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Customer Service Representative

Location:
Buenos Aires, CABA, Argentina
Posted:
November 11, 2017

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Virrey Antonio Olaguer y Feliú 2092 PB

Olivos, Pcia. Buenos Aires, Argentina

(+54)-(11)-4718-3807 (+549)-(11)-2391-4826 ac29jr@r.postjobfree.com

ac29jr@r.postjobfree.com

http://marcelo.origoni.com.ar/

marceloorigoni

marceloorigoni

Marcelo Adrián Origoni Pouso

Working Experience

JPH S.A.

Since 08-2016

Tech Leader

JPH is a tailor-made software company. We focus on customer satisfaction and fast development cycles. As a Tech Leader, my duties are to analyse the requirements of each project and assist the Team in each stage of the development cycle, from application design to deployment.

Technologies used: ASP.NET, VB.NET, C#, PHP, Angular, Java, Python, Oracle DB, MSSQL, MySQL, MariaDB. Team Members: 7

Belgaum S.A.

07-2009 / 08-2016

Belgaum is the leader in access and attendance management in Argentina. The application is full web based, using ASP.NET and MSSQL Server technologies. 01-2013 / 08-2016

Tech Leader

As a Tech Leader, my duties were to analize the customer's requests, and determine which technologies to use. Technologies used: ASP.NET, VB.NET, C#, Java, Python, Oracle DB, MSSQL, MySQL, MariaDB. Team Members: 6

01-2011 / 12-2012

.NET Developer Team Leader

I was in charge of coordinating the Time and Attendace development team. Assigning tasks to each member of the team, both frontend and backend. Meeting with our customers, in order to provide a better user experience, product customizations and requirement analysis.

Team Members: 4

07-2009 / 12-2010

SSR .NET Developer

I was in charge of developing the Time and Attendace product. Migrating it from a Desktop application to a web based application, and incorporating new modules to it.

Achievements

During my time at Belgaum, I could successfully implement AJAX (using the mootools framework), to lower load and processing times by 60%

Integrating the system with different access control applications, in order to import the employees check-in/check-out time. Successfully implementing a system for version control, SVN being first and then migrating to GIT. Integrating the system with payroll system as META4 and Algoliq. Both to import data from the databases, to export the payroll incidents. Installation of Terminales Rio De La Plata schedulling platform, software that lets you configure and assign different people to different port machinery, based on their skills, and a program of work set. SneakersGames VOF

06-2008 / 07-2011

PHP Developer

I was in charge of developing acemasters, an online tennis manager game. The match engine was built in Java, while the site was built in PHP.

SourceSouth

03-2008 / 07-2009

IT Support / PHP Coding & QA

Provided Tech Support to the users of http://www.freecrm.com/. Systems and networks Management.

Asterix Server Administradtion.

PHP Programming.

Freelance

Since 12-2007

Web Development, LAMP Environment

As an independent developer, I have worked on various projects of different duration and complexity. Using CMS platforms, such as Wordpress and Joomla, shopping carts like oscommerce and magento. I created an API for linkalize site, by validating a unique user key, gave the end user data for a website. I have also done small jobs in javascript using jQuery and mootools libraries. Projects

Es Ferido Hoy http://esferiadohoy.com/

Website developed using PHP and mootools. It shows if it's holiday or how many days are lft for the next holiday

Linkalize http://linkalize.origoni.com.ar/

API developed using PHP, to fecth metatags and opengraph tags from any given link (including chrotened links) It also has a configurable jQuery widget, to adjust where and how the information is displayed.

Acemasters http://acemasters.be/

Online Tennis Manager game, the site was developed in php, and the match simulator in java.

Oscoda County http://www.oscodacounty.com/

Website developed in PHP, Facebook and Google Maps integraction Rating system developed with jQuery and PHP

Conversión de Flash a jQuery http://marcelo.origoni.com.ar/portfolio/ Conversion from a flash portfolio to the same portfolio using jQuery.

Script de Descarga de videos de youtube http://marcelo.origoni.com.ar/yd/ Youtube video download script, done in php.

It lets the uer select the video quality, and proceeds to download the video, opening 5 simultaneous threads. Wordpress Projects

Infierno Rojo http://infiernorojo.com/

Theme and plugins development

Orgullo Rojo http://infiernorojo.com/

Theme and plugins development

La Seleccion http://laseleccion.com.ar/

Theme and plugins development

On Sale http://onsale.com.ar/demo/

Theme and plugins development

Mercado Pago payment gateway integration.

IBM

12-2007 / 03-2008

IT Support

Within the CAPS (Centro de Atencion de Problemas), my job was to monitor the aplicaiones that are running in different nodes of IBM, and report if any of these applications stopped running, in order to solve the problem in a timely manner. I was Hired to fill vacancies for vacation.

Cubecorp

11-2007 / 12-2007

Bilingual Customer Service Representative

Provided customer services to customer of different companies in the US and Canada, calling about their rebates offers. EDS

03-2007 / 10-2007

Bilingual Customer Service Representative

Provided customer services to customer of the General Motors New Vehicle Purchase Programa in the US and Canada, calling about their discount in the purchase of a new vehicle.

Arvato Services

11-2005 / 01-2007

Tech Support Representative

Within Arvato services I was part of 2 projects:

MSN, I provided telephone support to users of MSN dial up internet conenction. Within this project, I was Back-up ops and supervisor for 6 months, until the project closed.

XBOX, I provided telephone tech support to XBOX 360 and Xbox Live users . Education

Electronic Technitian

03-1998 / 12-2003

E.T.N 28 "República Francesa"

Languages

English

Bilingual spoken adn written

Portuguese

Basic written

Italian

Basic written

Other Activities

I spend my free to answering questions about coding in the sites http://wizperts.com/ and http://todoexpertos.com/, being rated by users as one of the top experts in PHP and Javascript, among other categories

I was part of the KDE Spanish translation team.

I do plugins based on mootools, distributed under the MIT license, available in http://marcelo.origoni.com.ar/ and http://mootools.net/forge/profile/marcelo.origoni

I developed the site http://esferiadohoy.com/

I developed several applications for facebook, including "Pictures Cover" and " Qué Fue Lo Primero Que Dijiste?"

I Develop addons for Firefox and Chrome

I attended the Google Developer Day Buenos Aires 2011, Argentina event hosted by Google, with speakers including Pete LePage and Paul Irish.

Participated in the selection stage of the Google Developer Bus Buenos Aires 2013, not being able to attend, due to work commitments.

Knowledge

Javascript CSS PHP Languages

APIs

Operating

Systems Databases

Version

Control

Servers

Mootools

jQuery

Prototype

Script.aculo.us

Bootstrap

Chico UI

Ink

Foundation

CakePHP

Zend

Symfony

Yii

PHP

ASP.NET VB

ASP.NET C#

Python

Java

Facebook

OpenId

Github

Twitter

BitBucket

Paypal

Windows

Linux

MySQL

MS SQL Server

Oracle

mongoDB SVN

Git

Mercurial

Windows Server

LAMP

Asterisk



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