Customer Service Office
Resume:
Gregory T. Davis
Bronx, N.Y. *****
gdavis31@o utlook.com
SUMMARY
Office Services professional with extensive years of providing successful quality customer service support to attorneys, legal assistants and various departments within the firm. Vast experience in coordinating deliveries, pickups and special orders for internal and external clients. Outstanding organizational and technical knowledge of various events, project coordination, and staff cross training with the ability to create and maintain client relationships.
Areas of Expertise
Customer Service
Received various deliveries and documents and kept accurate inventory or items.
Shipped Federal Express, UPS packages and parcels according to standards and policy.
Processed orders and coordinating outside messengers for deliveries and pickups for internal clients.
Administration
• Placed calls to clients and responded to inquires timely and resolved all concerns.
• Effectively sent and processed all correspondence for clients and office staff.
• Accurately served as a liaison between managers and client and wrote memos as needed.
• Responsible for managing and distributing information within the office. Clerical
• Prepared weekly reports and communicated with manager regarding outcome.
• Maintained logs of daily events filed records and copied client applications.
• Provided support to the office and training to co-workers, floaters and temps.
• Created training manuals for the receiving department to ensure a smooth work flow. CAREER HISTORY
2010 - 2017 Office Services Associate GLC Business Services New York, N.Y. 1994 - 2010 Receiving Clerk Chadbourne and Parke New York, N.Y. 1989 - 1994 Mail room Clerk Lord Day & Lord New York, N.Y. EDUCATION
Rice High School, New York, N.Y.
High School Diploma
Contact this candidate