Customer Service Representative
Resume:
AIRINE LORENZ B.
CATAHIMICAN
*** * * **., *********, CA 94550
****************@*****.***
OBJECTIVE:
To obtain a position that will enable me to use my communication skills, customer service experience and my ability to work well with people.
To obtain a position as a team-player in a people-oriented organization where I can enhance my customer-service experience.
EDUCATIONAL BACKGROUND:
College: POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Sta. Mesa, Manila, Philippines
Bachelor in Broadcast Communication, May 2010
High School: TANAY NATIONAL HIGH SCHOOL
Tanay, Rizal, Philippines, April 2006
Elementary: ILAYA ELEMENTARY SCHOOL
Tanay, Rizal, Philippines, April 2002
PERSONAL INFORMATION:
Age: 27 years old Birthdate: September 25, 1990
Citizenship: Filipino Civil Status: Married
Height: 5’2" Weight: 165 lbs
SKILLS:
Ability to interact with customers
Good verbal and written communication skills
Customer-service oriented
Problem analysis and problem solving
Enable to multi-task
Knowledgeable in computer applications (MS Word, MS PowerPoint, MS Excel, MS Outlook)
Good typing skills
Fast-learner and willing to undergo training
EMPLOYMENT HISTORY:
Expert Global Solutions, Marikina City, Philippines
Customer Service Representative, Consumer Hotline (October 2010-January 2012)
Back-Office Agent, Consumer Hotline (January 2012-November 2013)
Technical Support Representative, Cricket (November 2013-March 2014)
Quaerito Qualitas, Inc – People4People, Philippines
Community Manager at Globe Telecom (August 2014-May 2015)
Asticom Technology, Inc, Philippines
Community Manager at Globe Telecom (May 2015-May 2016)
CHARACTER REFERENCES:
MINERVA NALLAS CHARISSE DE LEON
*************@*****.*** *********@*****.***
JAN ANGELO YVAN CABANTOG
************@*****.***
I hereby certify that the above information is true, reliable and correct.
AIRINE LORENZ B. CATAHIMICAN
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