Engineer Manager
Resume:
Background:
I have been working for more than * Years, I am Network, Service
and Infrastructure Expert, Branch Server Administrator for Bank Applications and I am still improving my skills not only technical but also management such as Auditing and Security
Educations:
Electrical Engginering Department, University of Trisakti, GPA 3.21, Jakarta 2001 – 2007
Taman Siswa Senior High School, Bekasi, 1997 - 2000 Skills:
Equation for core banking
system
Jboss and T24 Temenos for
core banking system
Windows Server 2003,
Windows XP and Windows 7
Microsoft Office
LAN/WAN, TCP/IP, routing,
subnetting, bridging including
troubleshooting
Server Installation and
configuration, Cisco Router
(Routing and switching)
Cisco IOS Internet work
Operating System (Advance)
Microsoft SQL Server 2003
NMS Tellabs 8100 (Network
Monitoring System)
NMS DSLAM (Network
Monitoring System)
NMS Speedy Alcatel (Network
Monitoring System)
TNMS Siemens ( Transmision
Backbone )
VPN-IP and VICON
Troubleshooting
Acronis True Image (Ghost
Imaging) Norton Ghost (Disc
Cloning)
Cisco switch catalyst
manageable configuration
standard
Proxy Server configuration
standard
International Certifications:
Information Technology
Infrastructure Library (ITIL
V3)
Advanced Cisco Network &
Troubleshooting
Bank Certifications:
Sertifikasi Management Resiko
Bank Level 1
Mario
Senior Assistant Manager - IT Field Support Regional Jakarta, 22 September 1982
*****.*******@*****.***
Married
Experiences
PT. Bank Tabungan Pensiunan Nasional Tbk
February 2011 - Now
Senior Assistant Manager - IT Field Support Regional Responsibilities:
Plan, coordinate, and monitor operational IT Services activities of PT. Bank BTPN, Tbk and its branches in accordance with IT best practices, policies, Standard Operating Procedure and SLA.
Establish technical standards manual and operating in order to open new branches and relocation, form a clear operational standard both in operation and configuration.
Create a work plan in the form of resource planning and time frame to implement latest hardware and software technology refreshment at PT. Bank BTPN, Tbk and branches in accordance with the company's business needs.
To monitor IT Services process implementation that covers all client computer, hardware and software to ensure the availability of IT services in accordance with the plan.
Ensuring the safety use of network, data and hardware in order to maintain the security of data and information at branches.
Provide technical advice that includes the selection of computing technology, hardware, software, mass and rapid deployment strategy to leaders, in the process of implementation and infrastructure development.
Conduct IT awareness training (security, Email, Patches, Etc) for all user at branches, preventive maintenance and project, maintain IT performance and continue IT services.
Documentation of IT Inventory (hardware, software and Licence)
Consolidate of software and hardware package installation with Vendor Management.
Supporting and deploying new service based on PT. Bank BTPN, Tbk SDLC process and project management.
Project Achievements:
• Relocate and monitor BTPN Infrastructure (KC and KCP at all branches in order to support BTPN business to increase its business profit).
• Relocate and monitor Infrastructure learning centre BTPN Bandung to Jakarta in order to make IT Personnel easier to have training .
• Moving RTGS system from Gunung Sahari to Gedung Menara Prima office (Data Center Location ) also fulfilling compliance of Central Bank.
• Relocate Mini DC (Data Centre) which was existing in Branch to Central Data Centre in order to centralize the maintenance of IT Resources.
• ACS (access control system)
• Rollout and monitor new branch Micro Unit/UMK (30 location) in order to support micro business to increase its business profit.
• Rollout and monitor new branch Funding branch/Conventional
(11 location) in order to support funding business to increase its business profit.
• Rollout and monitor new branch retail Pension (58 location) in order to support pension business to increase their business profit
• Rollout and monitor new Syariah Branch (KCS – 9 location, KFO
– 15 location) in order to support syariah business to increase its business profit
• Rollout and monitor update patch Equation, Lapps (Pension Application) to version 4.0 (800 location) in order to increase the performance and security of applications.
• Rollout and monitor update patch Eba (Front End Application for Equation) to version 4.0 (800 location) ) in order to increase the performace and security of applications.
• Rollout and monitor new ATM (55 outlet).
Mitsubishi Krama Yudha Tiga Berlian
February 2010 – January 2011
System Engineer
Responsibilities:
Handle Facility, Space and Data Centre inventory management & Managing a Microsoft Windows server 2003.
Maintain and ensure Network connection working properly and reliable.
Manage Data Centre operations resources for 24 x 7 response and maintenance activities.
Create Solution Review for propose LAN - WAN problem solution or provide some Network devices, license software and office equipment.
Handle and resolve all faults in the Data Centre environment.
Ensure LAN and Mail availability and reliable with check spam, virus with anti spam system monitoring and update latest antivirus pattern (Trend Micro Office Scan).
Conduct technical Routine Maintenance and problem solving various of stand alone and networking office equipments for ensure availability and reliability of the devices.
Maintain the swiftness of day-to-day Network Operations.
Maintain and manage operation System and IT infrastructure at Mitsubishi Krama Yudha Tiga Berlian.
Languages :
Bahasa Indonesia
English
Job Training & Seminar:
Job Training at PT. Telkom
and PT. Pro XL
Job Training ‘Studi Ekskursi’
at PT. INDOSAT, Purwakarta
and PT.COMPACT
MICROWAVE INDONESIA,
Bandung
Participation of Seminar on
“Public Sharing On ICT
Convergence”.
Organized and held by HME
(Himpunan Mahasiswa
Elektro) Trisakti University.
July 20th, 2006 Jakarta.
Participation of CDMA
Technology Talkshow on
“Achieve the Ease of
Communication by CDMA”.
Organized and held by HME
(Himpunan Mahasiswa
Elektro) Trisakti University,
December 13th, 2004 Jakarta.
Responsibilities (cont 2) :
Proactive control of IT Hardware Inventory and Development to align with up-to-date IT Technology.
Maintain Windows Active directory 2000, Mail Server.
Contribute to an effective working relationship between client services and IT system.
Prepare weekly and monthly report about Network Connection performance.
PT.Telkom Indonesia, Tbk
August 2008 – January 2010
Network Engineer On Site For Department Of Defence
& TNI Headquarters (Markas Besar TNI)
Responsibilities:
Managing Transmision Backbone alarm through 24 Hours monitoring (Divisi Regional 1 to Divisi Regional 7).
Monitoring and troubleshooting all Dept Of Defence and Mabes TNI MPLS VPN link.
Fault Escalation to handle major alarm in Transmision Backbone.
Testing, analyzing and monitoring Telkom Backbone router for Dept Of Defence and Mabes TNI MPLS VPN link.
Responsibilities to monitoring and troubleshooting, fault handling Astinet, VPN IP (MPLS), FRAME RELAY, VPN DIAL, VOIP.
Monitoring ALL RAS (Remote Access Server) in whole country from Divisi Regional 1 to Divisi Regional 7 that using Dialing Services (Telkomnet Instan and VPN Dial).
Telnet ALL Routers Telkom (IP Backbone Telkomnet) in whole country (Divisi Regional 1 to Divisi Regional 7). Monitoring and analyze the condition all Corporate Customers using Astinet and VPN IP (WAN) Services.
Telnet Radius Server to monitoring all Corporate customers using VPN Dial Services and check the log history.
Telnet Router VOIP to monitoring the active call.
Monitoring Gateway Traffic utlilization.
Monthly report about link performance.
Manage CE (Client Edge) Router.
PT.Telkom Indonesia, Tbk
March 2007 – July 2008
IT Helpdesk Officer & Telecommunication
Responsibilities:
Problem solving for System Automation Network, Controlling & Monitoring TELKOM Solution for Goverment Segment.
Analyze and handling in first level All TELKOM Multimedia Network Services by remote checking customer network.
Analyze Transmission and CPE (MODEM TELLABS or DSLAM) using NMS (Network Management System) in whole country using Telkom Multimedia Services.
Make daily report for problem solving at fault handling.
Assigment to collect information through visit to the client site
(CPE ).
Organization Structure
PT. Bank Tabungan Pensiunan Nasional Tbk
IT Operation,
Infrastructure And
Services Division Head
IT Field Support
Department Head
Senior Assistant Manager
IT Field Support Regional
IT Coordinator
Desktop Engineer
(JABODETABEK)
IT Coordinator
Desktop Engineer
(BAGIAN TIMUR)
IT Coordinator
Desktop Engineer
(JAWA BARAT)
IT Coordinator
Desktop Engineer
(JAWA TENGAH)
IT Coordinator
Desktop Engineer
(JAWA TIMUR)
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