Administrative Assistant Customer Service

Eddra M. Underwood

**** ******** **** ** *******,Ga. • 678-***-**** **********@*****.***

Qualifications Summary

Leasing Specialist with over 10 years’ experience working in sales/customer service professional role demanding strong organizational and interpersonal skills; committed to superior client satisfaction; confident in interactions with individuals at all levels; team-oriented, resourceful in managing projects, and able to multi-task effectively. Capabilities include:

Strong Communication

Skills

Resident Retention

Strong Presentation Skills

Customer Satisfaction

Excellent Written & Verbal Communication

Experience Highlights

Leasing Specialist

Greeting Customers Cordially & Professionally providing information on property

Resolved Customer Queries over phone along with personal meetings

Managed prospective customers by arranging tours of property

Monitored all emails and telephone calls and responded to inquiries effectively

Provided assistance to new residents and assisted in all community amenities provided

Administered marketing materials for Builders and related products

Update community website on vacancies, Administrative Duties

Prepare and send weekly reports to Corporate Office

Built & Maintained Relationships with Tenants & Vendors for Properties

Employment History

AccuClean Commercial Cleaning Services 10/2016-present

Administrative assistant

Eric Chafin Homebuilders

Sales Coordinator 2/2015-2016

One Alliance Security Group Atlanta, GA

Administrative assistant

Pulte Homes 7/2009-2015

Resident Coordinator. 4/2008-2009

*** References Available Upon Request***

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