**** **** ** **

Rio Rancho, NM *****

Mobile: 704-***-****

ac2671@r.postjobfree.com

Clint Kuper

Objective:

To obtain a position that will use my years of experience in maintenance and operations of Wireless networks, driving Site Acquisition efforts, management of Switch\Data Centers, high focused Project management and leveraging relationship to further organizational goals.

Experience:

March 2010 – October 2017 T-Mobile New Mexico Albuquerque, NM

Engineering Market Manager\GM – El Paso\New Mexico\Southern Colorado

Leading high performance teams including RF Engineering, Development, Field\Switch Operations, Project Management and Inventory Logistics

Developing and Maintaining preventive and reactive programs of Critical Environmental Systems supporting our Switching\Data Facilities

Instituting programs for maximizing employee satisfaction and staff development

Responsible for preparing and managing annual Budgets: Operating (43M) and Capital (50M) budgets

Driving Customer satisfaction key performance indicators driven by network performance

Communicating vision and setting challenging goals designed to grow the business as well as driving results to meet or exceed the given goals

Perform executive escalations, root cause analysis reviews and network reporting

Accountable for timely deployment of new Cell Sites, Small Cells\DAS, Network expansions, Transport facilities and new technologies

Successful in Vendor management, developing contracts w\ scope of work, developing Request for Quotes and managing to Service Level Agreements

Built strong relationships with Regional and National teams to support customer experience and network improvement initiatives

Supporting advanced troubleshooting

Acted as Risk Management\Safety Liaison for West Region

Key Accomplishments

Lead team through implementation of multiple technology evolutions

Leading the growth our Market presence from 397 to 603 Sites with 90% LTE overlay

Building strong relations with Regional & Sales partners to assist in growing our business

February 2008 – March 2010 T-Mobile Carolinas Charlotte, NC

Senior Manager of Network Operations

Managed daily activities of 70 Field and MSC network operations employees.

Ensured employee satisfaction and staff development

Prepared and managed operating and capital budgets

Developed Customer satisfaction key performance indicators which were driven by network performance

Implemented, consolidated and oversaw the operations of multiple Switching facilities

Set challenging goals designed to grow the business and driving results to meet or exceed the goals

Responsible for timely deployment of new cell sites, network expansions and new technologies

Built strong relationships with regional and national engineering and operations groups to support customer experience and network improvement initiatives

Responsible for periodic and scheduled status reporting of network activities

Point of Escalation for Network Issues

Key Accomplishments

Successfully completing the transition of the SunCom properties to T-Mobile USA in a 6 month period.

Consolidating 6 Switching facilities into 2 locations

Oversaw the development team for the execution of 100 3G augmentations

October 2001 – January 2008 SunCom Wireless Richmond, VA

Director, Wireless Operations

Developed strategic plans for SunCom’s field and MSC Operations.

Managed Network Operations Center personnel and operations

Developed and oversaw implementation of Safety programs

Managed SunCom’s Fleet and Utility programs

Managed and developed a staff of 87 associate

Preparing and managing capital and operating budgets

Responsible for maintaining service levels to ensure customer satisfaction

Developed and oversaw the implementation of Standard Operational Procedures

Maintained and documented Critical Environmental Facilities systems and ensured Regulatory compliance

Responsible for timely deployment on new cell sites, network expansions and new technologies

Lead Disaster Recovery activities for network operations

Responsible for vendor management for large implementation projects

Key Accomplishments

Managed a 1025 site GSM overbuild project

Managed the installation and integration of the first Ericsson Call Server in North America.

Overseeing the integration of a UMTS Core and 813 Node B’s in 2009

Participated in the due diligence process which lead to the successful sale of SunCom

1998 – 2001 Nextel Communications Michigan/N. Ohio

Network Operations Manager

Responsible for Field and Switch Operations for Michigan and Toledo, Ohio iDEN markets

Responsible for construction, operations and maintenance of a network consisting:

(3) Physical Switching Facilities

(7) Nortel DMS mobile switch and (1) Alcatel-Lucent 5ESS

(56) Motorola Base Station Controllers (BSC)

(1) DAP/Cisco complex

(700) Base stations/Cell Sites

(34) field and network operations associates

Performed the hiring, evaluation and training of technical staff

Provided quarterly procurement forecasts

Developed KPI for Network operations

Developed operating procedures and escalation processes

Developed and implemented survivability programs for Switching facilities

Participated in network design planning

Supported National and Regional Nextel initiatives

Performed Operations reviews for executive management teams

Participated in National and Regional strategic planning

Key Accomplishments

Oversaw the implementation of 6 Nortel Switch and 1 Lucent Switch

Oversaw the construction of a green-field MSC\Data Facility

Developed Leaders that have pollinated across the Wireless industry

1993-1998 Triad Cellular Minnesota

Engineer Manager

Responsible for the operations and deployment of a start-up Cellular Network

Responsible hiring and training of technical staff

Responsible for network design

Responsible for Site Development/Construction activities

Responsible for interconnect ordering and negotiating agreements

Responsible for creating dial plans for least cost routing

Responsible for market forecasting and procurement

1989-1993 General Cellular Corporation CA,IA,NE,SD

Field Operations Manager

Oversee installation and integration of Cellular base station and switching equipment

Responsible for contracting and overseeing tower construction

Perform routine and preventive maintenance

Ensure network availability

Support sales

1986-1989 United States Navy

Avionics technician (AQ)

Supported F-14 fighter’s communication, fire control, navigation and radar systems

Responsible for performing routine and preventive maintenance

Responsible for troubleshooting complex system failures

Honorable Discharge, Armed Forces Expeditionary medal

Education:

2005-2015 Bachelor of Science in Technology (University of West Alabama)

1986-1987 United States Naval Avionic Technical Training

1982-1986 East Nicolaus High School - East Nicolaus, CA

Personal:

Married 26 years

Willing to Relocate and travel

Motto: "Positive Things Happen for Positive People"

Contact this candidate