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Customer Service Sales

Location:
Houston, Texas, United States
Salary:
$37 to $47k
Posted:
November 12, 2017

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Alex Frohman

**** ******** ***** ** #**** Phone: ( 832) ***-****

Houston, TX 77077 Email: ac295v@r.postjobfree.com

Summary of Qualifications

First and foremost, I possess a B.A. in Pre-Law Criminology from UT Dallas with a minor in Criminal Justice systems. While in college, I even chose to take more legally oriented classes as my electives because of my absolute fascination and passion for the field. I have worked in the legal field for about 3 years of full-time employment, not including my legal internship at an international chemical corporation. During these positions, I was a very flexible employee and even did a very large workload for the Corporate Secretary’s Office, dealing with pension and provident funds, security access to the vault, etc. I am very proficient with not only legal computer programs such as Accutrac, Lexis Nexis, Oracle and TeamConnect, I am also extremely proficient in all Microsoft Office programs, and have a very high WPM keyboarding ability. I love human interaction, have a very laid back demeanor, though I am extremely motivated and a self-starter. I believe I have great work ethic, and an even better work product. To top it all off, I can also speak Spanish fluently.

Professional Experience

Terry Bryant Law Firm January 2017 – April 2017

Legal Assistant/Medical Records Admin

Obtain medical records and affidavits

Assist clients with documentation processes

Furthering correspondence between clients and opposition

Obtaining legal precedence in cases

Any and all administrative necessities

Daspit Law Firm March 2016 – August 2016

Legal Assistant/Medical Records Admin

Obtain medical records and affidavits

Assist clients with documentation processes

Furthering correspondence between clients and opposition

Obtaining legal precedence in cases

Any and all administrative necessities

PVA Services, Inc. (Legal for Shell Oil Company), Houston, Tx September 2013 – October 2015

Records Admin/Junior Paralegal

Data analysis and entry

Work under litigation attorneys

File and document production/destruction

Write and enter Powers of Attorney and Revocations

Litigation settlement and Non -jury suit settlement entries

Assisting in any all general litigation support

The Brinkmann Corporation, Dallas, Tx April 2013 – July 2013

Customer Service/Support

Assisted customers with technical support

Filled warranty and sale orders

Established customers through phone communications

Processed customer faxes and emails

Teavana Dallas, TX July 2012 – March 2013

Team Lead (shift manager)

Opened and closed the store as per corporate standards

2

Ensured the best customer handling and building rapport

Sold merchandise through building customer rapport

Made sure store ran up to corporate standards

Jet Van Lines Addison, TX

Sales Associate

Made sales to interested customers

Serviced customers with any needs they had

Researched on competition to give myself a better sales edge

January 2012 – April 2012

Sm oking Everywhere Grapevine, TX

Sales Contractor

Acquired Sales through finding my own clientele

Maintained Inventory and stocking

Assisted and Serviced Customers

May 2011-September 2011

Internships

NCH Corporation

May 2010 – August 2010

Inside Corporate Sales Representative/Intern

Made sales

Serviced existing corporate accounts

Established new corporate accounts

NCH Corporation

May 2009 - August 2009

International Marketing and Accounting Intern

Prepared the financial report books for the

Asia Division for the quarter, Fiscal Year to Date and the Year to Date

NCH Corporation May 2008 - August 2008

Legal Intern

Helped prepare legal minutes

Entered agreements and contracts into corporate database

Reorganized and labeled files

Restated the articles of incorporation of a subsidiary corporation, X-Chem, inc., under the new Louisiana statutes of incorporation

Basic office intern duties (filing, copying, storing legal documents, etc.)

Education

University of Texas at Dallas

Major: Pre-Law Criminology/Criminal Justice

Graduated in December 2012

Technical Skills

Computer Literate (i.e. Word, PowerPoint, Excel, Publisher, Accutrac, TeamConnect, Lexis Nexis)

3

Type on average 70-73 wpm

Extremely people friendly

Love human interaction and social settings

Very amiable

Able to think very quickly on my feet

Also very proficient at customer service

Can speak Spanish fluently

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