Annette C. Davis

**** ** *** *****, ****. ** Apt. #4

Fort Lauderdale, FL 33311

Phone: 954-***-****

Email: ac2902@r.postjobfree.com

CAREER GOAL:

Accomplished, trustworthy professional; pursuing to obtain a position with a company that promotes professional

growth and allows me to utilize my skills to contribute to the success of the organization.

QUALIFICATION SUMMARY:

• Experience in working with students for the processing and packaging of Financial Aid.

• Strong Customer Services Skills

• Counseling higher education students,

• Skilled with working in multidisciplinary teams.

EDUCATION:

1978 Dillard High School -2501 NW 11 Street, Fort Lauderdale, FL 33311

2001 Associate of Science (A.S.), in Business Administration, Broward Community College, Ft. Lauderdale, FL

EMPLOYMENT:

May 2016– Current Royal Sea Cruises Fort Lauderdale, Florida

Sales/Customer Service Rep. Royal Sea Cruises - Sales Vacation Packages Heavy call value of

INBOUND/OUTBOUND calls Knack for organization and attention to detail will ensure that you keep files in order and

complete data entry tasks accurately. Hands-on experience with MS Office..

March 2016– March 2016 Elite Imaging Coral Springs, Florida

Receptionist – As our Full-Time Receptionist / Administrative Assistant, you will serve as our first-line of contact by

commandeering our multi-line phone system and greet customers utilizing your excellent customer service skills and a

high level of professionalism. Knack for organization and attention to detail will ensure that you keep files in order and

complete data entry tasks accurately. Hands-on experience with MS Office tools will come in handy for responding to

scheduling patients for MRI, Ultra Sounds, X-rays exams in person as well as over the phone or in person.

October 2015– February 2016 Florida Career College Lauderdale Lakes, Florida

Financial Aid Representative – Under general supervision, this position is responsible for assisting continuing and

reentering students with financial options counseling, intake processing and customer service to ensure complete and

accurate financing of their educational expenses. Perform needs analysis, provide financing documents, and generate

tentative award letter for all new students enrolling into institution’s program. Process all forms in accordance with

State Federal regulations and Company policies and procedures. This position serves as a liaison between students,

business office and third party agencies/services. Observe and adhere to all Company policies and best practices.

Exercise judgment within defined procedures and practices to determine appropriate course of action. Processing and

packaging of Title IV funding and alternative loan options for incoming students. Repackaging and crossover of

provisional funds for continuing student population. Providing exit counseling on loan repayments and terms to

graduates and withdraws.

September 2014 – September 2015 Everest University Pompano Beach, Florida

Admission Representative/Re-entry Coordinator – New Ownership February 2, 2015 Zenith Education Group

Action-oriented professionals seeking meaningful work and good earning potential will find the best of both as an

Admissions Representative with CCi. As an Admissions Rep, you will play a key role in bringing new students into our

career programs and providing them with the opportunity to achieve their goals. You will serve as a recruiter, advisor

and guide in the journeys of our adult learners.

May 2014 – July 2014 Anthem Education Corporate Office Pompano Beach, Florida

Financial Aide Specialist - Independent Contractor R2T4 Reconstructions Project Printing & Reviewing Students

Ledgers, Transcripts, Attendance from LDA course, EMOP/Award Letters, R2T4 & Refund Calculations & NSLDS Loan &

Pell History Reports for all Anthem Online campus’s. Apply to Excel Spreadsheet by Student Names & Location of

School, l Program of Study. Prepare Students file for Review by the Auditor’s.

Centralized Processing Specialist – Review and Process Files - Perform needs analysis, provide financing documents,

and generate tentative award letter for all new students enrolling into institution’s program. Process all forms in

accordance with State Federal regulations and Company policies and procedures.

Financial Aid Advisor – Student attending classes Online under general supervision, this position is responsible for

assisting continuing and reentering students with financial options counseling, intake processing and customer service to

ensure complete and accurate financing of their educational expenses. Perform needs analysis, provide financing

documents, and generate tentative award letter for all new students enrolling into institution’s program. Process all

forms in accordance with State Federal regulations and Company policies and procedures.

July 2006 – May 2014 Everest University Pompano Beach, Florida

Receptionist –Full-Time Receptionist, you will serve as our first-line of contact by commandeering our multi-line phone

system and greet customers utilizing your excellent customer service skills and a high level of professionalism. Your

knack for organization and attention to detail will ensure that you keep files in order and complete data entry tasks

accurately. Your hands-on experience with MS Office tools will come in handy for responding to email requests and

creating documents. If you can also juggle FedEx packages and mail, copy and fax jobs, and credit card transactions

without breaking a sweat, you'll be everyone's hero! This is an environment where successful candidates will the chance

to wear many hats, so if you have ideas about how to improve our business operations, your contributions will be

welcomed.

Financial Aid Representative – Under general supervision, this position is responsible for assisting continuing and

reentering students with financial options counseling, intake processing and customer service to ensure complete and

accurate financing of their educational expenses. Perform needs analysis, provide financing documents, and generate

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