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Active Directory Engineer

Cairo, Cairo Governorate, Egypt
November 11, 2017

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Ahmed Zidane

* **** *** ***** **, Nazlet El-Batran. Maryotea, Giza, Egypt

• CELL: +2-010******** • E-MAIL: • LinkedIn: Ahmed Zidane


I am an enthusiastic, hands-on IT professional with extensive experience in providing deployment and support for Microsoft solutions. I have a proven track record of managing and maintaining servers and desktops in LAN/WAN network infrastructures, and adopt a meticulous approach to ensure the smooth-running of business operations. Qualified to industry standards, I enjoy closely following the latest changes in technology and apply this to my duties wherever relevant.


Bachelor of information systems

Higher Institute for Management Science, Cairo, Egypt

Graduated 2011


Operating Systems: Windows, Linux, Mac.

Technologies: MS Exchange 2013, Azure, Office 365, Google Apps, MS SharePoint 2013, Windows server 2003, 2008 R2, 2012 & 2012 R2, SQL Server 2008 R2 & 2012, Hyper-V, Lotus Notes, VMWare, Symantec .


Vodafone International Services Sep 2016- Now

Cloud System Engineer

1.Providing 3rd level support in Azure for 34 Vodafone markets (UK, Germany, Spain, Greece etc

2.Providing 3rd level support in Office 365 online & hybrid for 34 Vodafone markets (UK, Germany, Spain, Greece etc

3.Providing 3rd level support for Google Apps.

4.Providing Trainings in Azure, O365 and G Suite for all Vodafone markets.

5.Providing 3rd level support for APP Direct Marketplace & Sugar CRM.

6.Responsible for interacting with vendors (Microsoft & Google Apps) directly.

7.Writing power shell scripts to manage azure and office 365 services and products.


ITWORX Jan 2014-Aug2016

Senior Infrastructure Support Engineer

1.Implementing and Administrating servers, desktops, laptops, and peripherals.

2.Specialize in Microsoft Infrastructure, Systems Management and deployment solutions for development and staging environment.

3.Troubleshooting technical problems related to server side or client side.

4.Manage ITWorx Domain, Active directory, Outlook & Lync.

5.Managing and Administrating company network.

Schneider electric Feb 2013-Jan2014

IT Specialist

1.Responsible for supporting and maintaining internal, servers and Desktops.

2.Managing Active directory, backup system & Sccm.

3.Managing and Administrating company network.

4.Lotus Notes Mail Client Configuration & Troubleshooting.

5.Managing ESXI Server.

Courses and Certifications:

Cisco Certified Network Associate - (CCNA)

Red Hat Certified System Administrator - (RHCSA)

VMware Certified Associate – Cloud (VCA-Cloud)

VMware Certified Associate – Data Center Virtualization (VCA-DCV)

VMware Certified Associate - Workforce Mobility (VCA-WM)

Microsoft Certified Solutions Associate 2012 (MCSA)

Managing Office 365 Identities and Requirements (70-346)

Google Apps Administrator

Implementing Microsoft Azure Infrastructure Solutions (70-533)

Architecting Microsoft Azure Solutions (70-534)

Other Personal Data

Date of Birth: 26/6/1990

Gender: Male

Marital Status: Single

Nationality: Egyptian

Military Service: Exempted

Languages: Arabic (Mother tongue) - English (Fluent)

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