Customer Service Sales Associate

Skyler Lee

587-***-**** ~ *********@*****.***

Work Experience

Keyholder/Sales Associate, Reebok July 2016- Present

Consistently accomplish all projects and tasks assigned throughout the day such as processing shipment, maintaining fitting rooms and replenishing and back stocking merchandise.

Utilize innate analytical and people skills to quickly provide reliable, proficient customer service while working independently.

Welcome customers and inform them about ongoing promotions.

Process customer returns, answer questions about merchandise and manage exchanges.

Respond to service inquiries and coordinate resolutions with management and floor associates.

Landscaper, City of Airdrie May 2017-August 2017

Responsible for the cultivation and care of the landscaping and grounds on any city property within four different neighborhoods.

Cared for established lawns by mulching, aerating, weeding, grubbing and removing thatch, as well as trimming and edging around flower beds, walks, and walls.

Mowed and edged lawns, using power mowers and edgers.

Birthday Parties Programmer, Explosive Edge April 2014-July 2016 Led hundreds of birthday parties for children ages 2-12.

Organized and led small and large group activities such as games, crafts and songs.

Communicated with parents regarding participant experiences and expectations.

Maintained accurate program records, including incident reports and logs.

Hockey Camp Leader, Explosive Edge January 2015-April 2016

Helped manage the hockey program and maintained a strong sense of sportsmanship.

Taught younger children to skate in a fun and upbeat environment.

Taught children the rules and fundamentals of hockey.

Cashier and Stock, Nutter’s Bulk & Natural Food June 2015-September 2015

Greeted customers as they arrived and guided them to the right product aisle when necessary.

Ensured that all shelves were properly stocked and neatly arranged.

Operated a cash register by following established policies and procedures.

Education

Southern Alberta Institute of Technology, Calgary Alberta 2016-2018(expected)

Diploma in business administration, majoring in Management.

Awards and Acknowledgments

Belcourt Brosseau Métis Awards Scholarship July 2016

Selected as 1 of 100 recipients from Alberta for the Brosseau Métis scholarship.

Went to Edmonton to get awarded with a sash ceremony honoring my native culture for doing well in school, as well as helped fundraise for future recipients.

Man of Steel Award December, 2015

-Awarded during my high school football team awards for my ability to pick myself and the team up when the team was down in score or after tough plays.

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