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Customer Service Insurance

Location:
Dallas, TX
Posted:
November 09, 2017

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Resume:

ALI ADEL KHALIFE

Contact Number: 515-***-****

Email Address: ac279p@r.postjobfree.com

PERSONAL INFORMATION:

Date of Birth : October 6th, 1981

Place of Birth: Saida – Lebanon

Nationality: Palestinian

Marital Status: Married

EDUCATION:

2015: North Lake College. Irving, Texas, USA

English Courses:

Certificate in English Vocabulary 01/16/2015

Certificate in Accent Reduction 01/16/2015

2001-2003: HAWAII UNIVERSTIY (BUC)

BBA DEGRE IN MARKETING & Advertising, Jadra, Lebanon

2000-2001: VACATION TRAINING CENTER (VTC) OF Norwegian People's Aid (NPA)

Diploma in Business and Office Practice, Saida, Lebanon

1998-1999: AL JAZEERA OFFICIAL SECONDARY SCHOOL K. S. A.

Official certificate of Experimental Science

PROFESSINAL QUALIFICATION:

I am currently seeking Insurance courses at the Health Insurance Association of America (HIAA). I passed Fundamental B and am now working on Fundamental A

Certification:

Loma certificate- Course Life office Management Association

GCI certificate- General Certificate in Insurance – English

IFC certificate - Insurance Foundation Certificate Exam

Training:

Training course in Product Knowledge

Training course in SAMA Regulation Course

Training course in Supervisory Skills

Training courses in Anti-Fraud workshop

Objective:

Seeking a challenging position as an Insurance Underwriter in a reputable organization where I can use my years of wide experience in underwriting insurance policies, information analysis, and exceptional knowledge of computer application for the development of the organization.

WORK EXPERIENCE:

Deputy Operation/ Medical Underwriting Manager in Fenchurch Faris CO.

Riyadh, KSA July 2015- July 2017

Senior Supervisor/ Section head Medical Underwriter at MEDGULG Insurance Company

Riyadh, KSA October 2003- July 2015

Duties:

1.Prepare quotations and renewal files including reports, risk premium, final performance, experience rating and renewal recommendation in accordance with the company’s procedures and the Medical Underwriting Guidelines

2.Enter the inward and fleet policies in the system and generate proper documents.

3.Do extensive account maintenance on processed applications, with emphasis on follow-up documentation and accurate policy pricing

and manage several projects and duties simultaneously.

4.Renew medical insurance policies

5.Review renewal notices and check claims history

6.Analyze the performance policy

7.Handle escalated customer service calls for sales representatives, management, marketing representative and customer service representatives.

8.Refer to our head office in the underwriting department for any clarifications or changes in the insurance underwriting coinciding with company policy

9.Ensure clients are fully satisfied with the company’s services.

10.Work Temporary in General claims and Motor

11.Generate claims history and other performance reports required by clients/sales executives

12.Manage the underwriter’s team in my branch

SPECAIL SKILLS:

Computer Proficiency: MS Windows, MS Office applications, MS Excel, MS Word, and MS PowerPoint.

Languages: English and Arabic



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