Customer Service Microsoft Office
Resume:
Temitope Oladimeji
***** ********* *****, #**** ******, MD. 20708
***************@*****.***
EXECUTIVE PROFILE
Outstanding interpersonal relationship, good communication skills, customer service experience. Ability to work in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical, and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels.
PROFESSIONAL STRENGTHS
Technology Integration Accounting and Bookkeeping Customer service skill
Bilingual: English and French Research Industry Knowledge
Customer Service & Relations Accounts Payable/Receivable Telephone receipting
Filing and Data Achieving Computer Operations
PROFESSIONAL EXPERIENCE
Oceanic Bank 2009-2015
Office Manager
Accounting and Bookkeeping, handling billing and collections
Overseeing the office activities including communicating with major customers
Preparing payroll
Controlling correspondence
Designing filing systems
Reviewing and approving supply requisitions
Analystik Technologies 2015-2016
Customer Service/ Sales Representative
Resolving customer complaints via phone and email
Greet customers warmly and ascertain the reason for calling.
Enabling and disabling accounts.
Implementing sales plan
Supervising sales staff, and meeting sale goal
Motivate team members, and devises strategies
Problem solving, filling and archiving
Planning and budgeting
EDUCATION & TRAINING
Yaba College of Technology
Bachelor of Science: Office Technology and Management (Bilingual) 2013
National Diploma: Secretarial Studies 2009
ADDITIONAL INFORMATION
CompTIA Security + CE In progress
Technology Skills: Microsoft Office, Networking Defense, Internet, E-Mail Management Skills,
Spreadsheets skills, Web Navigation, Database skills
Trainings
Customer Service Shorthand skills Typing/WPM (great speed and accuracy)
Cyber Security (protecting your systems/as a beginner)
Problem Solving
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