Data Entry Microsoft Office

CARLA

LEDFORD

**** ******* ****, ********, ** **013 (C) 513-***-**** ********@*****.***

PROFESSIONAL SUMMARY

Quality-focused Master Program Associate committed to approaching administrative tasks with tenacity and attention to detail.

Master Program Associate who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting student, faculty and staff morale.

Organized Master Program Associate versed in coordinating management meetings, special events and travel arrangements for top executives and outside speakers. Highly organized and detail-oriented Master Program Associate with more than 30 years experience supplying thorough, organized administrative support to four senior executives. SKILLS

Adobe Suite, which includes Illustrator, Organized and detailed ImageReady, InDesign, PhotoShop Pro, Personable and approachable GoLive Culturally-sensitive

Microsoft Office, which includes Word, Worked with student organizations to Excel, Outlook, PowerPoint create and print flyers, brochures, and Data Entry posters

Typing Experienced with both MAC and PC

Social Media, including Facebook and platforms

Twitter Experienced with office equipment

Event Planning including laminator, folding machine, Scholarship Committee comb binder, 4-color printer Team member, Teaching Traditional Prepared and sent mailings for several American History Project in conjunction different departments with the Hamilton Community Foundation Reconciled credit card Communications Officer Search Worked with outside vendors when Committee ordering promotional items for the Alumni Made airline and hotel reservations for Office

Directors Worked with Faculty and staff on

Represented Miami University at job fairs, departmental events Expos and at the annual Appalachian Festival

WORK HISTORY

APRIL 1978-MARCH 1985

Lead Data Processing Operator/Computer Operator/Sales Service Assistant Champion International Hamilton, Ohio

• Supervising and delegating work to eight people

• Schedule all work

• Data entry using the INFOREX system

• Report processing and delivery

• Releasing and printing jobs according to the schedule

• Mounting tapes

• Documentation

• Tape Certification

• Entering orders for 10 salespeople

AUGUST 1985-MARCH 2016

Master Program Associate Miami University Oxford and Hamilton, OH August - December 1985: Secretary to the Executive Assistant to the President of Miami University (temporary assignment)

December 1985 - August 1997: Master Clerical Technician for University Relations Maintained current information on Miami University Alumni. Researched and tracked lost Alumni. Fielded questions from professors, alumni and other educational institutions. Responsible for Alumni Weekend computer registration project. Responsible for Alumni Records budget. Co-managed Alumni directory projects in 1990 and 1995. August 1997 - January 1999: Senior Administrative Secretary Student Counseling Services Provided assistance in administrative and general departmental functions. Provided clerical support for Central Office and client service compiling, updating, maintaining computer/paper records. Prepared reports. Assisted in training and supervising student employees. Scheduled appointments.

January 1999 - March 2016: Master Program Associate Managed the graphics lab for students and faculty. Supported Development Director, Communications Director, Marketing Director and Alumni Director. Responsible for event planning, ordering supplies, reconciling the office credit card, and kept student records up to date. Worked with community partners organizing events. Responsible for the O'Tucks Annual Banquet, a community organization, which provides scholarships to Miami University Hamilton students. EDUCATION

2014

Associate of Arts: Business Technology

Miami University, Hamilton, OH

• Received AA in Business Technology from Miami University in 2014. GPA 3.4

• Received a diploma in Travel and Tourism in June 1985 from International Air Academy in

• Ontario, California.

• Received a diploma in Data Processing in March 1978 from Southern Ohio College in

• Fairfield, Ohio.

ADDITIONAL INFORMATION

Memberships and Committees

• FEMA

• CPR certified

• Heartsaver AED certified

• IRB certified

• Sheriff's Citizens Academy (Special Deputy with Butler County Sheriff's Department)

• Miami University 40th Anniversary Committee

• John E. Dolibois History Prize Selection Committee

• Miami Hamilton Downtown Committee

• Michael J. Colligan History Project Committee

• Study Abroad in China Ambassador

• Appalachian Studies Committee

• Emergency and Continuous Operations Task Force Committee

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