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IT Help Desk Technician

Location:
Miami, FL
Salary:
15
Posted:
November 08, 2017

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Resume:

Skills include: (Web Developer)

● Web Development

● Responsive & Adaptive

Design

● Web Architecture

● Git, SVN

● PHP5

● CSS

● SQL, MySQL, MongoDB

● NodeJS, AngularJS

● Bootstrap

● CMS(Joomla, WordPress)

● Symfony 1.*, 2.*, 3.*.

● Laravel

Others Skills:( IT Technician)

● Continuous Integration

process

● English Language

● Spanish Language (Native)

● JavaScript(JQuery)

● Troubleshooting proficiency with Network, hardware, and software issues.

● Microsoft Office proficiency.

● Extensive experience in backup, and image management software.

● All Windows and Mac operating Systems proficiency.

● Familiar with Active Directory Domain Services.

● Working knowledge of modern networking devices and printers.

● Proficient in working with end-users remotely.

● IOS and Android proficiency.

● Multi-tasking.

Jorge León Moro.

Software Engineer.

Miami, FL, US

Cell: 786-***-****

Mail: ac27kh@r.postjobfree.com

LinkedIn profile: http://www.linkedin.com/in/jleonmoro SUMMARY OF QUALIFICATIONS

More than 8 years of experience in web technologies. I have specialized in PHP and using different libraries and frameworks in the frontend like JQuery, AngularJS, and the backend like Symfony. Database design and SQL querying in SQL, experienced in ORM.

Very committed to my work and good team player, proactive. I always like to learn something new and keep me updated with the latest technologies. I like challenges and lover of good practices. I also have technical skills such as knowledge of installing hardware and software, handling troubleshooting duties and configuring computer networks; aiming support the objectives of an organization that reward reliability, dedication, and solid work ethics with opportunities for professional growth. PROFESSIONAL EXPERIENCE

Software Engineer VFP Business Solutions, LLC. http://www.fermen.com January 2017 – Present (10 month) Miami, FL

IT Technician

Support for workstations, laptops and thin-client terminals running Windows XP /7/8/10 with Office 07/10/13.

Managing Active Directory, to create or modify user and email accounts.

Managing Domain Policies, DNS, DHCP, Print and File servers.

Preform desktop hardware repair for PCs and peripherals.

Resolution of technical problems on the Local Area Networks (LAN), Wide Area

Network (WAN).

Installation, termination and testing of horizontal cabling, network drops, ports, access points, network hardware (switches, patch panels, WAP, wall racks) on new constructed offices.

Software and hardware installation, configuration and replacement.

Complete installation, configuration, and set up of new workstations. Web Developer

Using Symfony Framework, JQuery, AJAX, CSS, HTML, MySQL, Sysbase.

● Scrum Methodology.

● Analysis and design of applications.

● Captured and formally described requirements.

● EcheckMonitor development for the management of Paysoft International.

● Development of different management applications for accounting programs

● Implementation and maintenance of security and audit.

● Development of reports module.

Software Engineer. Correos de Cuba, La Habana.

September 2008 – July 2016 (7 years and 11 month)

Web Developer

Using Symfony Framework, JQuery, AJAX, CSS, HTML, MySQL.

● Team leader.

● Scrum Methodology.

● Implementation of good programming practices and good working environment.

● Captured and formally described requirements.

● Design and development the company’s CRM web based.

● Development of the sales module for the company.

● Development of a system to track the company’s income.

● Development of a system for revenue.

● Development of a module for an accounting system.

● Interconnect Postal integral system with the accounting system (Versat).

● Implementation and maintenance of security and audit modules for the postal integral system (SIP).

● Development of reports module.

IT Technician

● Provide Telephone, and face-to-face customer service.

● Managing Active Directory, to create or modify user and email accounts.

● Managing Domain Policies, DNS, DHCP, Print and File servers.

● Configures PCs with multiple operating systems, Microsoft Office, Google Apps.

● Identifies, diagnose, and solve problems and security risks on users PCs, mobile devices, Phones, and other technology tools and products, as in networks and the internet.

● Preform desktop hardware repair for PCs and peripherals.

● Respond, resolve, and document daily problems posted through a ticket system.

● Resolution of technical problems on the Local Area Networks (LAN), Wide Area.

● Network (WAN). Network installation and configuration, video surveillance system

● installation.

● Installation, termination and testing of horizontal cabling, network drops, ports, access

● points, network hardware (switches, patch panels, WAP, wall racks) on new constructed

● offices.

● Complete installation, configuration, and set up of new workstations. EDUCATION

● Bachelor's degree in Computer Science - Computer Science University- Havana, Cuba, 2003-2008.



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