Jan Wassam

**** * ********* *****

Fowler, IL ***38

Cell ph: 217-***-****

Objective

To secure a challenging position where I can utilize my varied experience and people skills.

Work experience

2004 - present Family Practice Center Waterloo, Iowa

ASSISTANT PROGRAM COORDINATOR

Organization of resident schedules

Serve on recruitment committee

Attend recruitment fairs

Assist in organizing resident applicant interviews

Credentialing for all resident physicians:

Iowa Medical License

State Controlled Substance (CSA)

DEA

Credentialing at local and out of area hospitals

Schedule resident physicians for required courses

BLS

ACLS

NPR

PALS

ATLS

ALSO

Maintain all resident physician files

Coordinate and schedule educational conferences

Schedule quarterly advisory meetings for resident physicians with their advisors

Assisting set up and maintenance of “New Innovations” a residency management suite software

2000 – 2004 Family Practice Center Waterloo, Iowa TELEPHONE OPERATOR/SCHEDULER/RECEPTIONIST

Answering phones and routing calls

Scheduling appointments

Front office reception duties

1999 – 2000 Genesis Medical Group Geneseo, Illinois

CLERK RECEPTIONIST II

ICD9 & CPT coding

Charge/Payment posting

Patient Complaint/Problem Resolution/Adjustments

Demographic /Insurance Updates

Computerized appointment scheduling

Phlebotomy/EKG’s

1997-1999 Farmers Savings Bank Altoona, Iowa

TELLER

Processed daily transactions

Opened and closed accounts

Check & loan coupon printing

Serviced ATM machines

Balancing windows

1995-1997 Fareway Stores, Inc. Altoona, Iowa

CASHIER

Ran cash register

Dealt extensively with the public

Closed and balanced cash drawer and made up deposits

1985-1993 Forrest O. Smith M.D. Livermore, California

RECEPTIONIST AND MEDICAL ASSISTANT

Answered telephones

Patient check in/Demographic & Insurance Updates/Releases

Prepared patients for surgery, to include patient testing & responses to questions

Assisted physician in surgery

Transcribed physician patient notes

Scheduled surgeries with hospital

Monitored inventory of medical supplies and ordered supplies as needed

Completed first aid and medical terminology classes

Performed all phlebotomy services

1979-1985 Quincy Clinic Quincy, Illinois

Medical Receptionist/Patient Billing/ Patient Service Representative

Scheduling patients for 26 physicians

Answered phones for all physicians

References

NE Iowa Family Practice Center

John Sutherland, MD

2055 Kimball Avenue

Waterloo, IA 50702

Ph: 319-***-****

NE Iowa Family Practice Center

James Poock, MD

2055 Kimball Avenue

Waterloo, IA 50702

Ph: 319-***-****

Genesis Medical Group

Loraine Henthorn, Clinic Supervisor

648 N. Chicago St.

Geneseo, Illinois 61254

309-***-****

Genesis Medical Group

Pat Retzl, Manager, Operations

2238 Jersey Ridge Rd.

Davenport, Iowa 52803

319-***-****

Farmers Savings Bank

Robert Chittenden, President

502 8th St. SW

Altoona, Iowa 50009

515-***-****

Fareway Stores Inc.

620 8th St. SE

Altoona, Iowa 50009

515-***-****

Obstetrics and Gynecology

Forrest O. Smith M.D.

5565 W. Las Positas

Pleasanton, California 94566

515-***-****

Quincy Clinic

William Sullivan

Administrator

1025 Maine St.

Quincy, Illinois 62301

217-***-****

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