SHARON JOHNSON

**** ****** ***

Dayton, OH *****

937-***-****

ac2850@r.postjobfree.com

OBJECTIVE

Obtain a position where my clerical and customer service skills will benefit my employer as well as our clients.

SKILLS

Organization

Communication

Office administration

Microsoft Word, Excel, Powerpoint, Outlook and Internet Detail oriented

EXPERIENCE

TELEPERFORMANCE, Fairborn

Customer Service Rep, 2015-2016

Received and processed inbound calls in a call center including billing and sales transactions.

SAMARITAN BEHAVIORAL HEALTH, Dayton

Medical Registrar, 2009-2014

Performed administrative support including pt registration, answering phones, scheduling, insurance verification, document scanning and receiving copays.

COMMUNITY ACTION PARTNERSHIP, Dayton

Receptionist, 2007-2008

Greeted clients, collected and scanned personal documents, answered phones, scheduled and maintained files.

EXPRESS PERSONNEL, Dayton

Medical Receptionist/Registrar 2003-2007

Greeted incoming patients, collected and scanned patient information, registered patients and handled telephone inquiries.

METLIFE AUTO & HOME, Dayton

Customer Service Representative 1997-2003

I answered inbound calls in a busy call center, updated and corrected customer accounts and processed documentation in a timely manner.

EDUCATION

Sinclair Community College, Dayton, OH, Social Work major REFERENCES

Samuel Barrow 937-***-****

Ronda Woodie 937-***-****

Milan Anderson 937-***-****