Data Entry Customer Service

Pamela Harshaw

Phone: 210-***-**** email: ******.*******.**@*****.***

Career Objective

My goal is to obtain employment in a fast paced and challenging environment. Currently seeking a position within a stable company that will allow me to utilize my current skills, provide me the opportunity to learn new and productive skills, and offer opportunity for advancement.

Summary of Qualifications

Alpha/Numeric Data Entry 10,000, Type 55, Accounts Payable, Accounts Receivable, Bank Reconciliations, Payroll/Timekeeping (garnishments and taxes), Petty Cash, Purchase Orders, Package tracking, Bid Proposals, Administrative Support, Database Management, File maintenance, Basic clerical duties, Ability of operate office equipment, Excellent Communication & Problem solving skills, Customer Service, Exceptional multitasking skills, Adaptable to new concepts and responsibilities, Able to work independently or with a team, Two(2) years Managerial experience in an office setting & Experienced with ASYST and Quick Books Pro, Microsoft Word, Excel, Outlook, E-filing/Scanning/Filing, Adobe Acrobat & Texas Certified Notary Public

Work Experience

Zapopan, dba World Wide Imaging Supplies - Bookkeeper

May 2014 – May 2015: Daily/Ongoing checking/printing of emails using Outlook, Purchase Orders, Invoicing, Billing, Accounts Payable, Accounts Receivable, Bank Deposits & Bank Reconciliations, Payroll & Timekeeping to include garnishments and Taxes, Customer Service, Bid Proposals, Create & Maintain of required spreadsheets, and other tasks as needed (Resigned - Medical issues/Resolved)

Aveda Institute of Austin - (Temporary Contract - SNI Company) - Data Entry Clerk

Sep 2013 – Nov 2013: Alpha/Numeric Data Entry transferring student and financial data from outdated program to upgraded program with special attention to accuracy and details (Completed assignment)

Municipal City of Somerset - City Treasurer II

Jan 2013 - Jun 2013: Bank Deposits, Bank Reconciliations, Accounts Payable, Accounts Receivable, Payroll to include liability & Quarterly reports, Employee Leave/Sick/Vacation Log, Texas Municipal Retirement System contributions, Petty Cash, Reimbursement checks, Funds transfers, Texas Workforce Commission monthly reports per Texas Regulation, Customer Service via Email and/or telephone, Court Clerk Assistant- (Resigned – Relocated)

USAA Life Insurance - (Temporary contract - Strategic Staffing Solutions) – SR. Data Entry Specialist

Sep 2010 - Mar 2012: Data Entry for Immediate & Deferred Annuity Team/Life Department, Verify New/Current member information, Company to Company transfers, Annuity contracts, Create & Maintain Spreadsheets, E-filing of documents, Maintain State Grid per State Compliance Guidelines, Customer Service, Special projects and tasks as assigned (Completed assignment)

Texas Attorney General Child – (Temporary contract - MMC Group) - Data Completion Clerk

Sep 2008 – Aug 2010: Alpha/Numeric Data Entry for Texas Attorney General Child Support Disbursement Division using Word Imaging, Research of unverifiable remittances, and Updating of Client Information (Completed assignment)

USAA Life Insurance - (Temporary contract - Aerotek Professional) - Scanner/Data Entry Clerk

Apr 2008 - Jun 2008: Verify and Index incoming faxes to proper queue/department for processing, Open new accounts and Update client information (Completed assignment)

Knight Aerospace - Accounting Assistant

Sept 2005 - Feb 2007: Bank Reconciliations, Accounts Payable, Accounts Receivable, Payroll, Assist Engineering department with CAD Blueprint Drawings, Quality Control for Receiving department, Responsible for acquiring all Certificate of Conformance forms, receiving merchandise in Quick books, Inventory control, Record Management, Filing, answering phones and other clerical duties as needed (Laid off – Reduction of Force)

Education

Somerset High School, Somerset, Texas, Majored in Business/Clerical - Earned Diploma - 1986

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