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Customer Service Manager

Location:
Hampton, NH
Salary:
50,000
Posted:
November 08, 2017

Contact this candidate

Resume:

William Rheaume

*** ********* **** *** **

Hampton, NH. 03842

603-***-****

ac27h8@r.postjobfree.com

To whom it may concern:

I hope that as you review my employment history and skillset, you find that I am qualified for the position that your company is offering. My extensive background in maintenance, carpentry, electrical, plumbing, gas, refrigeration, appliance, and supervision uniquely qualifies me as the ideal candidate for this position.

Sincerely,

William Rheaume

William Rheaume

820 Lafayette Road Apt 1C

Hampton, NH. 03842

603-***-****

ac27h8@r.postjobfree.com

Credentials

Gas License state of NH #GFE0801642 Fully Endorsed

NARDA Refrigerant Recovery cert ID 70079 endorsed to 5 Lbs.

Driver’s License 09REW59121 CDL Class B endorsement

Multiple manufacturer certified appliance technician, multiple manufacturer certifications both foreign and domestic

A&E appliance service Sears Holding corporation 2015-present

Field service technician becoming an intricate part of the team. Working on all brands both foreign and domestic household appliances. Refrigeration, cooking, DW, laundry. Providing excellent customer service. Consistently meeting set goals of production, and leading the team in warranty and VASP sales consistently. Responsible for truck maintenance, truck stock, inventory reordering, and electronic communications, i.e., lap top, cell phone, and vehicle GPS maintenance/upgrades.

Bills Appliance Services 1994-2015

Owner operator

Work in all aspects of the appliance service to include as needed, refrigeration, HVAC, plumbing/gas with a strong electro mechanical background. Day to day operations of small business. Serving residential and commercial multiple unit complexes and private assisted living facilities as hired maintenance contractor.

Overseeing personnel, and all aspects of regulatory commissions with respect to any and all appropriate licensing, insurances, as well as all state and local permitting.

Maintaining an up to date effective fleet of vehicles.

Sears Holdings 1996-2015

Installation Contractor

Responsible for all of Southern Maine, and south east New Hampshire.

Hands on residential/commercial installations and repairs including but not limited to carpentry, cabinets, flooring, painting, drywall, plumbing, electrical and gas. Completing from rough to finish in all aspects.

Insuring the highest quality possible, as a third party contractor.

Dawn Transportation, Hands on General Manager Portsmouth, NH

Started as dock supervisor for white glove

transportation company. Advanced to General Manager. Duties included but not limited to: state federal and local fleet compliance, oversaw warehouse and trucking personnel, routing, vendor compliance, customer service, customer complaint resolution, damage control, general daily operations.

1988-2006

Union Carpenter, Local 1321, Medford, MA.

Hands on Union Carpenter

All aspects of wood and metal framing, drywall, and finish carpentry

1981-1988

Bicentennial Cleaners, Chelsea, MA.

Family owned and operated business

Provided commercial cleaning and maintenance services throughout the Metro Boston area.

USMC Communications 1975- 1979

1979-1981

Education

Chelsea High School GED 1975

General Education Diploma

Union Carpenter School

Computer Learning Center 1985

Associates Degree in Electronic Technology

Continual Education

Ongoing and continual education as needed for certifications and licensing

Summary

I am a hard working conscientious self-starter. I am reliable, dependable, and a problem solver. I work well alone or as part of a team. I have good communication skills, time management and asset utilization. I feel that I would be an asset to your company in this positon. I look forward to hearing from you for an interview. Thank you for your consideration for this position. I can provide references upon request.



Contact this candidate