Management Project

Alfred Matera

n Cell: 631-***-**** n **********@*****.***

Global IT Management Services

Proven Success in Systems Optimization and Strategic IT Solutions

Accomplished operations administrator with over 30 years of experience managing server infrastructures and data-center operations across multiple platforms (IBM,Unix, Linux, and Windows). Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability and performance.

Proven ability to create and deliver solutions tied to business growth, organizational development and systems/database optimization. Skilled problem identifier and troubleshooter comfortable managing systems, projects and teams in a range of IT environments.

HIGHLIGHTS OF IT SKILLS

Project Management

Disaster Recovery Planning

Productivity Improvement

Experience on UNIX, LINUX, Windows and IBM operating platforms

Technical Support

Supervisor of Computer Operations

IT Governance – Outsourcing Partners

Database Design & Management

Management of DBA & DR Teams

Training & Mentoring

PROFESSIONAL EXPERIENCE

ESTEE LAUDER INC Melville, NY 1983 to 7/1/2013

Director Global Disaster Recovery/Database Services

Managed the Disaster Recover and Database Outsourcing teams assuring the teams were in line with the company’s goals. Built strong relationships with the development teams, co-workers, vendors, end users and senior management.

Key Contributions:

Leverage employee’s competencies by providing a common vision and creating an energetic, inspired and honest atmosphere.

Juggled multiple projects on tight deadlines covering numerous diverse areas.

Participated with other team leaders in the successful migration of the data centers from the home company to the 3rd party vendor’s data center.

Trained other employees in operations and data base administration.

Involved in one of the New York City location, the successful recovery of a critical server without any data loss.

Participated during Hurricane Sandy, for inspecting servers and equipment in the Long Island and NYC facilities to ensure that all was operational for the return of normal activities.

Communicated consistently and proactively with team members via phone email between meetings, coordinated meeting notes, and helped team members with individual work plans.

Successfully championed the global database team in upgrading the unsupported versions of the databases, saving the company over a million dollars in extended support fees.

Lead … 3rd party vendors and development teams in upgrading critical databases from 8i to 11G.

Partnered with team leaders to design strategy to address conflicting priorities.

Emphasize with my team excellent customer service internally and externally.

Managed globally the DBA’s in the following databases – Oracle, Informix, SQL Server and Netezza.

Satisfied clients by building effective professional and personal relationships with key external/internal stakeholders.

Assembled teams ( Unix, DBA, Network, security, wintel and service desk) together making sure issues were resolved. Acted as Problem Manager setting up weekly meetings, documenting and assigning tasks.

Opened channels of communication and encouraged team members to take active role in team development and accessing resources.

Enjoyed attending training classes and conference to keep up with the latest technologies in the industry.

Knowledge of Microsoft tools.. Word, Excel, Outlook, PowerPoint.

Avoided $350,000 annual cost through negotiation of multiyear lease agreement with 3rd party vendor.

Manager Systems Engineer

Assumed and maintained responsibility for administration of the Oracle databases and the Disaster recovery team. Teamed up with the application and business groups to create and maintained over 100 Oracle databases.

Key Contributions:

Supported 24/7 for the critical production environment.

Hands on Oracle DBA for over 15 years.

Disk Space Management involving managing archives, space allocation to various tablespaces and also capacity planning for new applications.

Resolved database issues working with vendor support services.

Rebuilding of Indexes for better performance, User Management, Tablespace management for all databases.

Installed Oracle gateways so the Oracle database was able to communicate with Informix,DB2, AS400 and AMAPS databases..

Partnered with 3rd party vendors and the application teams to install frontend and backend applications into the Oracle databases.

Experience with logical backups, Hot/Cold backups, Recovery, and cloning of databases.

Created, Upgraded and patched many of our global databases.

Supported Oracle 8i/9i/10g/11g databases in different environments -- HP-UNIX, Red Hat Linux.

Acted as Metalink Administrator for the Oracle team.

Knowledge of EMC technologies for backup and recovery procedures.

Recovered one of the client’s critical databases. Partnered with Oracle support team to fix the data corruption in the database. Meetings were setup hourly to report the progress to management. After working through the night we were able to get the database up and running without any data loss. We were able to bring the database up on time for the 2,000 users. We were recognized by senior management with appreciation for our accomplishment.

Involved with bringing up databases in a Disaster Recovery remote site (SunGard).

Partnered with SunGard in creating Disaster recovery plans for the infrastructure teams. The plans were kept in the SunGard database (Paragon) which could be accessed by the teams remotely.

Scheduled two Disaster Recovery tests a year approved by management. The first test would be just for laying down the infrastructure on the offsite data center to get the timings. The second test we would bring in the application teams and users to verify the results. The document would include lessons learnt and signed off by management.

EDUCATION & TRAINING

Suffolk County Community College Selden,NY

Degree in Criminal Justice (Associate’s)

Adelphi Business School (Computer Programming certificate)

DRI International, NJ 2011 - Business Continuity Planning

The following are recent Certification of Completion Training which I attended;

Business Writing Skills

Interaction Management

The Foundation of Project Management

Stony Brook University Project Management Certificate Program

SunGard: Paragon Software Training

Oracle Database 11G Administration: Hands-on

Oracle Database 11G: Backup, Recovery and Server Tuning

Oracle Database 11G Introduction: Hands-on

Maintaining a Microsoft SQL Database

SQL Server 2012 database Administration: Hands-on

Oracle Database 10G: Performance Tuning ED 1

Oracle9i Database Performance Tuning R2 Ed 2

CA – CICS/VS Internals

DRI International BCLE 2000 Business Continuity Planning

Oracle 9i: New Features for Administrators

Community Involvement

Volunteered to help raise money for JDRF (Juvenile Diabetes Research Foundation)

Volunteered playing softball for 5 years to raise money for Breast Cancer

Volunteered to help fix up the cottages at Little Flower. Part of the client’s vision statement.. “Bring the Best to Everyone We Touch”.

Organized a softball Tournament for 3 years and raised over $25,000 to help people that were battling cancer.

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