Joseph E. Natividad

Contact #: 093********

Email Address: ac27ig@r.postjobfree.com

Objective:

To able to find a position in your company that is most appropriate to my educational & working background, secured talent, ability and working capacity and that will develop my personality as an individual.

Professional Experience

Gigahertz Computer System

426 P. Casal Street, corner Balmes Street, Quiapo, Manila, 1001 Metro Manila

Tel no. 091*-****-***

August 12 2015 to October 12 2017

HEAD TECHNICIAN

Job Duties and Responsibilities

Directly provide customers with evaluation of RMA based on RMA evaluation report with support from Technical support staff when required

Receive and document all warranty and Return Merchandise Authorization (RMA) requests from the field.

Inspect, test, and perform necessary repairs on all warranty products.

Determine users’ technical needs and provide them with appropriate solutions

Install hardware, software and device drivers on standalone computers and cellphone

Install and configure computer networks including LAN and WAN

Manage network configurations to ensure that all computers on a network can communicate effectively

Test computers peripherals, hardware and software to ensure that they are working appropriately

Upgrade software, patches and operating systems on a continuous basis

Troubleshoot hardware and software problems

Act as a technical resource in order to assist users with resolving computer issues

Answer tickets and emails pertaining to users’ computer problem

Ensure that all computers are secured effectively by installing and updating antivirus software

Analyze network problems and manage preventative maintenance procedures

Explain the role of network applications and equipment to the end users

Romac Manpower Agency

Assigned to:Dept. of Social Welfare & Development- Bacolor, Pampanga

Date Entry Specialist /Encoder for Project Contract

(Jan. 12, 2015 to Ju1y 21, 2015- End of Project Contract)

Job Duties and Responsibilities

Insert customer and account data by inputting text based and numerical information from source documents within time limits

Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry

Review data for deficiencies or errors, correct any incompatibilities if possible and check output

Research and obtain further information for incomplete documents

Apply data program techniques and procedures

Generate reports, store completed work in designated locations and perform backup operations

Scan documents and print files, when needed

Keep information confidential

Respond to queries for information and access relevant files

Comply with data integrity and security policies

Ensure proper use of office equipment and address any malfunctions

Rks Internet Café/Computer repair Service

San simon pampanga

(Owner/maintenance)

Tel no. 435-2137

April 5 2014 to January 10 2015

Job Description

Installing Software,games and application

Troubleshooting

Installing cable and wire/application

Update software and games

Maintain pc to Virus

availability and condition of pc everyday

Odyssey Music & Video Store

SM City of San Fernando Pampanga

(Operations Clerk)

(March 12 2013, to March 24 2014 )

Job Duties:

Control the movement and storage of all store materials and products

Ensure good housekeeping at the store.

Review incoming stocks for ordering and stocking

Prepare and maintain records of stocks inventory

Maintain inventory control records on materials used and received

Keep inventory files up - to-date

lnvestigate discrepancies in inventory records to determine conditions needed

Monitor the distribution of incoming orders for storage and labeling

Ensure consistent stock levels from day to day

Confer with departmental supervisors to determine current stock status, i.e., the amount,

availability and condition of stocks

Monitor loss and damaged stocks

lnput current delivery data into appropriate file

Examine copies of purchase orders to determine speed and accuracy of delivery.

Monitor the organization of the display racks, making sure that each rack is properly

refilled

Ensure: the cleanliness, condition and order of the products on display

Assist customer with regards to inquiries and concerns

Display positive and enthusiastic behavior towards work and customers.

McDonald’s

Dolores Junction City of san Fernando Pampanga

(Maintenance/crew promoted to Swing Manager)

(June 08, 2010 –. February 14, 2013)

Hannah Francesca Internet Cafe

San Miguel Betis, Guagua, Pampanga

(Tech. Support / Maintenance = PART-TIME)

(2009 – 2010)

AMA Computer Learning Center Guagua, Pampanga

On The Job Training

(November 3, 2008 to January 21, 2009

Hardware, Facilitator Assistant

Examination Taken:

National Career Assessment Examination

Tesda Passer

(National Certificate Level III)

Seminar Attended:

ASUS ZENFONE TECHNICAL TRAINING

MSI ECS Phil’s Inc.

MSI-ECS Complex, Eusebio, Pasig, Metro Manila

February 3-4 2017

Special Skills:

Installing hardware and software systems

Maintaining or repairing equipment/motherboard (laptop,desktop,cellphone)

Troubleshooting a variety of computer issues

Setting up computer security measures

Configuring computer networks

Offering technical support on-site or via phone or email

Microsoft Office 2003 and 2007 (Word, Excel, Publisher, PowerPoint)

Adobe Photoshop cs3

Merchandising or display of products

Product Selling, before sale products testing

Customer Service

POS Cashiering

Inventory Management

Driving 4 wheels and 2 wheels

Educational Background:

Tertiary : AMA Computer University

3rd Floor, OYG Building, B. Mendoza Street, City of San Fernando, Pampanga

(A.Y 2010-2012)

Course : Bachelor of Science in Information Technology

AMA Computer Learning Center

2nd & 3rd Floor VESA Building, Plaza Burgos Guagua, Pampanga

(A.Y.2008-2010)

Course : Computer System and Network Technology

(Computer Technician)

Secondary : Betis National High School

San Nicolas, Betis, Guagua, Pampanga

(A.Y.2003-2007)

Primary : San Miguel Elementary School

San Miguel Betis Guagua, Pampanga

(A.Y.1997-2003)

Personal Data:

Date of Birth : January 1, 1991

Place of Birth : Betis Guagua, Pampanga

Age : 26 years old

Gender : Male

Height : 5’11”

Weight : 121 Lbs.

Civil Status : Single

Nationality : Filipino

Religion : Roman Catholic

Character References:

Mrs. Catherine Sebastian Mrs. Michele Espiritu

Hr. Manager of Odyssey Music & Video Store Gigahertz Branch Manager

Contact no. (02) 687 3597 Contact no. 099********

I hereby certify that all above information is true and correct to best of my knowledge and belief.

JOSEPH E. NATIVIDAD

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