MAMTA SHARMA

919-***-**** ~ ac29yh@r.postjobfree.com

LEADING PROFESSIONAL IN IT PROJECT MANAGEMENT

• Goal oriented, Business Management and Engineering graduate, with more than Sixteen years of professional work experience in Project Management, Process improvement, Resource Management, Conflict resolution, Outsource Management, Data Analysis, Performance & Productivity improvement, Software Quality Assurance, Talent Acquisition, Global Marketing and Sales, Consulting, and Business Development.

• Solid experience in successful implementation and support of all phases of SDLC for Products and Services.

• Excellent problem solving, communication skills and interpersonal skills with an aptitude to quickly learn on project. Motivated, driven, committed, hardworking, self-starter with high level of integrity. Drive to achieve best results.

• Diverse experience and management skills in client facing, customer and vendor relationship engagements. EDUCATION:

MBA (IT and Marketing Management).

BS (Electronics & Communications Engineering).

Diploma (Electronics and Telecommunications Engineering). KEY COMPETENCIES

• Project Management

• Process Improvement

• Conflict Resolution

• Customer /Vendor Relationship Management

• Analytical Skills

• Problem Solving skills

• Collaboration / Leading Teams

• Data Analysis

• Outsource Support Model Management

• Team Building / Coaching

RELEVANT WORK EXPERIENCE:

Project Manager – Measurement Inc., Durham, NC. Oct’12 – Jun’17

• Manage and Led projects for all project life cycle collaborating with clients, stakeholders and cross functional teams for multiple IT releases for successful implementation and support of the multiple projects using combination of Agile methodologies and traditional project management methodologies.

• Manage project plan, scope, track requirements, deliverables, resources, risk management, schedules, timeline, roadmaps, quality, milestones, cost/budget, communication, and procurements for Projects involving clients, stakeholders, multiple vendors and cross functional teams. Highly knowledgeable and Skilled in all Software development lifecycle phases.

• Manage design, development, and implementation of websites and custom tools project delivery.

• Redesigned and Implemented strategies to improve processes, performance of data checks, code review and quality checks thus helping company to minimize resources, efficiently delivering accurate data to clients and improve business by 30%.

• Manage various Data sources for data management for extracting, importing, merging, processing, delivering data and reports to various clients.

• Manage vendors to enhance outsource support model to save money, time, and staff resources.

• Created and presented reports and presentations to stakeholders, clients and Teams.

• Conducted interviews with perspective candidates for team recruitment. Mentored, coached and support project team members.

IT Consultant– Measurement Inc., Durham, NC. Feb’09 – Oct’12

• Manage performance of client’s data through data analysis using custom reports to validate data and improve processes and utilization of resources efficiently.

• Manage defect resolution process. Identify and analyze quality issues, audit findings, audit results, recommended and implemented preventive and/or corrective actions.

• Participate to prepare proposals and coordinating with cross functional teams for bidding State level projects resulting in winning 30% of new clients bidding.

• Manage documentation of requirements, deliverables, specifications, process flows, various processes, custom tools, websites deployment management, etc. to improve productivity and efficiency.

• Plan, coordinate and monitor the progress of projects to ensure their ongoing alignment with business goals/Scope.

SAP Consultant – Accenture, Raleigh, NC. Oct’06 – Nov’08

• Solution team member for multiple client requirements in Enterprise domain for end-to-end implementation of SAP HR modules and associated in all phases of project life cycle including preparation of process flows, Business Blueprint documentation, configuration, integration, testing, deployment of solutions, training documentation, and delivering end-user training.

• Managed new business processes as a result of the implementation of the new system, conversion process of legacy data into SAP, and functional support for SAP system upgrade.

• Implemented negotiated products/services at client’s business location, conducted training thus ensuring clients 100% satisfaction and signoff.

• Major clients worked Accenture, Home Depot, Comcast, Tech Consultant, International Papers. Volunteer May’2008 – Sep’14

• Worked for Non-Profit organizations CRY and Navodaya, helping underprivileged youth for their rights and raised close to $200,000.

TECHNICAL SUMMARY:

Software / Products: MS Project, Power Point, Excel, Word, Visio, MS office, ERP application - SAP HR. Tools / Languages: JAVA, TSL, C, C++, VB, .Net, SQL, PL/SQL, QualityCenter, QTP, XML, HTML. Custom tools – DCAD, DICE, Scan Tools, PEG, Item Bank. etc Training: SAP HR, SAP SD, Visual Basic.

OTHER: Represented School and College team for Statelevel Badminton Championships.

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