Customer Service Microsoft Office

AKSHITA SAWANI

**-** **** *** *** #*F ELHURMST, *1373 929-***-**** ************@*****.***

Objective:

Looking for an Office Receptionist position utilizing clerical and front desk skills in a highly stimulating and professional work environment to support the mission of facility.

Key Strength:

• Excellent knowledge of providing first contact services at the front desk

• well versed in scheduling appointments and meetings

• Strong familiarity with operating multi-line telephone systems

• proficient in handling filing systems and correspondence

• Bilingual: English and Hindi

• Computer: Databases, Word, Excel, PowerPoint and Outlook

Education:

SR College for girls, Warangal –India

Graduation degree – march 2016

Science (BIPC)

GPA : 9.0

Core Qualifications:

Customer Service

Computer Proficiency

Microsoft Office

Outlook

Friendly

Organized

Skills:

• Good telephone etiquette

• Well honed time and stress management skills

• Effective verbal and written communication skills

• Sound work ethics and flexibility

>Office Skills:

Good communication and interpersonal skills.

Ability to think out of the box and never give up the spirit.

Close attention to details.

Superior telephone etiquettes.

Fine time management skills.

Detailed understanding and experience of front desk operations.

In-depth knowledge about customer service procedures.

Amicable in nature and good at greeting guests.

Adept at handling copier and fax machines.

Fast typing speed of 50 WPM.

>Computer Skills:

Windows Vista/XP, MS Word, MS Excel, MS PowerPoint, Access, Outlook, Visio.

>Other Skills:

Good verbal and written communication skills.

Quick minded.

Ability to multicast and prioritize.

Additional:

• Committed to perform duties according to the company’s policies

• Excellent analytic and problem solving skills

• Effective written and verbal communication skills

• Possess multicultural awareness

• Exceptional work ethics

Reference:

Dr. Sikdar Masood

Assoc. Prof. of CUNY (CITY University of NY)

Instructor: Micro power Career Institute.

Director: Educational Consultants of USA Inc.

Cell: 646-***-****

Email: ************@*****.***

Contact this candidate