Robert J. Harris
***** ******* ***** *********, ** 28269 336-***-****
An experienced Warehouse Manager/Relief driver with demonstrated ability in dispatching, inventory management and scheduling
SUMMARY OF QUALIFICATIONS
Over 18 years of successful experience in shipping/receiving and customer service
Over 4 years of management and staff recruitment
Working knowledge of Microsoft software and various shipping systems
Strong organizational and verbal communication skills
Over 14 years of driving commercial trucks
ALSIDE Supply Center, Charlotte, NC 05/05-09/17
Driver/Warehouse
Perform deliveries throughout Charlotte and neighboring cities to residential and commercial sites
Follow company procedures, safety regulations and traffic laws
Maintain vehicle logs, cargo records, and billing statements in accordance with regulations
Validate all load related documentation for completion and accuracy
Complete pre and post-trip safety inspections, recording and reporting any defects or malfunctions
BEALER WHOLESALE, Charlotte, NC 04/03-12/04
Salesman/Driver-Route Delivery Driver
Maintained local delivery route and sale in Charlotte to over 60 accounts
Ensured timely delivery, prompt and courteous customer service
Verified load items against order tickets
Moved items from truck to delivery location without spillage or damage
Setup displays and shelving in stores for advertisement and rotated inventory
USA CLEAN, Charlotte, NC 02/01-11/02
Warehouse Manager/Relief driver of 2nd largest laundry and dry-clean distributor
Coordinated loading/unloading activities according to customer needs and strict time schedules
Supervised/recruited & retained all warehouse staff; scheduled/routed driver’s delivery schedules
Monitored delivery service levels, identified improvement areas, assisted in implementing ideas to improve quality
Assisted in long distance route delivery for backfill, maintained local delivery route for preferred accounts requiring bulk delivery
Answered inbound calls, emails from customers requiring delivery and product status
Compiled shipping reports, coordinated supply orders and monthly meetings with purchasing department to evaluate inventory needs
EDUCATION
Certificate Awarded, Bush Selling Skills Class, 7/03
Certificate Awarded, Charlotte Diesel Driving School, 3/03
Central Piedmont Community College, 8/93-8/94
Diploma Awarded, Harding High School, 6/93
KEYWORDS
Warehouse Manager, Inventory Specialist, Delivery Driver, Shipping/Receiving Clerk, Salesman