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Manager Information Technology

Location:
Mumbai, MH, India
Posted:
November 10, 2017

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Resume:

Mohammed Siddiq Panja (Curriculum Vitae)

Permanent Address

“Kazi Manzil” Mobile : +91-916-***-**** / +91-955-***-****

Opp:Sadam Cable Network, Email1 : ac28vh@r.postjobfree.com

Patniwad, Email2 : ac28vh@r.postjobfree.com

Jamnagar - 361001.

Career Objective

I seek a challenging job to utilize my skills and abilities that offers professional growth while being resourceful, innovative and flexible.

I intend to build a career with leading corporate of hi-tech environment with committed & dedicated people, which will help me to explore myself and realize my potential. I am willing to work as a key player in challenging & creative environment.

Target Job Description

Work Load : Full Time

Date of Availability : 2 months official (I can negotiate an immediate exit with my employer)

mailto:ac28vh@r.postjobfree.com

Professional Experience

• Currently working with Sasken Technologies Ltd as Lead Systems Engineer – Infra since 24th August 2015, deployed at Reliance Jio InfoComm’s NOC as an IT infrastructure Implementation and operations Tech Lead.

Job Description

Manage the IT Infrastructure

Design & review the IT Infrastructure architecture

Select, implement & integrate and maintain the architecture

Ensure that all components of the infrastructure are documented with supporting management procedures and in line with ITIL standards.

Manage the Functioning and Implementation of Business Support Systems:

Supervise the administration of hardware and software systems

Setup and Configure Operating Systems (Windows/Linux)

Setup and Configure Hypervisors (MS Hyper-V, Vmware ESXi)

Setup and Configure Network Equipment (Switches, routers, firewalls, wireless AP, WLCs, IPS/IDS, Proxies(ISA/TMG

Desktop and application Virtualization with Citrix XenApp/XenDesktop.

Create and deploy Desktop Master images for VDI optimised for superior user experience and security.

Supervise the administration of all Virtualized environment (VMWare ESXi, MS Hyper-V, VMWare vCenter)

Lead and supervise NOC service desk and maintain SLA for all employees. Handle escalations and provide solutions for all Priority 1 Issues and perform RCAs and ensure high level of business/user satisfaction.

Ensure system availability to support hosting all business applications and end users including Exchange, Blackberry, Web Site infrastructure, Intranet Sites, File Shares, Print Services, Databases (SQL), Sharepoint Administration, SAN Storage, NAS Storage Backup Tapes, Active Directory, etc.

Supervise the administration of Virtualized Application Delivery, presentation platforms and VDI Systems (Citrix XenApp / Xen Desktop )

Supervise the administration of Mobile Device Management Solutions for BYOD and BYOMD and Remote Access for all authorized users in a highly secure and agile environment (Airwatch MDM, Citrix XenApp)

Supervise the administration of Enterprise Mobility Solutions and Security (Wireless Controllers / RADIUS / NAP)

Design and/or recommend technological solutions for specific business requirements.

Allocate financial resources in discussion with the management for the Software Licenses and hardware procurement. Maintain a centralized database of all IT assets (Software Licenses and Hardware Equipment) in the system.

Remote Infrastructure Management & Support.

Automated alerting of Hardware, Software, UPSes, Datacenter Cooling, Link Downtimes / Degradations via email and SMS.

Supervise the administration of HP SIM Server (for Server and Storage Monitoring) PRTG and Solarwinds Orion for Network Devices and Data Links.

Automated Backup of Network Device Configurations every 30 Minutes (KRON and TFTP Server)

Project Management

Manage IT projects with IT Providers.

Get the RFI defined by the respective project managers, plan and prepare Bill of Material based on the RFI, assist with Procurement and timely delivery of all items.

Design the High Level IT Services solutions as per the requirements received through RFI and communicate to all stakeholders.

Create detailed network diagrams as per planned solutions and ensure adherence to planned designs.

Prepare statement of works and communicate to all stake holders.

Manage IT agreement providers.

Monitor IT services provider and coordinate tasks and deadline for deliverables

Conduct enterprise-wide information technology planning by consulting with internal staff to identify and prioritize the information technology needs of the organization.

Develop, coordinate, guide and maintain IT systems strategic and operational plans in support of the organization’s strategic plan.

Distribute Daily, Weekly and Monthly project progress reports to all stake holders

Monitor system performance

Monitor system performance, capacity and utilization and take corrective action if needed Hardware, Software, Virtualized and Physical Servers, Network Links and Devices

Provide detailed reports to the management on IT systems and infrastructure performance and justification for systems outages.

Implement and adhere to external/internal audit observations

Ensure zero unplanned production downtime using state of the art Monitoring and Alerting Mechanism and fail safe predictive failure identification.

Ensure an Agile and highly available IT Services.

High focus on automation to minimize margin of human errors.

Ensure a secure operating environment

Ensure Systems and Data availability through regular backups and periodic recovery tests of Systems (Exchange, File share, SQL, Blackberry, Web Servers, etc )

Centralized Backup and Recovery (CommVault Simpana)

Disaster Recovery (VMWare Site Recovery Manager / Veeam Enterprise Backup and Recovery)

Define and maintain a secure client operating platform for staff (Windows platforms & applications such as MS office.

Manage periodic failover testing for the Systems.

Manage the Organization’s Antivirus (Symantec Endpoint Protection Server, System Center Endpoint Protection Server) / Anti-Spam (Message Labs Email Gateway), Web & Data Security (Websense Cloud Web Security, Microsoft Forefront TMG / ISA 2006)

Regular and automated Patching and Updating of OS and applications (MS SCCM / MS WSUS / VMWare Update Manager)

Regular Patching of firmwares for all Network devices, UPSes, Wireless Devices, etc.

• Worked with Leighton India Contractors Pvt. Ltd as Assistant Manager – IT Infrastructure Services from January 2007 – August 2015

Job Description

Lead and manage a team of Site IT Engineers for the organization across India.

Lead the overall smooth running of the organisations IT Infrastructure services ensuring highly available and agile IT Infrastructure and Services.

Lead the Design Configuration for IT infrastructure and supervise its implementation

Identify business requirements and deliver cost-effective infrastructure solutions to the organization

Monitor systems, networks, and send assessment reports from time to time to the seniors

Update the knowledge on recent developments in IT Infrastructure and apply it to company's IT Infrastructure as per the organization's needs

Revise and modify systems to ensure security within network environment

Design, Deploy and Manage VMware vSphere Infrastructure in a Zero Downtime High Availability Environment

Design, Deploy and Manage Citrix XenApp 6 and Higher application Virtualization & delivery environments

Deploy and Manage Windows 2008 Active Directory infrastructures solutions

Design, Deploy and Manage LAN, WAN, Wireless and VPN links using Cisco Devices

Design, Deploy and Manage Centralized Backup using CommVault Simpana

Design, Deploy and Manage Microsoft Windows Server Update Servers in a multi-site-single-console environment

Microsoft System Center Configuration Manager 2008 for Software and Policies Deployments

Microsoft System Center Endpoint Protection

Design, Deploy and Manage Symantec Endpoint Antivirus Server

Design, Deploy and Manage Windows 2003/2008 Terminal Services with HA.

Design, Deploy and Manage Group Policies

Design, Deploy and Manage MS ISA 2004/2006 and MS Forefront TMG (as Proxy Server and/or Edge Firewalls) Server Solutions

Level 3 Support for Microsoft Exchange 2010 Operations

Design, Deploy and Manage Radius Authentication Server for the Enterprise grade wireless security and monitoring

Design, Deploy and Manage BYOD and BYOMD solutions for the Enterprise

Mobile Device Management using Airwatch, Blackberry Enterprise Server (BES) and Windows Intune MDM Solutions

Assist provisioning department in complex customer deployments

Generate scripts/applications as needed

Provide Tier III resolutions for all IT Infrastructure related issues including Data Center Infrastructure, Server and Network Hardware, Wireless Devices

Riverbed Steelhead acceleration appliance

Enterprise wide security and settings rollout via Group Policy

License Management and Inventory

Scripting in VBScript and working knowledge of windows PowerShell

Server Hardware configuration and procurement

Server Room Design for Enterprise HA environments

Remote Server Administration and Remote assistance

Provide advanced Tier III resolutions for complex user issues

IT cost estimation and planning for all projects for Leighton International for project spread at India, Malaysia, Indonesia, Singapore, Middle East, Australia and offshore vessels throughout project life cycle.

IT solution design and resource planning.

Procurement of IT equipment, software and services as per project needs under approved budgets.

Phased deployment of IT services for the project and testing of full environment.

Daily, weekly and monthly reporting of Project services progress.

Preparing Statement of Works, Cost Estimate, Bill of Material, Resource Plan, Solution Design, Deployment Plan, Project Schedule, As Built Document and Handover documents.

• Have Worked with Airtel Enterprise Services (Consultant) as a Network Support Engineer (Data) for 1 year 5 months. Handled all Data related cases for the Reliance Industries Site consisting of more than 7000 customers for Data Cards and Blackberry devices and mobile internet connectivity.

• Have worked as Web Designer and Network Support Executive with SkyNet Technologies – Jamnagar 8 months.

• Have worked as Network Admin with Sify Iway - Malleswaram Bangalore for 7 months.

Professional Skills

Clear and Effective Communicator and very good listener

Good Problem solving skills

Critical thinker

Information literacy and Continuous knowledge upgrade.

Team worker

Cross Cultural competence

Ethical practice

Educational Qualification

Bachelor of Engineering in Information Science and Technology

Completed a three year full time Engineering Diploma in Information Science and Technology, from Acharya Polytechnic, Bangalore accredited by Board of Technical Education – Karnataka with second class (53% aggregate, Completion Period: Aug 2000 to July 2003)

Completed Higher Secondary School Certificate (HSC) from Shri J.K. Soni Vidhyalaya – Jamnagar, accredited by Gujarat State Education Board with First Class marks (60%, Completion: March 2000)

Completed Secondary School Certificate (SSC) from Taheria English Medium High School - Jamnagar, accredited by Gujarat State Education Board with First Class marks (60.57%, Completion: March 1998).

Professional Certifications

ITIL V3 Foundation (2010)

VMWare Certified Professional 5 – Data Center Virtualization (2013)

Citrix Certified Administrator for XenApp 6 (2013)

Candidate ID – CTX580866

Trained for Cisco Certified Network Associate & Professional (CCNA & CCNP) – Pursuing Certification.

Personal Details

Full Name

Mohammed Siddiq Abdul Karim Panja

Postal/Permanent Address

Permanent Address (Preferred)

Current Address

“Kazi Manzil”

Opp:Sadam Cable Network,

Patniwad,

Jamnagar – 361001, GUJARAT

G4, 244, Majid Panwala CHS,

Opp Kurla Police Station,

Near Bhabha Hospital,

Kurla (West), Mumbai – 400070

Sex

Male

Birth Date

10th Dec 1981

Passport Number

M4335650 valid till 10th Dec 2024

Qualification

Diploma Engineering in Information Science and Technology

Marital Status

Married

Mobile Number

+91-916-***-**** / +91-955-***-****

Preferred E-mail

ac28vh@r.postjobfree.com / ac28vh@r.postjobfree.com

Languages Known

• English, Gujarati, Hindi, Urdu

Hobbies

• Cricket, Table Tennis, Swimming, Running, Movies, Chess, Sudoku, Scrabble

Description of My Perfect Job

• I would like to work in a challenging environment that lets me further explore my knowledge and allows me to hone my leadership and management skills.

I am herewith to submit my CV for your kind perusal and solicit to the best of my knowledge that above given details are TRUE.

Thanking You.

Sincerely,

Mohammed Siddiq Panja



Contact this candidate