Data Entry Customer Service

Pamela J. Bell

**** ***** ****** #***, **********, OH 45209

513-***-**** cell

513-***-**** home

*******@*******.***

CAREER OBJECTIVE

Seeking an administrative assistant position in an office environment, where there is a need for a variety of office administration skills such as computer operation, data typing, front office services, and database program’s administration.

EDUCATION

University of Cincinnati, Cincinnati, Ohio August 2004

Bachelor Science/Human Resources Management

Cincinnati State Technical & Community College, Cincinnati, Ohio June 1996

Associate Degree/Office Management

Anticipated and assessed the needs of both internal and external customers in order to meet service goals

Arranged travel and meeting arrangements for management and executive directors

Recorder and transcribed meeting minutes and dictated materials from transcription

Medical data entry an

EXPERIENCE

Types, processes, copies and files variety of reports; correspondence, memorandums, letters, and transcriptions

Insurance verification for hospitals

Edited, composed all documents for management and executive directors

Prepared monthly and quarterly reports

Organized, detailed oriented, can multi task a work load

Records management

Ordered and maintained office supplies

Data Entry with 10.000 keystrokes

Medical terminology/coding IC9-9 and CPT

EMPLOYMENT

Cincinnati Public Schools (Alternative Learning Site) – Support Specialist - Prepared letters and hearing packets to parents for student’s to schedule expulsion hearings. Prepared Hearing Packets for Hearing Officer (grades, attendance, and all disciplinary actions on student and other information needed) using PowerSchool, Cognos, the A2S/A2E website and Student Search Engine. Route calls, messages, correspondence and administrative documents to the appropriate state at Cincinnati Public Schools regarding student suspension and expulsions. Reported any staff absences. Monitor entrance of the door entries for the Spencer Education Center. Parents and students must be screened to maintain safety throughout the building. Payroll advices for CPS employees through ORACLE. Order supplies through EPR OHIO. 2012 – 2016

Cincinnati Public Schools (John P. Parker) – Office Support Specialist – enter enrollments, transfers, withdrawals, discipline referrals, and changes in PowerSchool for K-8 grades, track attendance for students, store and run the midterm and final grades for each quarter in PowerSchool, create the partner bulletin and send it to various partners that are associated with our school, Recorder and transcriber of the minutes for the LSDMC Committee, and other special projects as assigned.

2012 – 2013

Aerotek Staffing– Data Entry Operator (Temporary Assignment) - performed data entry for standard operating procedures to ensure accuracy, completeness, and legibility of data information. Performed quality checks to ensure accuracy of data that is manually entered by others, providing status and activity reports as required. Answered phone, filed paperwork, provided customer service and assist with other administrative processes.

2012 - 2012

Arbor Rescare / SuperJobs – Career Coach & Retention Specialist 2007- 2011

Center for Chemical Addictions & Treatment Center –Part-Time Human Resources Assistant 2006- 2007

Diversapack, LLC – Human Resources Assistant 2004- 2005

Macy’s Corporate Services – Administrative Secretary 2001- 2004

University Hospital Medical Center – Administrative Assistant 2000- 2001

SKILLS

Proficient in Microsoft Office Word, Excel, Outlook, PowerPoint, Data Entry Operator, Typist, and Medical Terminology, Web Design, learn quickly, can solve problems, organizational skills, detail oriented, multi-task, and customer service

HONORS & PROFESSIONAL AFFILIATIONS

University of Cincinnati / College of Arts & Science Dean’s List / Cincinnati State College Dean’s List

Volunteer tutor for students at Heberle Elementary School through Federated Corporate Services

Training on WIA Adult & Dislocated Eligibility/Training & Review Certificate received on 11/20/08

Fall Statewide Technical Assistance Workshop for One Stop Offices on 12/3/08

Contact this candidate