Background:

I have been working for more than * Years, I am Network, Service

and Infrastructure Expert, Branch Server Administrator for Bank Applications and I am still improving my skills not only technical but also management such as Auditing and Security

Educations:

Electrical Engginering Department, University of Trisakti, GPA 3.21, Jakarta 2001 – 2007

Taman Siswa Senior High School, Bekasi, 1997 - 2000 Skills:

Equation for core banking

system

Jboss and T24 Temenos for

core banking system

Windows Server 2003,

Windows XP and Windows 7

Microsoft Office

LAN/WAN, TCP/IP, routing,

subnetting, bridging including

troubleshooting

Server Installation and

configuration, Cisco Router

(Routing and switching)

Cisco IOS Internet work

Operating System (Advance)

Microsoft SQL Server 2003

NMS Tellabs 8100 (Network

Monitoring System)

NMS DSLAM (Network

Monitoring System)

NMS Speedy Alcatel (Network

Monitoring System)

TNMS Siemens ( Transmision

Backbone )

VPN-IP and VICON

Troubleshooting

Acronis True Image (Ghost

Imaging) Norton Ghost (Disc

Cloning)

Cisco switch catalyst

manageable configuration

standard

Proxy Server configuration

standard

International Certifications:

Information Technology

Infrastructure Library (ITIL

V3)

Advanced Cisco Network &

Troubleshooting

Bank Certifications:

Sertifikasi Management Resiko

Bank Level 1

Mario

Senior Assistant Manager - IT Field Support Regional Jakarta, 22 September 1982

ac29es@r.postjobfree.com

081******** / (021-*******

Married

Experiences

PT. Bank Tabungan Pensiunan Nasional Tbk

February 2011 - Now

Senior Assistant Manager - IT Field Support Regional Responsibilities:

Plan, coordinate, and monitor operational IT Services activities of PT. Bank BTPN, Tbk and its branches in accordance with IT best practices, policies, Standard Operating Procedure and SLA.

Establish technical standards manual and operating in order to open new branches and relocation, form a clear operational standard both in operation and configuration.

Create a work plan in the form of resource planning and time frame to implement latest hardware and software technology refreshment at PT. Bank BTPN, Tbk and branches in accordance with the company's business needs.

To monitor IT Services process implementation that covers all client computer, hardware and software to ensure the availability of IT services in accordance with the plan.

Ensuring the safety use of network, data and hardware in order to maintain the security of data and information at branches.

Provide technical advice that includes the selection of computing technology, hardware, software, mass and rapid deployment strategy to leaders, in the process of implementation and infrastructure development.

Conduct IT awareness training (security, Email, Patches, Etc) for all user at branches, preventive maintenance and project, maintain IT performance and continue IT services.

Documentation of IT Inventory (hardware, software and Licence)

Consolidate of software and hardware package installation with Vendor Management.

Supporting and deploying new service based on PT. Bank BTPN, Tbk SDLC process and project management.

Project Achievements:

• Relocate and monitor BTPN Infrastructure (KC and KCP at all branches in order to support BTPN business to increase its business profit).

• Relocate and monitor Infrastructure learning centre BTPN Bandung to Jakarta in order to make IT Personnel easier to have training .

• Moving RTGS system from Gunung Sahari to Gedung Menara Prima office (Data Center Location ) also fulfilling compliance of Central Bank.

• Relocate Mini DC (Data Centre) which was existing in Branch to Central Data Centre in order to centralize the maintenance of IT Resources.

• ACS (access control system)

• Rollout and monitor new branch Micro Unit/UMK (30 location) in order to support micro business to increase its business profit.

• Rollout and monitor new branch Funding branch/Conventional

(11 location) in order to support funding business to increase its business profit.

• Rollout and monitor new branch retail Pension (58 location) in order to support pension business to increase their business profit

• Rollout and monitor new Syariah Branch (KCS – 9 location, KFO

– 15 location) in order to support syariah business to increase its business profit

• Rollout and monitor update patch Equation, Lapps (Pension Application) to version 4.0 (800 location) in order to increase the performance and security of applications.

• Rollout and monitor update patch Eba (Front End Application for Equation) to version 4.0 (800 location) ) in order to increase the performace and security of applications.

• Rollout and monitor new ATM (55 outlet).

Mitsubishi Krama Yudha Tiga Berlian

February 2010 – January 2011

System Engineer

Responsibilities:

Handle Facility, Space and Data Centre inventory management & Managing a Microsoft Windows server 2003.

Maintain and ensure Network connection working properly and reliable.

Manage Data Centre operations resources for 24 x 7 response and maintenance activities.

Create Solution Review for propose LAN - WAN problem solution or provide some Network devices, license software and office equipment.

Handle and resolve all faults in the Data Centre environment.

Ensure LAN and Mail availability and reliable with check spam, virus with anti spam system monitoring and update latest antivirus pattern (Trend Micro Office Scan).

Conduct technical Routine Maintenance and problem solving various of stand alone and networking office equipments for ensure availability and reliability of the devices.

Maintain the swiftness of day-to-day Network Operations.

Maintain and manage operation System and IT infrastructure at Mitsubishi Krama Yudha Tiga Berlian.

Languages :

Bahasa Indonesia

English

Job Training & Seminar:

Job Training at PT. Telkom

and PT. Pro XL

Job Training ‘Studi Ekskursi’

at PT. INDOSAT, Purwakarta

and PT.COMPACT

MICROWAVE INDONESIA,

Bandung

Participation of Seminar on

“Public Sharing On ICT

Convergence”.

Organized and held by HME

(Himpunan Mahasiswa

Elektro) Trisakti University.

July 20th, 2006 Jakarta.

Participation of CDMA

Technology Talkshow on

“Achieve the Ease of

Communication by CDMA”.

Organized and held by HME

(Himpunan Mahasiswa

Elektro) Trisakti University,

December 13th, 2004 Jakarta.

Responsibilities (cont 2) :

Proactive control of IT Hardware Inventory and Development to align with up-to-date IT Technology.

Maintain Windows Active directory 2000, Mail Server.

Contribute to an effective working relationship between client services and IT system.

Prepare weekly and monthly report about Network Connection performance.

PT.Telkom Indonesia, Tbk

August 2008 – January 2010

Network Engineer On Site For Department Of Defence

& TNI Headquarters (Markas Besar TNI)

Responsibilities:

Managing Transmision Backbone alarm through 24 Hours monitoring (Divisi Regional 1 to Divisi Regional 7).

Monitoring and troubleshooting all Dept Of Defence and Mabes TNI MPLS VPN link.

Fault Escalation to handle major alarm in Transmision Backbone.

Testing, analyzing and monitoring Telkom Backbone router for Dept Of Defence and Mabes TNI MPLS VPN link.

Responsibilities to monitoring and troubleshooting, fault handling Astinet, VPN IP (MPLS), FRAME RELAY, VPN DIAL, VOIP.

Monitoring ALL RAS (Remote Access Server) in whole country from Divisi Regional 1 to Divisi Regional 7 that using Dialing Services (Telkomnet Instan and VPN Dial).

Telnet ALL Routers Telkom (IP Backbone Telkomnet) in whole country (Divisi Regional 1 to Divisi Regional 7). Monitoring and analyze the condition all Corporate Customers using Astinet and VPN IP (WAN) Services.

Telnet Radius Server to monitoring all Corporate customers using VPN Dial Services and check the log history.

Telnet Router VOIP to monitoring the active call.

Monitoring Gateway Traffic utlilization.

Monthly report about link performance.

Manage CE (Client Edge) Router.

PT.Telkom Indonesia, Tbk

March 2007 – July 2008

IT Helpdesk Officer & Telecommunication

Responsibilities:

Problem solving for System Automation Network, Controlling & Monitoring TELKOM Solution for Goverment Segment.

Analyze and handling in first level All TELKOM Multimedia Network Services by remote checking customer network.

Analyze Transmission and CPE (MODEM TELLABS or DSLAM) using NMS (Network Management System) in whole country using Telkom Multimedia Services.

Make daily report for problem solving at fault handling.

Assigment to collect information through visit to the client site

(CPE ).

Organization Structure

PT. Bank Tabungan Pensiunan Nasional Tbk

IT Operation,

Infrastructure And

Services Division Head

IT Field Support

Department Head

Senior Assistant Manager

IT Field Support Regional

IT Coordinator

Desktop Engineer

(JABODETABEK)

IT Coordinator

Desktop Engineer

(BAGIAN TIMUR)

IT Coordinator

Desktop Engineer

(JAWA BARAT)

IT Coordinator

Desktop Engineer

(JAWA TENGAH)

IT Coordinator

Desktop Engineer

(JAWA TIMUR)

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