of client accounts- oversee past dues, watch list, loan renewals, pay downs, advances, payoffs, post daily payments, book and fund loans, prepare documentation on lead prospect deals; acts as resource person internally and assist in resolving client needs and issues; acts as back up for AVP and accountant- processes daily bank deposits, reconcile various monthly general ledger accounts, company credit cards, utility bills; examine and analyses of ongoing contingencies needed before and after funding active prospect deals; ensures accuracy and compliance with company guidelines, accounting, reporting, and operational policies and procedures; assist with monthly documentation of board package and minutes; execute various administrative including information technology tasks according to the ever changing needs of the unit. DOYLE SIGNS, INC. Addison, IL

Accounting Administrator/Billing & Payables (General Signs Contractor) Manage weekly accounts receivable function from detailed billing, tracking, reporting and follow-up on aging accounts and waiver release; execute accounts payable functions from invoice verification, entry, coding, check runs; reconciles monthly billing of company credit cards and utilities; handle and set-up vendor inquiries; and assist with compilation and documentation of proposal leads, permit, and review insurance requirements for compliance; communicate with on and off-site team members to ensure administrative needs are met and completed in a timely manner.

PROFESSIONAL SERVICE INDUSTRIES, Hillside, IL 2014 to 2015 Office Administrator/Environmental, Engineering, & Facilities services Communicate with department managers, senior staff, and contractors to ensure administrative needs are met an completed in a timely manner; performed planning/scheduling of meetings, conducted online research, organized paper and electronic files; prepared bid packages for timely submission, scheduled hotel reservations, conducted follow-ups on aging past due accounts, invoicing, AP, payroll, prepared expense reports, bank deposits, screened calls, and answered emails for executives.

Independent Yoga Teacher, Chicagoland area, Illinois 2009 to Present Provide support and instruction to students looking for a gentle way to improve their health with a balanced, low-impact, full-body workout. Execute sales products and services, market new promotions and advertisements to increase brand awareness and establish a consistent clientele. Develop class formats and routines to maximize fitness benefits. Educate students on principles and movements, including postures, breathing and relaxation techniques. Consult with private clients regarding lifestyle and health choices.

Instruct classes while providing individual support to classes ranging from 15 to 75 students.

Designed and led private classes and group exercises that targeted the requirements of special interest groups that include tweens, youth, seniors, athletes, and medical patients with special needs. HEARTLAND HOSPICE CARE, Human Resources Coordinator, Hillside, IL 2009 to 2010 MIDWEST BANK, Executive Assistant/Loan Operations, Melrose Park, IL 2007 to 2008 BUILDERS BANK, Executive Assistant, Loan Servicing & Operations, Chicago, IL 2001 to 2004 PARK NATIONAL BANK & TRUST, Executive Assistant, Loan Servicing, Chicago, IL 1999 to 2000 STATE BANK OF COUNTRYSIDE, Bookkeeper, Countryside, IL 1993 to 1999 EDUCATION: ROBERT MORRIS UNIVERSITY, Chicago, Illinois 2004-2007

Bachelor of Business Administration, Management, Graduated Magna Cum Laude, 3.80/4.00 TECHNICAL SKILLS: Proficient in Office Mac, MS Office, Publisher, D&H Sparak, Quickbooks, LaserPro, Adobe Acrobat, JD Edwards, QEST, and MindBodyOnline.

Professional references promptly furnished upon request

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