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Microsoft Office Manager

Austin, Texas, United States
November 12, 2017

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**** ******** ****** ***. ****, Austin, TX, 78741



Seeking full-time position as Software, Network Security Engineer or similar area of technology.


Programming Languages - C, C++, Java, HTML5, XML, SQL, MySQL, PHP, Ajax, ASP.NET, CSS, Javascript and jQuery

Microsoft Office – Word, Excel, PowerPoint, Visio, Outlook, Access, IBM SPSS, PeopleSoft and Silverlight

Developing in Visual Studio, GUI and general database design concepts, Web Development projects.

Knowledge of Ticketing System, Track-it!, Call Handling & escalation and Troubleshooting Software & Hardware


The University of Texas San Antonio August 2014 – December 2014

Master of Computer Science

The University of Texas Tyler August 2017 – Present

Master of Business Administration - Cybersecurity

The University of Texas at Permian Basin Graduated: May 2014

Bachelor of Science in Math and Computer Science

Relevant Coursework

Statistics and Differential Equations

Digital Computer Organization

Software Engineering

Data Communications

Financed up to 85% of college education through employment and loans


System Analyst – Health and Human Service, Austin, TX September 2015 – Present

Protects system by defining access privileges, control structures and resources

Recognizes problems by identifying abnormalities; reporting violations.

Implements security improvements by assessing current situation; evaluatin trends; anticipating requirements

Determines security violations and inefficiencies by conducting periodic audits.

Upgrades system by implementing and maintaining security controls.

Keeps users informed by preparing performance reports; communicating system status.

Maintains quality service by following organization standards.

Maintains technical knowledge by attending educational workshops; reviewing publications.

Contributes to team effort by accomplishing related results as needed.

IT Manager – San Antonio Youth, San Antonio, TX November 2014 – February 2015

Plans, directs and manages the daily operations of a computer operations department

Responsible for operation of mainframe and peripheral information system equipment

Keeps computer equipment, hardware, and software updated to meet organizational needs

Recommends adjustments to systems and/or equipment to ensure cost efficient

Performs other related duties as assigned or requested

Monitored network, servers and other equipment; report status to manager

Attend workshops and trainings to inform users on system use and status

IT Specialist – Robert Half Technology, San Antonio, TX August 2014 – January 2015

Setup, management, and maintenance of IT-related equipment

Support end-users with IT-related problems in a responsive and service oriented manner

Assist with the troubleshooting, installation, and implementation of systems

IT Support – West Texas Safety Training Center, Odessa, TX July 2013 – January 2014

Provided technical assistance and training for up to 150 trainees daily with Articulate software

Performed routine sever maintenance and assisted with database maintenance

Transitioned from DTC software to Articulate for suitability and applicability

Installed video system to provide face to face communication on and offsite


Crossroad Fellowship Church, Tech Team July 2013 – May 2014

oProvided technical support through video shading

International Student Club, Member, UTPB January 2010 – Present

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