Quality Control Communications

Joshua Bond

Email: ac27zn@r.postjobfree.com

Home: 606-***-****

Cell: 606-***-****

Objective:

I am seeking a position with a company that I can utilize the skills that I have acquired in the work force, with an opportunity to grow with the company for which I am employed.

Work History:

Local Operation Manager for Windstream Communications

March 2014 to April 2017

Responsibilities included Management of 16 techs, ordering all truck stock/tools, installation completion/quality, performance reviews, scheduling, training, fleet repairs, customer relations, building maintenance, safety meetings, Coachings, PIP/PDP Documentation, & overseeing day to day business for the Carter County area.

Quality Control/Installation Supervisor for James Services Inc.

May 2011 to March 2014

Responsibilities included Management of 10 techs, ordering stock/supplies, calibration of all tools, scheduling the day to day activities, equipment ordering, and end of day reporting to Ericsson & At&t Mobility.

I was also responsible for the quality of installations in Kentucky and Tennessee. During my time in this position I had Ericsson & At&t Mobility do yearly audits on sites I was over.

Team Lead/Trainer for James Services Inc.

March 2009 to May 2011

I participated in installations, board adds (TX60 & ETMFX11), and installations on Ericsson equipment (3418, 3518, 3206, & 3106) for At&t Mobility in Kentucky and Tennessee. While on this project I was made team lead and was ask to train new hires in installations and integrations.

Installer for James Services Inc.

January 2008 to February 2009

Pre-Cabling project for At&t Mobility. Responsible for installing and terminating 25 pair cable from Spectrum Patch Panel to Telec Module at the RBS on Lucent equipment, in order to connect NIU and equipment in preparation for T1 expansion. Cat5 jumpers were used to connect from Patch Panel to NIU. In some cases jumpers were fabricated on site. Pictures were distributed with daily reports to relevant team members.

Installer/Lead Installer for Wachter Network Services

November 2002 to December 2007

Cabling projects for large retail stores, restaurants, banks, and call centers. Installed and terminated Cat5 and fiber optic cables to computers, cash registers, routers, and switches. Worked with store planners, project managers, and project coordinators to make sure all work was done to meet the customer’s standards.

Installer for Design Telecommunications

February 2000 to October 2002

Education:

1999 West Carter High School - Academic Diploma

Training and Development:

1999 P.K. Diversified – Basic Installation Certified

2003 Wachter Network Services – Fiber Optic Training

2008 James Services Inc. – At&t Site Safety Practices

2008 James Services Inc. – At&t Equipment Installation Standards

2010 James Services Inc. – Train the Trainer Course for Installation

2011 James Services Inc. – Equipment Integrations and Testing

2011 James Services Inc. – Quality Assurance Training

2014 Windstream Communications – Working with Integrity for New Hire

2014 Windstream Communications – Working with Angry Customers

2014 Windstream Communications – People Practices

2014 Windstream Communications – Customer Proprietary Network Information

2015 Windstream Communications – Business Ethics and Conduct in Governmental Contracting

2015 Windstream Communications – Information Security Awareness

2015 Windstream Communications – First Aid/CPR

2016 Windstream Communications – Leading2Win/Leadership Essentials

2016 Windstream Communications – Preventing Back Injury

2016 Windstream Communications – Construction/Trenching and Excavation

2016 Windstream Communications – Confined Space Hazards

2016 Windstream Communications – Monitoring and Improving Performance

2016 Windstream Communications – Effective Performance Reviews

2016 Windstream Communications – HR Essentials

2016 Windstream Communications – Having a Difficult Conversation

2016 Windstream Communications – Workplace Harassment

2016 Windstream Communications – Broadband Installations, Maintenance and Networking

2016 Windstream Communications – Copper Testing Fundamentals

2016 Windstream Communications – Industrial Ergonomics

2016 Windstream Communications – Operations Management and the Organization

2016 Windstream Communications – Defensive Driving

2016 Windstream Communications – Preventing Slips Trips and Falls

2016 Windstream Communications – Goal Setting

2016 Windstream Communications – First Steps for Turning Around a Performance Problem

2016 Windstream Communications – Fall Prevention and Protection for Telecommunications

Qualifications:

Ericsson UMTS 3206, UMTS OBIF, UMTS 6601 DUW, RBS 6601 LTE, & Integration

Fiber Trays, Fiber Termination Panels, and Fiber Through

Telect Fuse/Alarm Panels and Telect Mini BDFD

Wireless Equipment Installs & Upgrades

AC/DC Power Upgrades

CAT3, CAT5, & CAT6 Termination Blocks/Panels 110 & 66

Valcom Paging Systems and Fire Alarm Systems

Cisco Access Points, Cisco Routers, and Cisco Switches 24/48 Port Panels 2900, 2950, 3500, 3550, & 3560

Switch & Switch Port Configuration

Complete Computer/Cash Register Set up and Configuration/Transition Networks 1900 & Fiber Cards

I am capable of reading/red lining all specs, blueprints, & installation standards. I am also capable of overseeing small & large projects of any kind.

I have worked on large cabling projects including but not limited to Wal-mart & Lowe’s Stores, Distribution Centers, Fuel Islands, Guard Shacks, & Maintenance Garages.

Other Cabling projects I have worked on as Installation Supervisor, Lead Installer, Quality Control, and Complete Job Bidder are as follows.

Belk Clothing Stores, Starbucks Coffee Co, Citi Bank, Borders Book Stores, Kroger, Target, Hotel Chains, & IBM Call Centers.

What you can expect:

My Accountability

I take ownership, I am responsive, I am transparent, I will fulfill my obligations to my TEAM and the organization, and I always take responsibility for my actions.

My Collaboration

I feel that coming together and working with others is the only way to reach and achieve shared goals. Always foster an environment of TEAM work.

My Agility

Always seeking opportunities to improve the organization, while thinking and acting in ways that embrace change.

My Respect

My willingness to serve others by creating a climate of dignity, trust, and respect for all. Always talk to people, never about them and consider others’ opinions equal to my own.

References:

Jarrod James - CEO James Services Inc. – 859-***-****

Matt Mitchell - Engineer Windstream Communications – 859-***-****

George Johnson – Lead Installer Emerson – 606-***-****

Rick Waugh – CST Windstream Communications – 606-***-****

Jimmy Barker – Pastor Grahn Hill Freewill Baptist – 606-***-****

Kyle Burchett – Pastor New Beginnings AOG – 606-***-****

David Raybourn – Pastor Globe Christian Church – 606-***-****

Norah McGlone – LPN Elliott Nursing & Rehab – 606-***-****

Robert Coleman – PHD – 859-***-****

Contact this candidate