Human Resources Resource

Rosalind Best

**** ******* ******, ********, ** 11237 ************.****@*****.*** 347-***-****

Core Competencies: Organizational Management/Applicant Screening/Employment Orientation and On-boarding/ Employment /Benefits Administration/Project/Program Management/HR Policies & Procedures/ Entrepreneurship/ Customer Relationship Management / Human Resource Management

Professional Work Experience

Superlative Info systems, Brooklyn NY,

Owner 08/2015 – present

Operates a background checking, tenant screenings and talent acquisition sourcing service

Completes full background investigations for corporate clients needing pre-employment screenings

Check criminal background court records, and work history

Compile findings and submit reports to clients

Identify and deliver qualified potential candidates using highly specialized talent searches

Taproot Foundation, New York, NY,

Pro-bono Human Resource Business Consultant: 03/2015 – present

Partners with non-profit organizations to provide leadership development, strategic consulting and assist in the advance administrative functions in the areas of human resources.

Advise management on Human Resources administrative plans and policies

Recommend solutions to HR issues affecting the organization: compensation and benefits, talent acquisition, employment laws and regulations

Work on special projects: talent acquisition and board recruitment strategies

The Port Authority of New York & New Jersey, New York, NY,

Human Resource Representative, Human Resources 01/2011-11/2014

Performed a variety of functions in support of special programs and events, recruitment, department-wide initiatives and Employee Benefits

Talent Acquisition/Business Partners:

Administered all aspects of the Human Resources hiring cycle; sourced, screened, and interviewed candidates

Processed all new hire paperwork including: Application, W4, I-9, EEO, background forms and created offer letters

Program Manager for all the High School Internship program; partnered with inner city programs to develop youth: hired summer interns, mentored and assisted youth in resume writing workshops

Assisted Program Manager with Engineering Internship Program

Consulted with compensation regarding new and promoted employee’s salary

Conducted research to identify trends in Human Resources and recommended processes and innovative ideas to improve the customer’s experience

Managed all job fair activities: communications, representation, giveaways and handouts

Composed advertisements for social media outlets and the employee internal referral program

Created strategic sourcing plan to acquire a skilled operations and maintenance talent pool

Performed background checks and generated offer letters

Advised employees on policies and procedures

Represented the Human Resource department at employee events

Collaborated with management on various projects including the updating of employee policies and procedures

Assisted in the implementation and planning of Human Resource programs e.g. calibrations and career lattice: created/prepared various reports, graphs, charts, PowerPoint slides and statistics

Gathered and compiled statistics and data, as requested, for reporting purposes: Diversity and Inclusion, Human Resource Planning, Change Management and Human Resources Business Partners

Rosalind Best - Page 2

Benefits

Conducted and managed new hire benefits orientations

Developed and managed employee benefits package distribution

Assisted employees and retirees with benefit related questions; claims and in resolving administrative problems.

Provided information regarding group medical, dental and life insurance

Assisted in the composition of correspondences to employees/retirees

Assisted with a Dependent Eligibility Verification Audit (DEVA) reducing benefit costs by eliminating unqualified dependents

Horizon Blue Cross Blue Shield, Newark, NJ

Admin. Assistant, Human Resources, 05/2008 - 10/2008 (temp)

Provide administrative support to 4 Business Partners & 8 Employee Relations Consultants

Liaised with Employee Relations and Union Representatives to ensure employee’s cases were properly documented, sent and received all employee documents

Compiled job descriptions for company’s re-organization

Maintained employee life cycle retention spreadsheet (i.e. terminations, hires, transfers, probations)

Responded to internal inquiries regarding policy and procedures

Coordinated with Building Management to manage employee moves

Prepared presentations and materials for timely distribution to senior level executives

Assisted and participated in various diversity worklife projects such as Heritage Month

Automatic Data Processing, Parsippany, NJ

Sr. Admin Assistant, Cash Operations, 12/2002 - 02/2007

Supported Director, Manager, and Cash Operations Department

Interacted with employment agencies with reference to new staffing. Role included reviewing resumes, scheduling interviews, and managed the employee on boarding process.

Managed billing, inventory control, budgeting and purchasing.

Coordinated and planned special events for department, scheduled meetings, and prepared agendas

Resolved internal and external customer queries and request.

Point person for the extraction, compilation of departmental data and statistical records.

Prepared presentations for departmental meetings and conferences.

Data Integration Specialist, Retirement Services, 01/2002 - 11/2002 (temp)

Instructed & supported clients on the installation of the data collection software

Entered client’s information into data collector database

Recorded and responded to client inquiries regarding the data collector product

Investigated and resolved client issues, while maintaining daily log

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Education

New Jersey Institute of Technology, Newark, New Jersey

Masters in Management with a concentration in Organizational Management (Accelerated program), 2010

Bachelor of Science- Business Management - Entrepreneurship, 2009

Honors: Dean's List: fall 2007, spring 2008

Skills

Microsoft Office, Project, Visio, Outlook, and PeopleSoft

Professional Development

Professional Human Resources Certification (PHR) – In Progress

Additional Training

Human Resource Fundamentals

HR Best Practices

Improving Analytical Skills

Strategic Thinking

Business Acumen

Talent Acquisition (Best Practices)

Training and Development

Customer Service

Compensating Employees

Employee Benefits Programs

Critical Employee Evaluation Performance

Managing Projects

Employee Relations

Business Analytics

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