Michelle Bay, MBA/MHA, CASC, ACHE

***** ******* *** ****

Monterey, CA 93940

(C) 702-***-****

SUMMARY

An executive with over twenty years of progressive experience in the healthcare industry. Acknowledged strengths in revenue maximization, program development and management, cost reduction, strategic and budgetary planning. Expertise is broad in scope, and includes the following:

Specializing in Turnarounds, Projects and Start Ups

Recruitment and Retention

Multi-Facility Organization

Physician Practice Management

Hospital, ASC and Clinic Operations

Compliance Facilitator (JCAHO, AAAHC, HIPAA, OIG, GAAP, SOX)

Contract Review and Negotiations

P/L & Budget Analysis, Preparation and Management

Revenue Cycle (including payor contract review of govt., mgd care and third party payors, staff training)

Cost Reporting and Government Audits

Internal Audit

Financial and Operational Turn Around

Operational and Financial Consulting

Critical Access Designation

Greenfield Start Up Facility

Joint Ventures

Physician Income Guarantees

Mergers & Acquisitions

College Level Instruction of Accounting I & II, Federal Tax, Med Busn Office Mgmt, and Medical Law & Ethics

PROFESSIONAL EXPERIENCE

Monterey Peninsula Surgery Centers, LLC 07/15 – 10/2017

Monterey, CA

Chief Financial Officer

MPSC is a thirty-five-year old, physician-owned surgery center organization currently consisting of five surgery centers engaged in multi-specialty surgery excellence. Responsibilities include (but not limited to):

Accounting services for 6 locations to include payroll, GL, AP, month end close and financials, budget and tax

Facilities/space oversight (HVAC, pumps, construction) for 6 locations

Patient Billing and Business Office functions oversight

10 Direct Reports and 27 Indirect reports

Patient Satisfaction oversight

Contract management (to include managed care)

Regional Hand Center 07/14 – 06/15

Fresno, CA

Chief Administrative Officer/CAO

RHC is a sixteen year old, physician owned surgery center with adjoined busy clinic specializing primarily in hand, wrist, elbow and plastics surgical cases. Responsibilities include (but not limited to):

AAAASF preparedness and continual compliance

Building/space oversight (HVAC, pumps, construction)

All financial responsibilities (Billing, AP, AR, GL, Materials Mgmt, budget, taxes, Payroll, month end close)

55 Employees (clinical and non-clinical)

Physician recruitment and credentialing

Contract management (to include managed care)

Compliance (HIPAA, OSHA, OSHPD, OIG, AAAHC, CMS, etc)

Human Resource management

Development and implementation of growth plan

Business office functions

Complete oversight of surgery center and clinic sites

Herndon Surgery Center 04/11 – 07/14

Fresno, CA

CEO/Administrator

HSC is a six year old, physician owned ASC, with 2 ORs and 1 procedure room. Approx 5000 surgical cases annually with approx. $2M in annual distributions, to include ophthalmology, urology, pain management, orthopedics, pediatric dentistry, micro-hand, general and cosmetic surgery. Responsibilities include (but not limited to):

AAAHC preparedness and continual compliance

Building/space oversight (HVAC, pumps, construction)

All financial responsibilities (Billing, AP, AR, GL, Materials Mgmt, budget, taxes, Payroll, month end close)

45 Employees (all clinical- RNs, Techs, & MAs)

Physician recruitment and credentialing

Contract management (to include managed care)

Compliance (HIPAA, OSHA, OSHPD, OIG, AAAHC, CMS, etc)

Human Resource management

Mohave Community College 08/09 – 12/13

Kingman, AZ

Adjunct Professor – Online courses

Initially provided classroom instruction, currently instruct a variety of online healthcare and accounting courses, including Medical Law & Ethics; Medical Business Office; Medical Office Management; Accounting Principles; IFRS, Medical Internships

Hualapai Mountain Medical Center 04/09 –08/10

MedCath Inc.

Kingman, AZ

Vice President – Finance/Chief Financial Officer

Position eliminated due to sale of hospital and company assets

MedCath is a health system comprised of 10 hospitals (8 Heart Specialty 2 Acute Care) and multiple Cath Labs across the country. Hualapai Mountain Medical Center opened October 2009, as a 70 bed acute care facility, designed to grow to a 212 facility.

Responsible for the overall financial success of the facility. This includes responsibility of 30+ FTEs directly, and 93 FTES indirectly, with gross revenues budget of $36 million for first year of business. Oversee the start up and build of the following functions:

Responsibilities include (but not limited to):

IT networks system implementation for PCs and telephones, on and off site areas.

Health information systems implementation coordinating all medical record charting and regulatory compliance.

Materials management implementation including SMART system for both non –PO and PO processing.

Accounts payable system implementation using SMART system integration.

Payroll system implementation coordinating efforts with Human Resources.

General ledger implementation using HOST, QMIRS, and other HCA financial software.

Case Management

Managed Care negotiations and contracts.

HIPAA implementation and orientation

Director level orientation

Business office functions, including admitting functions, policies and procedures, vendor contracting.

Oversight of all facilities management, including HVAC, building, grounds, parking, etc.

Oversight of Housekeeping responsibilities

Oversight of all Dietary responsibilities, including chefs, cooks, servers, etc.

Inova Management 05/06 –03/09

Sher Institute for Reproductive Medicine

Corporate Office

Las Vegas, NV

Chief Financial Officer/Vice President- Fiscal Services

Inova Management is the management company of Sher Institute for Reproductive Medicine (SIRM) comprised of 36 separate entities. All entities, including INOVA are owned by SIRM, which is the largest reproductive medicine organization in the country.

Responsible for the overall financial compilation; oversight and reporting for each entity/site with 220 indirect reports and 12 direct reports with revenues exceeding $40M. Additional responsibilities included:

Human Resource Management

Contract management (leases)

Materials Management

AR – Billing & Business Offices

Financial oversight (Budgeting, GL, AP, Payroll, etc) for 36 to include clinics, equipment and building leasing companies, labs, cryo-genetic, surrogacy and genetic matching entities.

Baydom Consulting 10/05 – present

CEO/OWNER

Consultant – Financial and Operations

Mesa View Regional Hospital 10/03 – 10/05

Mesquite, NV

Chief Financial Officer

Triad Hospitals health system is comprised of 50+ hospitals, 80+ ASCs and manages over 100 hospitals via QHR, nationwide. Mesa View Regional Hospital is a 90-bed (capability) acute care facility. It is the only Triad facility located in Nevada and the sole facility within the Mesquite – Moapa Valley. The hospital opened July 2004 with Critical Access designation and scheduled to grow to full capacity within two years. As the only hospital within 40 miles, we provide care to the I-15 corridor travelers as well as the local communities of Mesquite, Logandale, Overton, NV; Littlefield and Beaver Dam, AZ; the Moapa Valley and Virgin Valley communities.

Responsible for the overall financial success of the facility. This includes responsibility of 30+ FTEs directly, and 93 FTES indirectly, with gross revenues budget of $36 million for first year of business. Oversee the start up and build of the following functions:

IT networks system implementation for PCs and telephones, on and off site areas.

Health information systems implementation coordinating all medical record charting and regulatory compliance.

Materials management implementation including SMART system for both non –PO and PO processing.

Accounts payable system implementation using SMART system integration.

Payroll system implementation coordinating efforts with Human Resources.

General ledger implementation using HOST, QMIRS, and other HCA financial software.

Case Management

Managed Care negotiations and contracts.

Critical Access designation

HIPAA implementation and orientation

Director level orientation

Business office functions, including admitting functions, policies and procedures, vendor contracting.

Barstow Community Hospital 02/02 – 10/03

Community Health Systems

Barstow, CA

Chief Financial Officer

This health system is comprised of 70+ hospitals nationwide. Barstow Community Hospital is a 56-bed acute care facility. As one of three CHS facilities located in California, this facility achieved an awarded 128% budgeted EBITDA results for 2002. A net revenue exceeding $36.6M, FYE 2002 was the most profitable this facility has ever achieved in the 10 years owned by CHS. As the only hospital in the city, it provides care to the increasing indigent population, the Las Vegas/Los Angeles travelers, as well as the local community.

Responsible for the overall financial success of the facility. This included responsibility of 47 FTEs directly, and 160 FTEs indirectly with an EBITDA budget of $9M.

Designed and implemented new revenue cycle composing of overhaul of operational flow/processing in Business Office resulting in 60% increase in productivity and reduction of 2.5 FTEs/

Implemented enhanced reconciliation process resulting in EBITDA increase of $100K.

Created and implemented thorough review processes in billing office resulting in $2M+ recovery of bed debt, and lost revenues.

Successfully developed methods to reduce cost and maintain efficiency throughout the facility.

Redirected cost from OB Grant program back to the grant provider resulting in $70K savings annually.

Redesigned census flexing program resulting in increased morale and understanding of program while decreasing SWB costs by 15%.

Negotiated with Cost Reporting auditor reducing costs by $100K.

Facilitator of cost savings program for employees generating savings exceeding $250K in FYE 2002.

Designed incentive program for Business Office resulting in increased results including bad debt reduction, cash collections, and A/R day reduction.

Achieved first successful audit results in 10 years ownership with a score of 99%.

Lake Mead Hospital 07/00 – 02/02

Tenet Healthsystems

Las Vegas, NV

Controller

This health system is comprised of 114+ facilities nationwide. Lake Mead Hospital is a 198-bed acute care facility located in one of the more indigent areas of Las Vegas. Programs offsetting the expense of costly indigent care include the Village Center for a $225K annual premium, and the DSH allocation of over $1.2M annually.

Responsibility for 6 FTEs, including Accounting, A/P and Payroll.

Assisted in negotiations for building enhancements, upgrades, and renovations.

Redesigned the operational flows in the accounting areas resulting in increased productivity and morale.

Created proforma analysis for ER expansion and renovation project exceeding $2.5M.

Successfully refurbished the asset system offering a clean asset inventory.

Discovered billing error in business office resulting in recovery of $1M+ revenues.

Implemented financial program for department managers to increase revenues and reduce costs.

Discovered and corrected A/P overpayment issue resulting in $200K recoveries.

Discovered and corrected inventory accrual issue resulting in $550K EBITDA positive impact.

Internal auditing resulting in recoveries of approx. $50K.

Forest Park Hospital

Tenet Healthsystems

St. Louis, MO

Senior Accountant – promoted to Controller in Las Vegas

Initiated and managed process and procedure to track and invoice costs for reimbursement for the newly developed Web Educational Program.

Performed 90% of Controller duties within three months of employment.

Performed and supervised month end close process.

Facilitator and administrator of capital expenditure committee.

Performed monthly and quarterly P/L analysis.

Discovered A/P error resulting in recovery of $225K.

Implemented, researched and maintained credit balance account recovery resulting in positive EBITDA increase of $300K.

Trained, monitored and mentored junior and staff level accountants on month end processing, and daily processes.

Successfully conducted semi-annual inventory audits resulting in EBITDA impact of $+125K.

Designed and implemented process to track Residency Program physician data.

Promoted to Controller by Tenet within 5 months and relocated to Las Vegas, NV.

Medical Essentials Development 07/98 – 07/00

Jefferson City, MO

CEO/Owner

Created a startup company designed to offer financial consulting and medical billing services. MED was backed by a software company who designed medical billing software for hospitals and physician practices. Company initially conducted services within a 5 physician Orthopedic Group with monthly revenues in excess of $1.5M. Consulting extended to cities across the U.S.

Redesigned operational flows to generate increased staff productivity.

Reviewed current processes performed by in-house billing company offering recommendations for overall improvement resulting in potential revenue enhancement of 45%.

Audited A/P resulting in discovery of discrepancies of over $1M annually.

Audited contracts resulting in discovery of discrepancies of over $350K annually.

Northway Internists 12/93 – 06/98

SSM Medical Group

St. Louis, MO

Administrator/Business Manager

A multi-specialty internist group consisting of 10 physicians and 22 clinical and non-clinical staff with annual net revenues exceeding $19M.

Implemented process offering an operating expense reduction of 25%.

Revamped operational flows and processes resulting in an EBITDA increase of 32%

Installed & implemented enhanced billing system, creating greater accuracy, better reports and efficiency.

Conducted due diligence analysis’ and assisted in facility acquisition setup and design.

Performed facility audits on new acquisitions and implemented process enhancements.

EDUCATION

MONTEREY COLLEGE OF LAW

Monterey, CA

Juris Doctorate – currently enrolled Year 2

WEBSTER UNIVERSITY

St. Louis, MO

M.B.A./M.H.A.- Business & Healthcare Administration 2000

MARYVILLE UNIVERSITY

St. Louis, MO

B.S. - Accounting/Management 1993

C.A.S.C. – Achieved May 2012

Current Affiliations: MGMA, AICPA, HFMA, CASA, ASCA, ACHE, SHRM, National Notary Association, Fresno Leadership Group Class XXXI

References available upon request

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