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Customer Service Social Media

Location:
Hackensack, NJ
Posted:
November 08, 2017

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Resume:

Alin Cinar

*** ******** *****, *******, ** ***** Mobile 201-***-**** ac27c1@r.postjobfree.com

OBJECTIVE:

A position in a performance driven company that seeks a dynamic and career-minded person, where acquired skills and education will be developed toward continued growth and advancement.

RELEVANT COURSES: Research Methods, Consumer Behavior, Data Analysis, Principles of Marketing, and Microeconomics

PROFESSIONAL EXPERIENCE:

Renovation Station, Paramus, NJ Aug/2016 – Mar/2017

Company providing Construction and Facility maintenance to retail and commercial firms and chain stores

Business Development & Marketing Coordinator

Developed new/old business leads via telephone and mass communication such as email and social-media to introduce Renovation Station and its services

Researched new and upcoming restaurants and retail locations in the area

Built and cultivated prospective relationships by initiating communications and conducting follow-up interactions

Edited and updated all materials focusing on business development, including website, emails and company overview template. Led an increase amount of visitors on website.

Administrative duties such as planning meetings and taking detailed messages

J Crew Factory Store, Paramus, NJ 7/2013 – 6/2017

Lead Cashier/ Sales Associate/ Customer Service

Recognized as one of the top sellers of the store

Advised customers with purchases and selections, and provided a pleasant shopping experience

Regularly exceeded monthly sales quotas for J Crew Credit Cards

Implemented creative ideas to garner customer attention

Open/ close registers, counted all drawers and submitted any cash discrepancies to loss prevention

Trained new associates

Opinions LTD/NYC, Paramus, NJ 8/2011 – 2/2012

Customer Service/ Market Research

Communicated with clients to understand, define and document their opinions prior to introducing a product on the market

Gathered information about consumers’ needs and preferences

Conducted qualitative surveys, questionnaires and focus groups that determined whether a product was worth selling in the future

EDUCATION:

William Paterson University, Wayne, NJ January 2016

Bachelor of Arts in Sociology; Minor in Business Administration

GPA: 3.4

Honors: Member of the William Paterson University Chapter of Alpha Kappa Delta (AKD), the National Sociology Honor Society.

INTERNSHIP:

Beauty by Tamar, Paramus, NJ 7/2014 – 4/2015

Company featuring licensed esthetician offering facials, microdermabrasion, waxing, threading, and paraffin services

Social Media Coordinator

Created Instagram and Facebook pages for company, which led a significant increase of clients versus the prior method of word of mouth

Scheduled social media postings with updates and implemented service offerings on company’s Facebook and Instagram pages

Kept up with current trends to garner highest potential views

Took and edited pictures of esthetician performing various treatments, and posted on Instagram page to promote the company’s various skin treatments

VOLUNTEER EXPERIENCE:

Akh’Tamar Ensemble, Palisades Park, NJ 10/01 – Present

Non Profit

Public Relations Coordinator

Attend monthly meetings, plan and organize special events; including variety of social and organizational events

Research and implement new ideas to involve members and fundraise

Assistant Instructor

Choreograph cultural dance performances for various community functions

HARD SKILLS: Proficient with Microsoft Word, PowerPoint & Excel. Including analytical, research, design, editing

SOCIAL MEDIA: Facebook, Instagram, Snapchat, Twitter

LANGUAGE: Fluent in English, Armenian, and Turkish



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