Priyanka Lukose

**** ******** **#***

Winston-Salem, NC 27106

Phone: 336-***-**** ac29la@r.postjobfree.com

Visa Type: Greencard

SUMMARY OF QUALIFICATIONS

Software Engineer whose qualifications include a degree in computer science along with OCA, IBM Mainframe Certifications. 6 years of experience in Software Development/Support. Expertise in Investment banking & Capital Market domain and Experience of technologies like PL/SQL Oracle, PERL, Unix, Shell scripting.

PROFESSIONAL STRENGTHS

•Able to work in a target orientated environment, work under pressure and challenging situations.

•Dedicated and ready to work at all levels of the organization. Flexible enough to adapt new environments.

•Passionate about learning new technologies and tools and have genuine interest in building software solutions

•Enjoy working in teams that exchange knowledge and ideas to build good solutions

TECHNICAL EXPERTISE

Platform Technologies Eagle STAR & Eagle PACE, Oracle9i, 10g,11g(SQL,PL/SQL), PERL,UNIX shell scripting and windows batch scripting

Systems Unix-Based Systems (Solaris, Linux); Windows (all)

Knowledge Domains Financial/Capital Markets-Invest Banking/Asset Management

Software

Tools /Packages MS Office (Word, Excel, Outlook, Access, PowerPoint)

Eagle STAR/PACE, Rapid SQL, PVCS,StarTeam,ServiceNow,Remedy,ITSM Framework,

Control-M(Scheduling Tool), IBM’s Reflection, IBM’DataStage, SSIS,Oracle Forms and Reports

PROFESSIONAL EXPERIENCE;

KushLosh Limited,UK(worked remotely while living in NC)

Software Engineer

2017(3 Months)

Recent Project Highlights: KushLosh Limited is a media company in Europe who promotes and presents Live Music Concerts of varied genres of music in the UK and rest of Europe

Role & Responsibility PL/SQL Developer

•Developed Oracle Forms and Reports and their associated PL/SQL components to insert data to Database as per the customer requirements

•Created Use Case required for each scenario.

•Write Supporting Technical Documents

•UAT and Production Support

OneLeafLimited, UK (worked remotely while living in NC)

Software Engineer 2015-2016

Recent Project Highlights: SCMCube is an application developed by OneLeafLimited which deals with Supply chain Management that includes capturing customer demands, creating forecasts, developing schedules, ordering and managing inventory, controlling production orders, and maximizing customer satisfaction.

Role & Responsibility Software Developer

•Developed Unix scripts to automate the processes involved in procurement phase of Supply chain Management

•Created Procedures/Functions to scrub and get the golden entry available in

database which matches with the consumer requirements

•Write Supporting Technical Documents

•Coordinated with the offshore team member who deals with the other phases of SCM

•Used version tracking tool-StarTeam to keep a track of old and new codes

•Defect Fixing in QA and UAT phase

•Production Support

OneLeafLimited, UK (worked remotely while living in NC)

Software Engineer 2015-2016

Recent Project Highlights: 360 Absence solutions combines specialized expertise and sophisticated tools into a single integrated solution and takes the complexity of managing, tracking, quantifying and successfully administering employee absences out of the employers hands. It addresses absence problems comprehensively, so companies can operate more efficiently against competition and positively impact workforce productivity.

Role & Responsibility Software Developer

•Configuration of new clients based requirements

•Used SQLLoader to load multiple upstream data to corresponding tables available in oracle database

•Developed Unix scripts to automate the weekly/monthly process involved in and send the desired report to ETL Team

•Used version tracking tool-StarTeam to keep a track of old and new codes

•Defect Fixing in QA and UAT phase

•Production Support

Hexaware Technologies Limited, India

Software Engineer

2011-2014

Client: Northern Trust Company, 181 W MADISON ST, CHICAGO IL 60603

Recent Project Highlights: Northern Trust is a global leader in delivering innovative investment management, asset and fund administration, fiduciary and banking solutions to corporations, institutions and affluent individuals. Northern Trust uses Eagle STAR/PACE applications for investment accounting/data warehousing and Charles River application for trading.

Environments: Eagle STAR V12x, Eagle PACE V12x, Oracle 11g, UNIX, Data Stage, Business Object XI, PL/SQL, Shell Scripting, MS Office Visio and Control-M

Role & Responsibility: Production Support Analyst (UK shift/Mid Shift team lead)

Role & Responsibility Production Support Analyst (UK shift/Mid Shift team lead)

As a Mid Shift lead I am responsible for the following tasks

•Understood the client requirements by studying functional document.

•Took hand-over and gave hand-over to adjacent shifts.

•Performed Eagle production support, preventive and remedial Maintenance and troubleshoot existing Eagle Star and Pace interfaces using Star Panels, STAR stored Procedures, NT customized panels, stored procedures and Pace Stored procedures

•Co-ordinated with Business Partners for requirement gathering to develop/customize components in Eagle

•Upgraded the core Eagle product in accordance with the latest releases from Eagle Investment Systems

•Analyzed Eagle Security Data Model and perform Gap Analysis.

•Provided Assistance for Data refresh to clone functionality from Eagle production to non-production.

•Resolved issues and respond queries of business partners regarding business process and functionality in Eagle.

•Addressed any production issue during our shift: Job failures, long runs, application issues.

•Performed Migrations as per the request from Development Team to production environment which includes Eagle Star/Pace Components,Unix/Windows scripts .As a part of migration bounce(Restarts) the production Eagle Star Engines and Pace servers and make sure that all components are working as expected.

•Provided value adds as an when possible.

•Escalated issues to Offshore/Onsite Manager.

•Provided assistance in the development of Eagle and Non-Eagle components.

•Co-ordinated with different internal and external data vendors in case of delay in receiving data.

•Monitored Night stream batch for Eagle job and ensuring all automated jobs completed within time as per SLAs.

•Provided resolution to user requests with respect to discrepancies in STAR and PACE as per SLAs.

•Handled tickets for production incidents created by business partner.

•Provided functional advice & resolution on incidents/requests related to Equity, fixed income, derivatives markets, futures and options.

•Provided solutions to the issues related to Star global and loopback processing in Eagle.

•Analyzed and assisted in critical trade flow requests from various interfaces to Eagle and from Eagle to diversified systems.

•Performance tuning of long running PACE jobs and suggest service improvements to client project managers.

•KT sessions to team members on application functionality.

•Submitted Weekly Status Report

•Maintain PVCS version control application for the project.

•Create tickets to maintain the unit testing system, integration & development server and

•Change Request ticket to maintain the production and migrate modify/develop objects to production.

•Prepare checklist for all the activities and fill the checklist and maintain document repository.

•Establish and meet SLAs.

•Use the project management guidelines of Hexaware Technologies Inc. as a tool to provide better support and perform duties accordingly.

Hexaware Technologies Limited, India

Software Engineer

2011(4 Months)

Client: Northern Trust Company, 181 W MADISON ST, CHICAGO IL 60603

Recent Project Highlights: Northern Trust is a global leader in delivering innovative investment management, asset and fund administration, fiduciary and banking solutions to corporations, institutions and affluent individuals. Northern Trust uses Eagle STAR/PACE applications for investment accounting/data warehousing and Charles River application for trading.

Environments: Eagle STAR 9x, Eagle PACE 9x, Oracle 10g, UNIX, PERL

•Developed Web Panels,Schedulers,Uploaders,Exporters in Eagle Star/Pace and also developed its underlying PL/SQL components,UNIX and PERL Scripts as per the requirements from the client

•Defect Fixing in QA and UAT phase

•Production Support

CERTIFICATIONS

Oracle 9i Database Administrator (OCA), 2010

IBM Mainframe Certification, 2011

Salesforce ADM201, 2017

EDUCATIONAL QUALIFICATION

Bachelor of Engineering in Computer Science, 2010, Karunya University

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