Microsoft Office Manager

MONICA A. STAGGS

**** *. ******* ***. #*** Chandler, AZ 85286 520-***-**** ******.******@*****.***

EDUCATION

Rio Salado College,Tempe, Arizona

Associate, 2017; GPA 3.07 2015-2017

Honors: The National Society of Leadership and Success

I was invited to the Society because of academic

excellence.

Activities: Arizona Business Professionals

National Louis University, Elgin, Illinois

B.A. Elementary Education, May 2001

GPA 3.0

PROFESSIONAL EXPERIENCE 2013-present

Rooffix, LLC, Chandler, AZ;

Office Manager

Responsible for managing the office. Engage in daily calls to customers to follow up on leads and bids, and customer satisfaction inquiries; scheduling appointment for consultations, estimates, and roofing projects, preparing invoices, compiling and submitting bids, and all bookkeeping activities through Quickbooks.

Caliber Roof Systems, Moore, OK;

Office Manager 2007-2010

Managed an office of over 60 people.

Excellent in educating customers regarding roofing material.

Knowledgeable in operating Microsoft Office programs.

Outstanding ability to resolve situations regarding customers and vendors.

Positions in Healthcare and Education; Arizona and Illinois; 1997-2013

Created and followed through with lesson plans, taught all kindergarten curriculum, arranged, and maintained a classroom library that included books and videos. Planned and conducted conferences and parent craft night.

Read and interpreted the Phillips cardiac monitors. Transported patients using a wheel chair, cart or assisted patient to walk. Called physicians, inputted physician's orders in the computer, faxed information to pharmacies, served as communication liaison for the entire floor, and provided charts to nurses.

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