Customer Service Representative
Resume:
SHARON JOHNSON
Dayton, OH *****
************@*****.***
OBJECTIVE
Obtain a position where my clerical and customer service skills will benefit my employer as well as our clients.
SKILLS
Organization
Communication
Office administration
Microsoft Word, Excel, Powerpoint, Outlook and Internet Detail oriented
EXPERIENCE
TELEPERFORMANCE, Fairborn
Customer Service Rep, 2015-2016
Received and processed inbound calls in a call center including billing and sales transactions.
SAMARITAN BEHAVIORAL HEALTH, Dayton
Medical Registrar, 2009-2014
Performed administrative support including pt registration, answering phones, scheduling, insurance verification, document scanning and receiving copays.
COMMUNITY ACTION PARTNERSHIP, Dayton
Receptionist, 2007-2008
Greeted clients, collected and scanned personal documents, answered phones, scheduled and maintained files.
EXPRESS PERSONNEL, Dayton
Medical Receptionist/Registrar 2003-2007
Greeted incoming patients, collected and scanned patient information, registered patients and handled telephone inquiries.
METLIFE AUTO & HOME, Dayton
Customer Service Representative 1997-2003
I answered inbound calls in a busy call center, updated and corrected customer accounts and processed documentation in a timely manner.
EDUCATION
Sinclair Community College, Dayton, OH, Social Work major REFERENCES
Samuel Barrow 937-***-****
Ronda Woodie 937-***-****
Milan Anderson 937-***-****
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