Customer Service Part Time

Curriculum Vitae

Elelwani Neluheni

*.Personal details

Surname : Neluheni

First names : Elelwani

Gender : Female

Identity number : 931**********

Postal address : Box 3218

Louis Trichardt

0920

Daytime Telephone number :

Cellular number : 060-****-***

E-mail address : *********@*****.***

Home language : Tshivenda

Other language Proficiency : English, Xitsonga and Sepedi

2.Academic details

a)Tertiary Education

Name of Institution : University Of Limpopo

Degree : BA Communication

Course : Communication Studies

Year : 2013 -2016

b) Secondary Education

School : Nngweni secondary School

Year : 2011

Qualification : Grade 12

3.Work Experience

Name of Company : Spur steak ranches (Amarillo)

Position : Waitress (part time)

Duration of service : 2 years

Duties/Responsibilities : focusing on giving customers good service by sticking on

Team work and working under pressure.

Name of company : Nando’s mall of the north

Position : Waitress

Duration of service : to date

Duties/Responsibilities : Taking customers order, suggestive selling, ordering food from the system, handling complains, cashing up .ensuring that customers’ needs and satisfactions are met.by creating a good environment where customers can enjoy their meals freely; cleanliness and noise reduction

4.Transferable Skills

a)Computer skills and knowledge

I have a good working knowledge of the following:

MS Word MS Excel

MS Power point Internet. research

e-Mail customer service

Integrated Tertiary System

b)Communication Skills

Verbal skills: my ability to communicate well with different people on the phone and face to face at a working environment and at tertiary level has enabled me acquire this skill.

Writing skills: writing memorandums and letters at a working environment and assignments at tertiary environment have enabled me to obtain this skill.

Interpersonal skills; my ability to speak, write and present myself fluently and immaculately has enabled me to have good interpersonal relations with different people.

5.Achievements: I became a top language student in my class at the year 2013

6.Attributes ; My hard working,organised, dependable, sociable, openness, and highly motivated qualities are attributes to my ability to associate well with people of different cultures, beliefs, and personalities

.

7.Profile:

I am creative, adapted to working in an environment which yields self-development through teamwork, hardworking, able to work under pressure and self-motivated.

Both an exceptional team player and a team leader with a tremendous work rate, persistent attitude to cope independently under pressure, passionate about breaking trends and new technologies and innovation driven individual willing to embark on continuous learning.

8.References / Testimonial

Name or person : Desmond chimalizeni

Designation : 2nd in command

Company : spur steak ranches (Amarillo)

Contact telephone numbers : 073-***-****

Name or person : Kobela chuene

Designation : senior patrao

Company : nandos mall of the north

Contact telephone numbers : 079-***-****

Contact this candidate